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Toshiba Hangrögzítő HVS32-480-4T

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Oldal 1/140

Digital Video Recorder

XVS - DVS - HVS

User Manual

model no.

Please carefully read these instructions before using this product.

Save this manual for future use.

XVS4-120-X

XVS16-240-X

XVS16-240V-X

DVS8-240-X

DVS8-240H-X

DVS16-480-X

DVS16-480H-X

DVS32-240-X

DVS32-480-X

HVS16-240-X

HVS16-480-X

HVS16-480H-X

HVS32-240-X

HVS32-480-X

iii

Surveillix™ XVS/DVS/HVS

User Manual

Manual Edition 29100AD – MAY 2009

Printed in USA

No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in

the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The

information in this document is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK

ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL TOSHIBA BE LIABLE

FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER

(INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS

OF BUSINESS INFORMATION), EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND

WHETHER IN AN ACTION OR CONTRACT OR TORT, INCLUDING NEGLIGENCE.

This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to DVR Support

Center. TOSHIBA, and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere;

Windows, and Windows XP are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks

or registered trademarks of the respective owners.

The following words and symbols mark special messages throughout this guide:

WARNING: Text set off in this manner indicates that failure to

follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to

follow directions could result in damage to equipment or loss of

information.

LIMITED WARRANTY

DIGITAL VIDEO RECORDER

The Imaging Systems Division of Toshiba America Information Systems, Inc. (“ISD”) makes the following limited warranties. These

limited warranties extend to the Original End-User (“You[r]”).

Limited Two (2) Year Warranty of Labor and Parts

The Imaging Systems Division of Toshiba America Informat and parts against defects in mateion Systems warrants this product rial or

workmanship for a period of two years from the date of original retail purchase by the end-user. During this period, ISD will repair or

replace a defective product or part with a new or refurbished item DVR Repair . The user must deliver the entire product to the Surveillix

Facility. The user is responsible for all transportation and insurance charges for the product to the DVR Repair Facility. ISD reserves the

right to substitute Factory Refurbished Parts and / or Factory Refurbished Product in place of those in need of repair.

Step-by-step Procedures – How to Obtain Warranty Service

[1] Verify operation of the unit by checking the instruction manual and web site for the latest updates at

www.toshibasecurity.com

[2] If there is a defect in material or workmanship, contact the Surveillix DVR Support Center at (877) 855-1349 [877-855-1-FIX] to speak to

a technical support representative and schedule service.

[3] Arrange for delivery of the product to the Surveillix DVR Repair Facility. Products must be insured and securely packed, preferably in the

original shipping carton. A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed with a

complete return street address and daytime telephone number. The Tracking Number should also be indicated on your documents. Charges

for transportation and insurance must be prepaid by the end-user.

Critical Use Disclaimer

The product is not designed for any “critical applications.” “Critical applications” means life support systems, exhaust or smoke extraction

applications, medical applications, commercial aviation, mass transit applications, military applications, homeland security applications,

nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic

property damage. Accordingly, Toshiba disclaims any and all liability arising out of the use of the product in any critical applications.

Your Responsibilities

The above warranty is subject to the following conditions:

[1] You must retain the bill of sale or provide other proof of purchase.

[2] You must schedule service within thirty days after you discover a defective product or part.

[3] All warranty servicing of this product must be made by the Surveillix DVR Repair Facility.

[4] The warranty extends to defects in materi to any products or parts that have been lal or workmanship as limited above, and not ost or

discarded by user. The warranty does not cover damage caused by misuse, accident, improper installation, improper maintenance, or use in

violation of instructions furnished by ISD. The warranty does not extend to units which have been uthorization of altered or modified without a

ISD, or to damage to products or parts thereof which have had the serial number removed, altered defaced or rendered illegible.

ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR

A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply. WITH THE

EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS WARRANTY IS

EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS. IN

NO EVENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. Some states do not allow the exclusion or

limitation of incidental or consequential damages so the above limitation may not apply.

No person, agent, distributor, dealer, service station or company is authorized to change, modify or extend the terms of these

warranties in any manner whatsoever. The time within which an action must be commenced to enforce any obligation of ISD

arising under this warranty or under any statute, or law of the United States or any state thereof, is hereby limited to one year from

the date you discover or should have discovered, the defect. This limitation does not apply to implied warranties arising under

state law. Some states do not permit limitation of the time within which you may bring an action beyond the limits provided by

state law so the above provision may not apply to user. This warranty gives the user specific legal rights, and user may also have

other rights, which may vary from state to state.

TOSHIBA AMERICA INFORMATION SYSTEMS, INC.

Imaging Systems Division

IMPORTANT SAFEGUARDS

vii

IMPORTANT SAFEGUARDS, continued

BATTERY EXPLOSION CAUTION STATEMENT

NOTES ON HANDLING

Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this product when

shipping or moving, repackage the unit as it was originally received from the manufacturer.

Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or plastic objects in contact with this product for

extended periods of time. Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on the

finish.

The top and rear panels of the unit may become warm after long periods of use. This is not a malfunction.

NOTES ON LOCATING

Place this unit on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand.

If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. If this happens,

place the DVR away from the TV, radio, or VCR.

viii

NOTES ON CLEANING

Use a soft dry cloth for cleaning.

For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of

solvent, such as thinner and benzene, as they may damage the surface of the DVR.

If using a chemical saturated cloth to clean the unit, follow that product’s instructions.

NOTES ON MAINTENANCE

This DVR is designed to last for long periods of time. To keep the DVR always operational we recommend regular inspection maintenance

(cleaning parts or replacement). For details, contact the nearest dealer.

NOTES ON MOISTURE CONDENSATION

Moisture condensation damages the DVR. Read the following information carefully.

Moisture condensation occurs during the following cases:

When this product is brought directly from a cool location to a warm location.

When this product is moved to a hot and humid location from a cool location.

When this product is moved to a cool and humid location from a warm location.

When this product is used in a room where the temperature fluctuates.

When this product is used near an air-conditioning unit vent

When this product is used in a humid location.

Do not use the DVR when moisture condensation may occur.

If the DVR is used in such a situation, the DVR to it may damage discs and internal parts. Remove any CD discs, connect the power cord of

the wall outlet, turn on the DVR, and leave it for two to three hours. After two to three hours, the DVR will warm up and evaporate any

moisture. Keep the DVR connected to the wall and moisture will seldom occur.

WARNING

TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.

DO NOT OPEN THE CABINET.

REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

CAUTION

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

C A U T I O N

RISK OF ELECTRIC SHOCK

DO NOT OPEN

xii

xiv

Connecting a PTZ Camera ................................................................................................................................. 24



Attaching the 3-Pin PTZ Adapter ................................................................................................................... 24

MAKING CONNECTIONS ON DVS / HVS .............................................................................................................. 25

Connecting a Video Source ................................................................................................................................ 25

8 Channel ...................................................................................................................................................... 25

16 Channel .................................................................................................................................................... 25

32 Channel .................................................................................................................................................... 25

Connecting Sensors to the DVS / HVS ............................................................................................................... 26

Connecting Control Outputs to the DVS / HVS ................................................................................................... 26

Looping Outputs ................................................................................................................................................. 27

Looping Output Termination ............................................................................................................................... 28

8/16 Channel ................................................................................................................................................. 28

Connecting a PTZ Camera ................................................................................................................................. 28

Attaching the RS-485 Adapter ....................................................................................................................... 28

HARD DRIVE ARRAY (DVS / HVS ONLY) ............................................................................................................. 29

Swapping a Hard Drive ....................................................................................................................................... 29

TURNING ON THE DVR ......................................................................................................................................... 30

TURNING OFF THE DVR ....................................................................................................................................... 30

DVR BASICS ............................................................................................................................................................... 31

SETTING THE TIME AND DATE ............................................................................................................................ 32

ACCESSING THE DVR UTILITY ............................................................................................................................ 32

Exporting DVR Settings ...................................................................................................................................... 32

Importing DVR Settings ...................................................................................................................................... 33

Changing Video Format ...................................................................................................................................... 33

DISPLAY SCREEN ................................................................................................................................................. 34

Live Camera Options .......................................................................................................................................... 34

CAMERA VIEW ....................................................................................................................................................... 35

Recording Status Indicator ................................................................................................................................. 35

Special Recording .............................................................................................................................................. 35

SCREEN DIVISION BUTTONS .............................................................................................................................. 36

SETUP OPTIONS ........................................................................................................................................................ 37

SETUP OVERVIEW ................................................................................................................................................ 38

CAMERA SETUP .................................................................................................................................................... 39

Set Up New Camera ........................................................................................................................................... 39

NETWORK VIDEO .................................................................................................................................................. 40

Connecting a Network Device ............................................................................................................................ 40

Connecting Manually ..................................................................................................................................... 40

Connecting with Camera Finder .................................................................................................................... 41

Assigning a Network Device to a Channel ..................................................................................................... 41

Camera Configuration ........................................................................................................................................ 42

Displaying More Columns .............................................................................................................................. 42

Accessing the Configuration Menu ................................................................................................................ 42

HVR Upgrade and Registration .......................................................................................................................... 43

Locating the System ID .................................................................................................................................. 43

Obtaining the Unlock Code ............................................................................................................................ 43

Unlocking the Upgrade .................................................................................................................................. 44

Unlocking New Network Device .......................................................................................................................... 44

MOTION SETUP ..................................................................................................................................................... 45

xvi

Add a New User ............................................................................................................................................. 67



User Rank ...................................................................................................................................................... 68

Changing the Administrator Password ............................................................................................................... 68

Default Administrator Password ..................................................................................................................... 68

Log Management ................................................................................................................................................ 68

Setup Log Management Options ................................................................................................................... 68

Status Check / Email .......................................................................................................................................... 69

General .......................................................................................................................................................... 69

Users ............................................................................................................................................................. 69

Storage Check ............................................................................................................................................... 70

Recording Data Check ................................................................................................................................... 70

SMART Information ....................................................................................................................................... 71

SMART Alert .................................................................................................................................................. 71

Alarm Event ................................................................................................................................................... 71

INSTANT RECORDING .......................................................................................................................................... 72

Activate Instant Recording .................................................................................................................................. 72

Searching ‘Instant Recorded’ Video ................................................................................................................... 72

SEARCH ...................................................................................................................................................................... 73

SEARCH OVERVIEW ............................................................................................................................................. 74

Play Controls ...................................................................................................................................................... 74

Adjust the Brightness of an Image ...................................................................................................................... 75

Zooming in on an Image ..................................................................................................................................... 75

Zooming in on a Portion of an Image .................................................................................................................. 75

Open Video from a Saved Location .................................................................................................................... 75

Time Sync ........................................................................................................................................................... 75

Clean Image ....................................................................................................................................................... 75

PERFORMING A BASIC SEARCH ......................................................................................................................... 76

PRINTING AN IMAGE ............................................................................................................................................. 76

DAYLIGHT SAVING TIME ...................................................................................................................................... 76

SAVE TO JPG OR AVI ............................................................................................................................................ 77

Bookmarks .......................................................................................................................................................... 78

Modify Bookmarks ......................................................................................................................................... 78

Single Clip Backup ............................................................................................................................................. 79

Single Clip Backup Using Bookmark Data ..................................................................................................... 79

INDEX SEARCH ..................................................................................................................................................... 80

Performing an Index Search ............................................................................................................................... 80

Index Search Results Display ............................................................................................................................. 80

PREVIEW SEARCH ................................................................................................................................................ 81

Performing a Preview Search ............................................................................................................................. 82

GRAPHIC SEARCH ................................................................................................................................................ 82

Performing a Graphic Search ............................................................................................................................. 82

OBJECT SEARCH .................................................................................................................................................. 83

Performing an Object Search ............................................................................................................................. 83

MOTION SEARCH .................................................................................................................................................. 84

Performing a Motion Search ............................................................................................................................... 84

AUDIO PLAYBACK ................................................................................................................................................. 84

SEARCH IN LIVE .................................................................................................................................................... 85

PAN / TILT / ZOOM ..................................................................................................................................................... 87

xvii

PAN / TILT / ZOOM OVERVIEW ............................................................................................................................ 88

SETTING UP A PTZ CAMERA ............................................................................................................................... 88

Enable the PTZ Settings ..................................................................................................................................... 88

Supported PTZ Protocols ................................................................................................................................... 89

ADVANCED PTZ SETUP ........................................................................................................................................ 90

Creating and Viewing Preset Positions ............................................................................................................... 90

Creating a Preset ........................................................................................................................................... 90

Viewing a Preset ............................................................................................................................................ 90

PTZ Address Settings ......................................................................................................................................... 91

ACCESSING PTZ MENUS ..................................................................................................................................... 91

CONTROLLING A PTZ CAMERA ........................................................................................................................... 92

Using the Graphical PTZ Controller .................................................................................................................... 92

Using the On-Screen Compass .......................................................................................................................... 93

UNDERSTANDING TOURS ................................................................................................................................... 93

PTZ Tour Schedule ............................................................................................................................................ 94

Create PTZ Tour Schedule ............................................................................................................................ 94

BACKING UP VIDEO DATA ....................................................................................................................................... 95

BACKUP OVERVIEW ............................................................................................................................................. 96

Nero® Express .................................................................................................................................................... 96

General Screen Overview ................................................................................................................................... 97

Performing a General Backup ........................................................................................................................ 97

Clip Screen Overview ......................................................................................................................................... 98

Performing a Clip Backup .............................................................................................................................. 98

Scheduled Screen Overview .............................................................................................................................. 99

Performing a Scheduled Backup ................................................................................................................... 99

Specifying Scheduled Backup Drives ............................................................................................................ 99

LAN / ISDN / PSTN CONNECTIONS ........................................................................................................................ 101

LAN OVERVIEW ................................................................................................................................................... 102

CONNECTING TO A LAN USING TCP/IP ............................................................................................................ 102

Configuring TCP/IP Settings ............................................................................................................................. 102

WEB VIEWER ............................................................................................................................................................ 103

WEB VIEWER OVERVIEW ................................................................................................................................... 104

Configuring the Server for Remote Connection ................................................................................................ 105

Connecting to a DVR Using Web Viewer ......................................................................................................... 105

Closing the Web Viewer ................................................................................................................................... 105

INCLUDED SOFTWARE SETUP .............................................................................................................................. 107

EMERGENCY AGENT OVERVIEW ...................................................................................................................... 108

Configuring the DVR ......................................................................................................................................... 108

Configuring the Client PC ................................................................................................................................. 108

Setup Window .................................................................................................................................................. 109

EMERGENCY AGENT WINDOW ......................................................................................................................... 109

Filter Event List ................................................................................................................................................. 109

Add Items to Alarm Confirm List ....................................................................................................................... 110

SEARCH ALARM WINDOW ................................................................................................................................. 111

View Recorded Video ....................................................................................................................................... 111

Export Video ..................................................................................................................................................... 111

REMOTE SOFTWARE OVERVIEW ..................................................................................................................... 112

Remote Software Setup.................................................................................................................................... 113

xviii

Installing Remote Software .......................................................................................................................... 113



Create a New Remote Connection .............................................................................................................. 113

Configuring the DVR .................................................................................................................................... 114

Configuring the Server for Remote Connection ........................................................................................... 114

DIGITAL VERIFIER OVERVIEW .......................................................................................................................... 115

Installing the Digital Verifier .............................................................................................................................. 115

Using the Digital Verifier ................................................................................................................................... 115

BACKUP VIEWER OVERVIEW ............................................................................................................................ 116

Installing Backup Viewer................................................................................................................................... 116

Loading Video from DVD or Hard Drive ............................................................................................................ 116

SCS OVERVIEW .................................................................................................................................................. 117

Configuring the Server for Remote Connection ................................................................................................ 117

Connecting to a DVR ........................................................................................................................................ 117

APPENDIX: SPECIFICATIONS ................................................................................................................................. 119

XVS SPECIFICATIONS ........................................................................................................................................ 119

DVS/HVS SPECIFICATIONS ................................................................................................................................ 120

INTRODUCTION

PRODUCT DESCRIPTION

A Surveillix XVS / DVS / HVS is a DVR, a server that performs as a High Definition Digital Recorder. By utilizing the many features of

a computer, including processing power, storage capacity, graphics compression, and security features, the DVR is more powerful

than the analog recorders of the past.

The Surveillix DVR server software comes pre-configured for fast and seamless integration within your existing IT infrastructure.

Designed around Microsoft® Windows XP Embedded, the server software offers unparalleled stability, security, and ease of use.

Accordingly, your security investment has never been easier to maintain. Multiple users may simultaneously connect through any

network connection for instantaneous live viewing, digital search, and off site video storage. Users can also connect remotely through

DSL, Cable Modems, or ISDN. This powerful software enables users to establish recording schedules, create motion detection zones,

use PTZ controls, and configure alarm inputs and outputs for each of the system's cameras. With the latest advancements in the DVR

Server Software, searching and indexing your video archive has never been easier. Video can now be found, viewed, and exported in

a number of file formats with just a few clicks.

The Surveillix DVR is high performance security product ready to meet today’s security demands.

Termékspecifikációk

Márka:	Toshiba
Kategória:	Hangrögzítő
Modell:	HVS32-480-4T

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