Használati útmutató Phonak Sky L-PR

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Phonak Sky™ L-PR
User Guide
Phonak Sky L-PR
Phonak Sky L-PR Trial
Phonak Charger Combi BTE 2
Phonak Charger Combi BTE
Phonak Charger BTE RIC
Wireless hearing aids
Phonak Sky L90-PR
Phonak Sky L70-PR
Phonak Sky L50-PR
Phonak Sky L30-PR
Phonak Sky L-PR Trial
Charging accessories
Phonak Charger Combi BTE 2
Phonak Charger Combi BTE
Phonak Charger BTE RIC
This user guide is valid for:
3
Your hearing aid and charger details
Hearing aid models
c Sky L-PR (L90/L70/L50/L30)
c Sky L-PR Trial
Charging accessories
c Charger Combi BTE 2 *
c Charger Combi BTE *
c Charger BTE RIC *
c Power Pack
* incl. power adapter
and USB cable
Earpieces
c Classic earmold
c Dome
c SlimTip
c Universal eartip
If no box is checked and you do not know the model
of your hearing aid or charging accessory, please ask
your hearing care professional.
The hearing aids described in this user guide contain
a built-in and non-removable rechargeable lithium-
ion battery.
The Power Pack contains a built-in and non-
removable rechargeable lithium-polymer battery.
Please also read safety information regarding
handling rechargeable hearing aids (chapter 26).
Your hearing aids and chargers have been developed by
Phonak – a world leader in hearing solutions based in
Zurich, Switzerland.
These premium products are the result of decades of
research and expertise and are designed with your
well-being in mind. We thank you for making such a great
choice and wish you many years of listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your device. Training
is not required for handling of this device. A hearing care
professional will help set up this device according to your
individual preferences during the tting consultation.
For more information regarding features, benets, set up,
use, maintenance or repairs of your hearing aid and
accessories, please contact your hearing care professional
or the manufacturer representative. Additional
information can be found in the datasheet of your
product.
Phonak - life is on
www.phonak.com
5
Contents
Your hearing aid and charger
1. Quick guide 7
2. Parts of the hearing aid and charger 9
Instructions for using the charger
3. Preparing the charger 13
4. Charging the hearing aid 14
Instructions for using the hearing aid
5. Left and right hearing aid markings 19
6. Putting on the hearing aid 20
7. Removing the hearing aid 22
8. Multi-function button with indicator light 24
9. On/O 26
10. Tap Control 27
11. Connectivity overview 28
12. Initial pairing 29
13. Phone calls 32
14. Flight mode 37
15. Rebooting your hearing aid 40
6
Further information
16. myPhonak Junior app overview 41
17. Roger™ overview 42
18. Environmental conditions 43
19. Care and maintenance 46
20. Exchanging the earpiece 50
21. Exchanging the earwax protection
of your SlimTip 53
22. Service and warranty 55
23. Compliance information 57
24. Information and description of symbols 63
25. Troubleshooting 70
26. Important safety information 74
7
1. Quick guide
Left and right hearing aid markings
Charging your hearing aid
After placing your hearing aid
in the charger, the indicator light
will show the charging state of
the battery until the hearing aid
is fully charged. When fully
charged the indicator light will
be solid green.
Before using your hearing aid for the rst time, it is
recommended to charge it for 3 hours.
Red marking for
right hearing aid.
Blue marking for
left hearing aid.
9
2. Parts of the hearing aid and
charger
The following pictures show the hearing aid model and
charger accessory described in this user guide. You can
identify your personal models by:
• Checking “Your hearing aid and charger details” on
page 3
• Comparing your earpiece, hearing aid and charger with
the following models
Charging contacts
Classic earmold
(detachable)
Multi-function button with indicator light
Sky L-PR / Sky L-PR Trial
Hook/ sound outlet
Compatible earpieces
Classic
earmold
SlimTip Dome Universal
eartip
10
Space for earpieces
Hearing aid charging
slots with left/right
indicators
Phonak Charger Combi BTE / Phonak Charger Combi BTE 2
Charger Combi BTE /
Charger Combi BTE 2
Indicator light for power
micro-USB port
Power Pack
Phonak Charger Combi BTE / Phonak Charger Combi BTE 2
with optional Power Pack
11
micro-USB connection to external power supply
Indicator light for battery
status and external power
Battery check button
Power Pack lock and release
Power adapter and charger specication
Power adapter output voltage: 5 VDC +/-10%,
current 500 mA - 1A
Power adapter input voltage: 100-240 VAC, 50/60Hz,
current 0,25 A
Charger input voltage: 5 VDC +/-10%, current 300 mA
USB cable specications: 5 V min. 1 A, USB-A to micro-USB,
maximum length 1 m
The Charger Combi BTE and Combi Charger BTE 2 may be used with an
external power supply that fullls the specications in the table above.
Phonak Charger BTE RIC
Hearing aid charging slots
with left/right indicators
12
USB-C port
Indicator light for power
Power adapter specication
Power adapter output voltage 5 VDC +/-10%, current 1 A
Power adapter input voltage: 100-240 VAC, 50/60Hz,
current 0,25 A
Charger input voltage 5 VDC +/-10%, current 1 A
USB cable specications 5 V min. 1 A, USB-A to USB-C,
maximum length 3 m
USB cable Power adapter
Accessories
The Phonak Charger BTE RIC may be used with an external power supply
that fullls the specications in the table above.
13
3. Preparing the charger
a) Plug the larger end of the charging cable into the
power adapter
b) Plug the smaller end into the USB port on the charger
c) Plug the power adapter into a power outlet
d) The indicator light next to the USB port will light up
green when the charger is connected to the power
outlet
Connecting to the power supply
a
bd
c
a
b
d
c
14
4. Charging the hearing aid
Low power: You will hear two beeps and you will see a
continuous blinking red light (if activated) when the
battery is low. You will have approximately 60 minutes
before you have to charge the hearing aids (this can
vary, depending on the hearing aid settings).
The hearing aid contains a built-in and non-removable
rechargeable lithium-ion battery.
Before using your hearing aid for the rst time, it is
recommended to charge it for 3 hours.
The hearing aid must be dry before charging, see
chapter 19.
Please ensure to charge and use the hearing aid
within operating temperature range:
+5 to +40 ° Celsius (41 to 104 ° Fahrenheit).
Before using your Power Pack for the rst time, it is
recommended to charge it for 3 hours.
The Power Pack contains a built-in and non-
removable rechargeable lithium-polymer battery.
Please ensure to charge the Power Pack within
operating temperature range: +5 to +40 ° Celsius
(41 to 104 ° Fahrenheit)
Optional Power Pack
15
4.1 Using the charger
Please refer to chapter 3 for how to set up the charger.
1.
Insert the hearing aid into the
charging slot. Make sure the left
and right hearing aid markings
match the left (blue) and right
(red) indicators next to the
charging slots. The hearing aid
will automatically be switched o
when inserted into the charger.
2.
The indicator light will show the
charging state of the battery until
the hearing aid is fully charged.
When fully charged the indicator
light will be solid green.
16
The charging process will automatically stop when the
battery is fully charged, so the hearing aid can be safely
left in the charger. It can take up to 3 hours to charge the
hearing aid. The charger lid can be closed while charging.
Charging times
Indicator light Charging state Approx. charging times
0 – 10%
11 – 80%
30 min (30%)
60 min (50%)
90 min (80%)
81 – 99%
100%
3 h
(charging time may be
aected by temperature
conditions)
18
Do not hold the earpiece to remove the hearing aid
from the charger as this can damage the tube.
Turn o your hearing aid before inserting it in the
disconnected charger to store it.
If you unplug the charger while the hearing aid is
charging inside, please make sure to turn o the
hearing aid to prevent discharge.
Always close the lid when charging you hearing aids
in a humid environment.
19
5. Left and right hearing aid markings
There is a blue or red marking on the back of the hearing
aid. This will tell you if it is a left or a right hearing aid.
Blue marking
for left hearing aid.
Red marking
for right hearing aid.
20
6. Putting on the hearing aid
1.
Take the earmold up to your ear
and place the ear canal part into
your ear canal.
6.1 Putting on the hearing aid with
classic earmold
2.
Place the hearing aid behind
your ear.
3.
Insert the upper part of the
earmold into the upper part of
the bowl of your ear.
24
8. Multi-function button with
indicator light
It functions as an on/o
switch, a volume control
and/or a program change
depending on the hearing aid
programming. This is
indicated in your individual
“Hearing aid instructions”.
Please ask your hearing care
professional for a printout.
The multi-function button has several functions.
If the hearing aid is paired with a Bluetooth® enabled
phone, a short press on the upper or the lower part of the
button will accept an incoming call and a long press will
reject an incoming call – refer to chapter 13.
Indicator light
The indicator light informs parents and caregivers of
young children of the hearing aid status. The indicator
light is integrated in the multi-function button and shows
the status of the hearing aid as long as it is powered on
and charged.
25
Your hearing care professional can activate/deactivate the
indicator light in dierent ways.
The complete list of the hearing aid status alerts is shown
below. Please ask your hearing care professional to mark
what has been activated accordingly.
Status hearing aid Indicator light pattern
cHearing aid is powered on Repeating single
blink
cHearing aid is powered on
and Roger™ is accessible
Repeating double
blink
cLow battery * Continuous blink
cVolume level change (either
initiated by a remote control,
myPhonak Junior or by the
multi-function button)
Single blink per
volume change
cProgram change (either
initiated by a remote control,
myPhonak Junior or by the
multi-function button)
Single blink per
program change
* Low battery alert is initiated approx. 60 minutes before the battery
needs to be charged.
26
9. On/O
Switch on the hearing aid
By default, he hearing aid is
congured to switch on
automatically when removed from
the charger connected to the power
supply or if the charger is not
connected to the power supply. If this
function is not congured, or if the
charger is not connected to the power supply, rmly press
and hold the lower part of the button for 3 seconds until
the indicator light blinks. Wait until the solid green light
indicates that the hearing aid is ready.
Switch o the hearing aid
Press and hold the lower part of the button for 3 seconds
until the solid red light indicates that the hearing aid is
switching o.
When you switch on the hearing aid you might hear
astart-up melody.
Blinking green Hearing aid is switching on
Solid red for 3 seconds Hearing aid is switching o
27
Tap Control is only available for models L90 and L70.
If paired with a Bluetooth® enabled device, multiple
functions can be accessed using Tap Control e.g.
accept/end phone call, pause/resume streaming,
start/stop voice assistant. This is indicated in your
individual “Hearing aid instructions”.
To use Tap Control tap
the top of your ear twice.
10. Tap Control
28
11. Connectivity overview
The illustration below shows the connectivity options
available for your hearing aid.
* The TV Connector can be connected to any audio source such as a TV, PC or hi- system.
Bluetooth® enabled
devices
TV Connector
connected to TV*
Roger™ microphone
Phonak RemoteControl
30
3.
Your device shows a list of Bluetooth® enabled devices.
Select the hearing aid from the list to simultaneously pair
both hearing aids. A beep conrms successful pairing.
For more information about pairing instructions for
Bluetooth® wireless technology, specic to some of
the most popular phone manufacturers, go to:
https://www.phonak.com/com/en/support.html
31
12.2 Connecting to the device
After being paired to your device, your hearing aid will
automatically connect again when switched on.
The connection will be maintained as long as the
device remains ON and within range.
Your hearing aid can be connected to up to two
devices and paired to up to eight devices.
32
13. Phone calls
Your hearing aid connects directly with Bluetooth®
enabled phones. When paired and connected to your
phone, you will hear notications and the caller’s voice
directly in your hearing aid. Phone calls are “hands free”,
this means that your voice is picked up by the hearing aid
microphones and transmitted back to the phone.
Your voice
33
13.1 Making a call
Enter the phone number and press the dial button.
You will hear the dialing tone through your hearing aid.
Your voice is picked up by the hearing aid microphones
and transmitted to the phone.
Alternatively, for models L90 and L70, tap the top of your
ear twice to request the voice assistant to dial the phone
number.
34
13.2 Accepting a call
When receiving a call, an incoming-call notication will
be heard in the hearing aid.
The call can be accepted by tapping the top of your ear
twice (only available for models L90 and L70), a short
press on the upper or lower part of the multi-function
button on the hearing aid (less than 2 seconds) or directly
on your phone.
Short press
< 2 sec
Tap ear
twice
35
13.3 Ending a call
A call can be ended by a long press on the upper or lower
part of the multi-function button on the hearing aid
(more than 2 seconds) or directly on your phone. For
models L90 and L70, the phone call can also be ended by
tapping the top of your ear twice.
Long press
> 2 sec
Tap ear
twice
36
13.4 Rejecting a call
An incoming call can be rejected by a long press on
the upper or lower part of the multi-function button
on the hearing aid (more than 2 seconds) or directly
on your phone.
Long press
> 2 sec
37
14. Flight mode
Your hearing aid operates between 2.4 GHz–2.48 GHz
frequency range. When ying some operators require all
devices to be switched into ight mode. Entering ight
mode will not disable normal hearing aid functionality,
only the Bluetooth® connectivity functions.
38
In ight mode, your hearing aid cannot connect directly
to your phone.
1. If the hearing aid is turned o,
proceed to step 2.
If the hearing aid is on, turn it o
by pressing and holding the lower
part of the button for 3 seconds,
until the indicator light turns solid
red for 3 seconds, meaning that
the hearing aid is switching o.
2. Press and hold the lower part of
the button. The green indicator
light blinks when the hearing aid
starts up.
3. Keep pressing the button for
7 seconds, until the indicator light
is solid orange, then release the
button.The solid orange light
indicates the hearing aid is in ight
mode.
14.1 Enter ight mode
To disable the wireless function and enter ight mode in
each hearing aid:
40
15. Rebooting your hearing aid
Follow the steps below if your hearing aid shows an error
state. This will not remove or delete any program or
setting.
1.
Press the lower part of the multi-function button for at
least 15 seconds. It does not matter if the hearing aid is
switched on or o before you start pressing the button.
There is no light or acoustic notication at the end of the
15 seconds.
2.
Place the hearing aid in the power-connected charger
and wait until the indicator light blinks green. This can
take up to 30 seconds. The hearing aid is now ready to use.
42
17. Roger™ overview
Experience the hearing performance of Roger™
Roger™ is an intelligent wireless technology that
transmits speech directly to hearing aids, helping to
overcome distance and noise. The microphone picks up
the voice of the speaker and wirelessly transmits it
directly to Roger™ receivers* in your hearing aid. This
enables you to fully participate in group conversations
even in very noisy environments such as restaurants,
meetings at work and school activities.
* RogerDirect™ requires the installation of Roger™ receivers into the Phonak hearing aids by a
hearing care professional.
To learn more about the Roger™ technology
and microphones, please visit the webpage
www.phonak.com/roger
or scan the QR code.
Roger™ microphones are sold separately.
43
18. Environmental conditions
The product is designed such that it functions without
problems or restrictions if used as intended, unless
otherwise noted in this user guides.
Please ensure to use, charge, transport and store the
hearing aid according to the following conditions:
Hearing aids:
Charging and
operating Transport Storage
Temperature
Maximum
range
+5 to +40 °C
(+41 to +104 °F)
-20 to +60 °C
(-4 to +140 °F)
-20 to +60 °C
(-4 to +140 °F)
Humidity
(non condensing)
0% to 85% 0% to 93% 0% to 93%
Atmospheric
pressure
500 to 1060 hPa 500 to 1060 hPa 500 to 1060 hPa
Temperature and humidity shall not exceed the ranges
described in the table above for extended periods of time
during transport and storage.
Prolonged storage at temperatures lower than 10 °C and
higher than 30 °C may negatively aect the battery
performance of the product.
44
Please ensure to charge the hearing aids regularly during
long-term storage.
These hearing aids are classied as IP68. This means that
they are water and dust resistant and designed to
withstand daily life situations. They can be worn in the
rain but should not be fully submerged in water or used
when taking a shower, swimming or other water activities.
These hearing aids should never be exposed to chlorinated
water, soap, salt water or other liquids with a chemical
content.
Operating Transport Storage
Temperature
Maximum
range
+5 to +40 °C
(+41 to +104 °F)
-20 to +60 °C
(-4 to +140 °F)
-20 to +60 °C
(-4 to +140 °F)
Humidity
(non condensing)
0% to 85% 0% to 70% 0% to 70%
Atmospheric
pressure
500 to 1060 hPa 500 to 1060 hPa 500 to 1060 hPa
Chargers:
45
If the device has been subject to storage and transport
conditions outside of the recommended use conditions,
wait 15 minutes before starting the device after
recommended environmental conditions are restored.
Phonak Charger Combi BTE and Phonak Charger Combi
BTE 2 are classied as IP22. This means that the charger is
protected from vertically falling drops of water when the
charger is tilted up to 15 degrees from the horizontal.
IP22 is satised when the charger lid is closed.
Power Pack storage for a year or longer: to prevent
damage to the battery cell the maximum temperature
range should be -20 to +25 °C (-4 to +77 °F) and the
battery cell should be discharged and recharged a
minimum once every three months.
59
The wireless models listed on page 2 are certied under:
Phonak Sky L-PR (L90/L70/L50/L30)
Phonak Sky L-PR Trial
USA KWC-BPRFCC ID:
Canada IC: 2262A-BPR
Notice 1:
This device complies with Part 15 of the FCC Rules and
with RSS-210 of Industry Canada. Operation is subject to
the following two conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference received,
including interference that may cause undesired operation.
Notice 2:
Changes or modications made to this device not
expressly approved by Sonova AG may void the FCC
authorization to operate this device.

Termékspecifikációk

Márka: Phonak
Kategória: nincs kategorizálva
Modell: Sky L-PR

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