Használati útmutató Toshiba Encore WT8-A64

Toshiba tabletta Encore WT8-A64

Olvassa el alább 📖 a magyar nyelvű használati útmutatót Toshiba Encore WT8-A64 (130 oldal) a tabletta kategóriában. Ezt az útmutatót 2 ember találta hasznosnak és 2 felhasználó értékelte átlagosan 4.5 csillagra

Letöltés PDF

Oldal 1/130

GMAD00378010

10/13

If you need assistance:

Technical support is available online at Toshiba’s Web site at

support.toshiba.com. At this Web site, you will find answers

for many commonly asked technical questions plus many

downloadable software drivers, BIOS updates, and other

downloads.

For more information, see “If Something Goes Wrong” on

page 88 in this guide.

User’s Guide

Handling the cord on this product will expose you to lead, a

chemical known to the State of California to cause birth defects

or other reproductive harm. Wash hands after handling.

For the state of California only.

Model: WT8 - A Series

Recordable and/or ReWritable Drive(s)

and Associated Software Warranty

The device system you purchased may include Recordable and/or

ReWritable optical disc drive(s) and associated software, among

the most advanced data storage technologies available. As with

any new technology, you must read and follow all set-up and usage

instructions in the applicable user guides and/or manuals enclosed

or provided electronically. If you fail to do so, this product may not

function properly and you may lose data or suffer other damage.

TOSHIBA AMERICA INFORMATION SYSTEMS, INC.

(“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT

WARRANT THAT OPERATION OF THE PRODUCT WILL BE

UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT

TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO

RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY

BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK

SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT

OF OR RESULTING FROM THE USE OF THE PRODUCT,

EVEN IF ADVISED OF THE POSSIBILITY THEREOF.

Protection of Stored Data

For your important data, please make periodic back-up copies of all

the data stored on the hard disk or other storage devices as a

precaution against possible failures, alteration, or loss of the data.

IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE,

FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR

OTHER STORAGE DEVICES AND THE DATA CANNOT BE

RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY

DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE

RESULTING THEREFROM. WHEN COPYING OR

TRANSFERRING YOUR DATA, PLEASE BE SURE TO

CONFIRM WHETHER THE DATA HAS BEEN SUCCESSFULLY

COPIED OR TRANSFERRED. TOSHIBA DISCLAIMS ANY

LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE

DATA CORRECTLY.

Critical Applications

The device you have purchased is not designed for any “critical

applications.” “Critical applications” means life support systems,

medical applications, connections to implanted medical devices,

commercial transportation, nuclear facilities or systems or any other

applications where product failure could lead to injury to persons or

loss of life or catastrophic property damage. ACCORDINGLY,

TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY

AND ALL LIABILITY ARISING OUT OF THE USE OF THE

device PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU

USE THE device PRODUCTS IN A CRITICAL APPLICATION,

YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY

FOR SUCH USE.

Radio Frequency (RF) Energy Exposure

When the transmitter and receiver on your device is powered ON, RF

energy is received and transmitted. The power level your device

transmits at is controlled by your network access while in

communication.

Your device is approved to the radio standard by the country/region

listed in the approved countries table for the module installed in your

device.

FCC Notice “Declaration of Conformity

Information”

This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to Part 15 of the FCC rules.

These limits are designed to provide reasonable protection against

harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the

instructions, it may cause harmful interference to radio

communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the

following measures:

❖Reorient or relocate the receiving antenna.

❖Increase the separation between the equipment and receiver.

❖Connect the equipment to an outlet on a circuit different from

that to which the receiver is connected.

❖Consult the dealer or an experienced radio/TV technician for

help.

Only Peripherals complying with the FCC Class B limits may

be attached to this equipment. Operation with noncompliant

peripherals or peripherals not recommended by Toshiba is

likely to result in interference to radio and TV reception.

Shielded cables must be used between the external devices

and your device's ports. Changes or modifications made to

this equipment not expressly approved by Toshiba or parties

authorized by Toshiba could void the user's authority to

operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is

subject to the following two conditions:

❖This device may not cause harmful interference.

❖This device must accept any interference received, including

interference that may cause undesired operation.

Contact Toshiba’s Support Web site at support.toshiba.com.

NOTE

Bluetooth® Wireless Technology

Interoperability

Bluetooth

® modules are designed to be interoperable with any

product with

Bluetooth

wireless technology that is based on

Frequency Hopping Spread Spectrum (FHSS) radio technology, and

is compliant to:

❖

Bluetooth

Specification as defined and approved by The

Bluetooth

Special Interest Group.

❖Logo certification with

Bluetooth

wireless technology as

defined by The

Bluetooth

Special Interest Group.

Bluetooth

modules enable wireless networks over two or

more (up to a total of seven) TOSHIBA portable devices.

Please contact TOSHIBA computer product support on Web

site http://www.toshiba-europe.com/computers/tnt/

bluetooth.htm in Europe or support.toshiba.com in the

United States for more information.

When you use a

Bluetooth

module close to 2.4 GHz Wireless

LAN devices,

Bluetooth

transmissions might slow down or

cause errors. If you detect certain interference while you use

Bluetooth

device, always change the frequency, move your

device to the area outside of the interference range of 2.4

GHz Wireless LAN devices (40 meters/43.74 yards or more)

or stop transmitting from your device. Please contact

TOSHIBA computer product support on Web site http://

www.toshiba-europe.com/computers/tnt/bluetooth.htm in

Europe or support.toshiba.com in the United States for more

information.

Bluetooth

and Wireless LAN devices operate within the

same radio frequency range and may interfere with one

another. If you use

Bluetooth

and Wireless LAN devices

simultaneously, you may occasionally experience a less than

optimal network performance or even lose your network

connection. If you should experience any such problem,

immediately turn off either one of your

Bluetooth

or Wireless

LAN. Please contact Toshiba computer product support on

Web site http://www.toshiba-europe.com/computers/tnt/

bluetooth.htm in Europe or support.toshiba.com in the

United States for more information.

Bluetooth® Wireless Technology and Your Health

The products with

Bluetooth

® wireless technology, like other radio

devices, emit radio frequency electromagnetic energy. The level of

energy emitted by devices with

Bluetooth

wireless technology

however is much less than the electromagnetic energy emitted by

wireless devices such as mobile phones.

Because products with

Bluetooth

wireless technology operate within

the guidelines found in radio frequency safety standards and

recommendations, TOSHIBA believes

Bluetooth

wireless technology

is safe for use by consumers. These standards and

recommendations reflect the consensus of the scientific community

and result from deliberations of panels and committees of scientists

who continually review and interpret the extensive research literature.

In some situations or environments, the use of

Bluetooth

wireless

technology may be restricted by the proprietor of the building or

responsible representatives of the organization. These situations may

for example include:

❖Using the equipment with

Bluetooth

wireless technology on

board airplanes, or

❖In any other environment where the risk of interference to other

devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless

devices in a specific organization or environment (e.g. airports), you

are encouraged to ask for authorization to use the device with

Bluetooth

wireless technology prior to turning on the equipment.

Exposure to Radio Frequency Radiation

The radiated output power of the

Bluetooth

module is far

below the FCC radio frequency exposure limits.

Nevertheless, the

Bluetooth

module shall be used in such a

manner that the potential for human contact during normal

operation is minimized.

Wireless Interoperability

Wireless LAN products are designed to be interoperable with any

wireless LAN product that is based on Direct Sequence Spread

Spectrum (DSSS) radio technology, and is compliant to:

❖The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G),

as defined and approved by the Institute of Electrical and

Electronics Engineers.

❖The Wireless Fidelity (Wi-Fi®) certification as defined by the Wi-Fi

Alliance. The “Wi-Fi CERTIFIED” logo is a certification mark of the

Wi-Fi Alliance.

Bluetooth

® and Wireless LAN devices operate within the

same radio frequency range and may interfere with one

another. If you use

Bluetooth

and Wireless LAN devices

simultaneously, you may occasionally experience a less than

optimal network performance or even lose your network

connection.

If you should experience any such problem, immediately turn

off your

Bluetooth

or Wireless LAN device.

Please contact Toshiba computer product support on Web

site http://www.toshiba-europe.com/computers/tnt/

bluetooth.htm in Europe or support.toshiba.com in the

United States for more information.

Radio Frequency Interference Requirements

This device is restricted to indoor use due to its operation in

the 5.15 GHz to 5.25 GHz frequency range. FCC requires

this product to be used indoors for frequency range 5.15

GHz to 5.25 GHz to reduce the potential for harmful

interference to co-channel Mobile Satellite systems.

Please note that high-power radars are allocated as primary

users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85

GHz bands. These radar stations can cause interference with

and/or damage this device.

The above caution applies to products that operate with an

802.11a radio device.

NOTE

Wireless LAN and Your Health

Wireless LAN products, like other radio devices, emit radio frequency

electromagnetic energy. The level of energy emitted by Wireless LAN

devices however is far much less than the electromagnetic energy

emitted by wireless devices like for example mobile phones.

Because Wireless LAN products operate within the guidelines found

in radio frequency safety standards and recommendations, TOSHIBA

believes Wireless LAN is safe for use by consumers. These standards

and recommendations reflect the consensus of the scientific

community and result from deliberations of panels and committees

of scientists who continually review and interpret the extensive

research literature.

In some situations or environments, the use of Wireless LAN may be

restricted by the proprietor of the building or responsible

representatives of the organization. These situations may for example

include:

❖Using the Wireless LAN equipment on board airplanes, or

❖In any other environment where the risk of interference to other

devices or services is perceived or identified as harmful.

If you are uncertain of the policy that applies on the use of wireless

devices in a specific organization or environment (e.g. airports), you

are encouraged to ask for authorization to use the Wireless LAN

device prior to turning on the equipment.

Exposure to Radio Frequency Radiation

The radiated output power of the Wireless LAN is far below

the FCC radio frequency exposure limits. Nevertheless, the

Wireless LAN shall be used in such a manner that the

potential for human contact during normal operation is

minimized. The antenna(s) used for this transmitter must not

be co-located or operating in conjunction with any other

antenna or transmitter.

Specific Absorption Rate (IEEE)

Your device is designed to be in compliance with Radio Waves exposure

regulations and does not exceed the limits for exposure to radio waves

(radio frequency electromagnetic fields) in accordance with the Federal

Communications Commission (FCC) and Industry Canada (IC). A

substantial safety margin is set to assure the safety of all persons,

regardless of health.

A unit of measurement known as the Specific Absorption rate, or SAR is

utilized for the radio wave exposure guidelines. The SAR measurement

for devices does not exceed 1.6W/kg.

The actual SAR values for your device, while in use, are normally well

below the stated values. The operating power of your device is

automatically decreased when full power is not needed for the wireless

connection to increase system efficiency and to minimize interference

on the network. The lower the power output of the device the lower its

SAR value.

As stated by the World Health Organization, present scientific

information indicates no special precautions are needed for the use of

this device. To further reduce any exposure, limit your usage.

Turn Wi-Fi®, Bluetooth®, and Wireless WAN

Functionalities off for Cardiac Pacemakers

❖Turn Wi-Fi

®,

Bluetooth

®, and Wireless WAN

functionality off when you are near a person who may

have a cardiac pacemaker implant or other medical

electric device. Radio waves may affect pacemaker or

medical device operation, possibly resulting in serious

injury. Follow the instructions of your medical device

when using any Wi-Fi® or

Bluetooth

® or Wireless WAN

functionality.

Canada – Industry Canada (IC)

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conformé à la norme

NMB-003 du Canada.

This device complies with RSS 210 of Industry Canada.

The installer of this radio equipment must ensure that the

antenna is located or pointed such that it does not emit RF

field in excess of Health Canada limits for the general

population; consult Safety Code 6, obtainable from Health

Canada’s Web site www.hc-sc.gc.ca/rpb. The RF device

shall not be co-located with any other transmitter that has

not been tested with this device.

Operation is subject to the following two conditions: (1) this device

may not cause interference, and (2) this device must accept any

interference, including interference that may cause undesired

operation of this device.

L’ utilisation de ce dispositif est soumis aux deux conditions

suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du

dispositif doit être prêt à accepter tout brouillage radioélectrique

reçu, même s’il est susceptible de compromettre son

fonctionnement.

The term “IC” before the equipment certification number only

signifies that the Industry Canada technical specifications were met.

To prevent radio interference to the licensed service, this device is

intended to be operated indoors and away from windows to provide

maximum shielding. Equipment (or its transmit antenna) that is

installed outdoors is subject to licensing.

Pour empecher que cet appareil cause du brouillage au service

faisant l’objet d’une licence, il doit etre utilize a l’interieur et devrait

etre place loin des fenetres afin de Fournier un ecram de blindage

maximal. Si le matriel (ou son antenne d’emission) est installe a

l’exterieur, il doit faire l’objet d’une licence.

This device is restricted to indoor use due to its operation in

the 5.15 GHz to 5.25 GHz frequency range. Industry Canada

requires this product to be used indoors for frequency range

5.15 GHz to 5.25 GHz to reduce the potential for harmful

interference to co-channel Mobile Satellite systems.

Please note that high-power radars are allocated as primary

users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85

GHz bands. These radar stations can cause interference with

and/or damage this device.

Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont

réservés uniquement pour une utilisation à l’intérieur afin de réduire

les risques de brouillage préjudiciable aux systèmes de satellites

mobiles utilisant les mêmes canaux.

Veuillez noter que les utilisateurs de radars de haute puissance sont

désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les

bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars

pourraient causer du brouillage et/ou des dommages aux dispositifs

LAN-EL.

The above caution applies to products that operate with an

802.11a radio device.

Regulatory statements

This product complies with any mandatory product specification in

any country/region where the product is sold. In addition, the product

complies with the following:

EU Declaration of Conformity

TOSHIBA declares that this product conforms to the following

Standards:

This product is carrying the CE-Mark in accordance with the related

European Directives. The party responsible for CE-Marking is

TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss,

Germany.

Supplementary

Information:

*The product complies with the

requirements of the Low Voltage

Directive 73/23/EEC, the EMC

Directive 89/336/EEC and/or the

R&TTE Directive 1999/5/EC.

NOTE

The European Union WEEE (Waste from

Electrical and Electronic Equipment)

Directive Information

The European Union WEEE (Waste from Electrical and Electronic

Equipment) Directive is intended to protect the quality of the

environment and human health through the responsible use of

natural resources and the adoption of waste management strategies

that focus on recycling and reuse. This Directive requires producers

of electrical and electronic products put on the market in European

Union (EU) member countries after August 2005 to mark such

products with a crossed-out wheeled bin with a black bar symbol. If

the product’s battery or accumulator contains more than the

specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd)

defined in the Battery Directive (2006/66/EC), then the chemical

symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear

below the crossed out wheeled bin symbol on the battery.

In the European Union, these symbols indicate that when the last end

user wishes to discard this product, it must be sent to appropriate

facilities for recovery and recycling. This Directive applies to EU

member countries only and does not apply to end users in other

countries such as the United States.

Although the initial emphasis is in Europe, Toshiba is already working

with design engineers, suppliers, and other partners to determine

appropriate worldwide product life cycle planning and end-of-life

strategies for our products. Please contact your local government for

applicable laws and regulations governing the disposal of this

product. For information on how to trade-in or recycle your product,

visit www.reuse.toshiba.com.

Pb, Hg, Cd

Europe - Restrictions for use of 2.4 GHz

Frequencies in European Community

Countries

België/

Belgique:

For private usage outside buildings across public grounds over

less than 300m no special registration with IBPT/BIPT is

required. Registration to IBPT/BIPT is required for private

usage outside buildings across public grounds over more than

300m. For registration and license please contact IBPT/BIPT.

Voor privé-gebruik buiten gebouw over publieke groud over

afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig;

voor gebruik over afstand groter dan 300m is wel registratie bij

BIPT/IBPT nodig. Voor registratie of licentie kunt u contact

opnemen met BIPT.

Dans le cas d’une utilisation privée, à l’extérieur d’un bâtiment,

au-dessus d’un espace public, aucun enregistrement n’est

nécessaire pour une distance de moins de 300m. Pour une

distance supérieure à 300m un enregistrement auprès de

l’IBPT est requise. Pour les enregistrements et licences,

veuillez contacter l’IBPT.

Deutschland: License required for outdoor installations. Check with reseller

for procedure to follow.

Anmeldung im Outdoor-Bereich notwendig, aber nicht

genehmigungspflichtig. Bitte mit Händler die Vorgehensweise

abstimmen.

France: Restricted frequency band: only channels 1 to 7 (2400 MHz

and 2454 MHz respectively) may be used outdoors in France.

Please contact A.R.T. (http://www.art-telecom.fr) for applicable

procedures to follow.

Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et

2454 MHz respectivement) doivent être utilisés endroits

extérieur en France. Vous pouvez contacter l’Autorité de

Régulation des Télécommunications (http://www.art-

telecom.fr) pour la procédure à suivre.

Italia: License required for indoor use. Use with outdoor installations

not allowed.

È necessaria la concessione ministeriale anche per l’uso

interno.

Verificare con i rivenditori la procedura da seguire.

Nederland: License required for outdoor installations. Check with reseller

for procedure to follow.

Licentie verplicht voor gebruik met buitenantennes. Neem

contact op met verkoper voor juiste procedure.

Europe - Restrictions for Use of 5 GHz

Frequencies in European Community

Countries

O: allowed x: forbidden

❖To remain in conformance with European spectrum usage laws

for Wireless LAN operation, the above 2.4 GHz and 5 GHz

channel limitations apply. The user should use the wireless

LAN utility to check the current channel of operation. If

operation is occurring outside of the allowable frequencies as

listed above, the user must cease operating the Wireless LAN

at that location and consult the local technical support staff

responsible for the wireless network.

❖The 5 GHz Turbo mode feature is not allowed for operation in

any European Community country.

❖This device must not be operated in ad-hoc mode using

channels in the 5 GHz bands in the European Community.

Ad-hoc mode provides a direct communication between two

client devices without a Wireless LAN Access Point.

European Community

Countries

5150-5250

MHz

Channels: 36,

40, 44, 48

Indoor Only

5250-5350

MHz

Channels: 52,

56, 60, 64

Indoor Only

5470-5725 MHz

Channels: 100, 104,

108, 112, 116, 120,

124, 128, 132, 136,

140

Indoor/Outdoor

Austria O x x

Belgium, France,

Switzerland/

Liechtenstein

OOx

Denmark, Finland,

Germany, Greece,

Ireland, Italy,

Luxembourg,

Netherlands, Norway,

Portugal, Sweden, UK

OOO

Iceland, Spain O O O

❖This device must be used with Access Points that have

employed and activated a radar detection feature required for

European Community operation in the 5 GHz bands. This

device will operate under the control of the Access Point in

order to avoid operating on a channel occupied by any radar

system in the area. The presence of nearby radar operation

may result in temporary interruption of operation of this device.

The Access Point’s radar detection feature will automatically

restart operation on a channel free of radar. You may consult

with the local technical support staff responsible for the

wireless network to ensure the Access Point device(s) are

properly configured for European Community operation.

Taiwan

The legal communications mentioned in the above item refer to radio

communications operated in accordance with telecommunication

laws and regulations.

Low power radio frequency electric machinery shall resist against

interference from legal communications or from industrial, scientific

and medical radio emission electric machinery.

Using this Equipment in Japan

In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for

second generation low-power data communication systems such as

this equipment overlaps that of mobile object identification systems

(premises radio station and specified low-power radio station).

1. Sticker

Please put the following sticker on devices incorporating this

product.

Article 14 Unless approved, for any model accredited low power radio

frequency electric machinery, any company, trader or user shall

not change the frequency, increase the power or change the

features and functions of the original design.

Article 17 Any use of low power radio frequency electric machinery shall

not affect aviation safety and interfere with legal

communications. In the event interference is caused, the use of

such electric machinery shall be immediately discontinued.

Operation of such products can be resumed only when they are

modified and can no longer cause interference.

2. Indication

The indication shown below appears on this equipment.

12.4: This equipment uses a frequency of 2.4 GHz.

2DS: This equipment uses DS-SS modulation.

OF: This equipment uses OFDM modulation.

3The interference range of this equipment is less than 40m.

4This equipment uses a frequency bandwidth from

2,400 MHz to 2,483.5 MHz.

It is possible to avoid the band of mobile object identification

systems.

The indication shown below appears on this equipment.

12.4: This equipment uses a frequency of 2.4 GHz.

2FH: This equipment uses FH-SS modulation.

3The interference range of this equipment is less than 10m.

4This equipment uses a frequency bandwidth from 2,400 MHz to

2,483.5 MHz.

3. TOSHIBA Direct PC

Monday – Friday: 10:00 – 17:00

Toll Free Tel: 0120-15-1048

Direct Dial: 03-3457-4850

Fax: 03-3457-4868

The frequency bandwidth of this equipment may operate within the

same range as industrial devices, scientific devices, medical

devices, microwave ovens, licensed radio stations and non-licensed

specified low-power radio stations for mobile object identification

systems (RFID) used in factory product lines (Other Radio Stations).

1. Before using this equipment, ensure that it does not interfere with

any of the equipment listed above.

2. If this equipment causes RF interference to other radio stations,

promptly change the frequency being used, change the location

of use, or turn off the source of emissions.

3. Contact TOSHIBA Direct PC if you have problems with interference

caused by this product to Other Radio Stations.

2.4DSOF4

(1)

(2)

(3)

(4)

2.4FH1

(1)

(2)

(3)

(4)

VCCI Class B Information

Device Authorization

This device obtains the Technical Regulation Conformity Certification

and the Technical Conditions Compliance Approval, and it belongs to

the device class of radio equipment of low-power data

communication system radio station stipulated in the Radio Law and

the Telecommunications Business Law of Japan.

This guide is copyrighted by Toshiba America Information Systems,

cannot be reproduced in any form without the prior written

permission of Toshiba. No patent liability is assumed, however, with

respect to the use of the information contained herein.

reserved.

Export Administration Regulation

This document contains technical data that may be controlled under

the U.S. Export Administration Regulations, and may be subject to

the approval of the U.S. Department of Commerce prior to export.

Any export, directly or indirectly, in contravention of the U.S. Export

Administration Regulations is prohibited.

Notice

The information contained in this manual, including but not limited to

any product specifications, is subject to change without notice.

TOSHIBA CORPORATION AND TOSHIBA AMERICA

INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO

WARRANTY WITH REGARD TO THIS MANUAL OR ANY

OTHER INFORMATION CONTAINED HEREIN AND HEREBY

EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR

PURPOSE WITH REGARD TO ANY OF THE FOREGOING.

TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES

INCURRED DIRECTLY OR INDIRECTLY FROM ANY

TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS

CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN

THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL

TOSHIBA BE LIABLE FOR ANY INCIDENTAL,

CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES,

WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,

ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL

OR ANY OTHER INFORMATION CONTAINED HEREIN OR

THE USE THEREOF.

Trademarks

Encore is a trademark of Toshiba America Information Systems, Inc.

and/or Toshiba Corporation.

Adobe and Photoshop are either registered trademarks or

trademarks of Adobe Systems Incorporated in the United States

and/or other countries.

Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.

and any use of such marks by Toshiba is under license. Other

trademarks and trade names are those of their respective owners.

U.S. patents apply to this product. See http://patents.dts.com.

Manufactured under license from DTS Licensing Limited. DTS, the

Symbol, & DTS and the Symbol together are registered trademarks

and DTS Premium Voice Pro is a trademark of DTS, Inc. ©DTS, Inc.

The terms HDMI and HDMI High-Definition Multimedia Interface, and

the HDMI logo are trademarks or registered trademarks of HDMI

Licensing LLC in the United States and other countries.

Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or

registered trademarks of Intel Corporation or its subsidiaries in the

United States and other countries.

Microsoft, Outlook, Windows, and Windows Media are either

registered trademarks or trademarks of Microsoft Corporation in the

United States and/or other countries.

microSD is a trademark or registered trademark of SD-3C, LLC in the

United States, other countries or both.

Wi-Fi is a registered trademark of the Wi-Fi Alliance.

All other brand and product names are trademarks or registered

trademarks of their respective companies.

Licenses

This Product is licensed under the AVC, the VC-1 and the MPEG-4

Part 2 Visual patent portfolio licenses for the personal and non-

commercial use of a consumer to (i) encode video in compliance with

the above standards (“Video Standards”) and/or (ii) decode AVC,

VC-1 and MPEG-4 Part 2 Visual that was encoded by a consumer

engaged in personal and non-commercial activity or was obtained

from a video provider licensed to provide such video. None of the

licenses extend to any other product regardless of whether such

product is included with this product in a single article. No license is

granted or shall be implied for any other use. Additional information

may be obtained from MPEG LA, LLC. See www.mpegla.com.

Device Recycling Information

As part of a commitment to people and the future, Toshiba promotes

the efficient use of resources by working to achieve our zero-waste-

to-landfill goal at all our production sites. In addition to our existing

waste reduction and recycling policies, Toshiba is strongly

committed to reducing electronic waste. In order to ensure efficient

use of resources and appropriate treatment of hazardous

substances, in accordance with recycling regulations in each state,

country, and territory, Toshiba wants to make it easy for customers to

recycle products at the end of the life cycle. To learn more about

Toshiba's sustainability commitment, visit us.toshiba.com/green.

Reuse, Donation, Recycling

Functional devices can be donated to a local charity or resold easily

through a Toshiba-branded program.

Non working Toshiba devices can be mailed-back for free recycling.

For additional details, please visit us.toshiba.com/recycle.

Contents

Introduction.............................................................25

This guide ............................................................ 26

Safety icons ......................................................... 27

Other icons used............................................ 27

Your device’s features and specifications ..... 28

Documentation .................................................... 28

Service options .................................................... 28

Precautions .................................................... 29

File management tips........................................... 30

Chapter 1: Getting Started......................................31

Selecting a place to work .................................... 31

Features and components................................... 32

Front............................................................... 32

Back ............................................................... 33

Left side ......................................................... 33

Right side ....................................................... 34

Top ................................................................. 34

Bottom ........................................................... 35

Setting up your device ......................................... 35

Connecting to a power source ............................ 36

Contents

Charging the battery ............................................ 37

Using the device for the first time........................ 38

Turning on the power .................................... 38

Initial setup..................................................... 38

Setting up your software................................ 39

Registering your device with Toshiba.................. 39

To Shut down your device................................... 40

To place your device in Sleep mode ................... 40

Adding optional external devices......................... 41

Recovering the Internal Storage Drive ................. 41

Creating recovery media................................ 42

Restoring from recovery media...................... 50

Installing drivers and applications.................. 54

Connecting an external device ............................ 55

Using external display devices ............................ 55

Selecting video cables ................................... 55

Connecting an HDMI™-compatible

television or display device...................... 56

Connecting an external monitor or

projector................................................... 56

Directing the display output........................... 56

Adjusting the quality of the external

display...................................................... 57

Customizing your device’s settings..................... 57

Caring for your device.......................................... 58

Cleaning the device ....................................... 58

Chapter 2: Learning the Basics.............................. 59

Computing tips .................................................... 59

Touch screen ....................................................... 60

Touch screen navigation................................ 61

Mouse properties................................................. 62

Starting an app .................................................... 62

Starting an app using Search ........................ 62

Saving your work ................................................. 63

Backing up your work .......................................... 63

Toshiba’s online resources .................................. 63

Contents

Chapter 3: Mobile Computing ................................64

Toshiba’s energy-saver design............................ 64

Running the device on battery power.................. 64

Battery Notice ................................................ 65

Power management....................................... 66

Charging the battery ............................................ 66

Charging the RTC battery .............................. 67

Determining remaining battery power............ 67

What to do when the battery runs low........... 68

Setting battery notifications ........................... 68

Conserving battery power ............................. 70

Power Plans ................................................... 70

Changing the battery ........................................... 72

Taking care of your battery.................................. 72

Safety precautions ......................................... 72

Maintaining your battery ................................ 73

Disposing of your device ..................................... 73

Traveling tips........................................................ 73

Chapter 4: Exploring Your Device’s Features .........75

Exploring the Start screen ................................... 75

Charms........................................................... 76

Tiles................................................................ 77

Exploring the desktop.......................................... 77

Finding your way around the desktop ........... 77

Windows® Store................................................... 79

Setting up for communications............................ 80

Connecting your device to a network ............ 80

Exploring audio features ...................................... 81

Recording sounds.......................................... 81

Using external speakers or headphones ....... 82

Using the Web Camera........................................ 82

Using a microSD™ Card...................................... 83

Inserting memory media ................................ 83

Removing memory media .............................. 84

Contents

Chapter 5: Utilities.................................................. 85

Create Recovery Media ....................................... 86

Service Station..................................................... 86

TOSHIBA Application Installer ............................. 87

Chapter 6: If Something Goes Wrong .................... 88

Problems that are easy to fix ............................... 88

Problems when you turn on the device ............... 89

The Windows® operating system is not

working .......................................................... 90

Using Startup options to fix problems ........... 90

Internet problems........................................... 92

The Windows® operating system can

help you.................................................... 93

Fixing a problem with Device Manager ............... 93

Checking device properties ........................... 94

Power and the batteries....................................... 94

Display problems ................................................. 95

Disk or storage drive problems............................ 97

Error-checking ............................................... 97

Sound system problems...................................... 99

Printer problems .................................................. 99

Wireless networking problems........................... 100

Develop good computing habits........................ 102

Data and system configuration backup in

the Windows® operating system............ 103

If you need further assistance............................ 107

Contacting Toshiba...................................... 107

Other Toshiba Internet Web sites ...................... 107

Toshiba’s worldwide offices .............................. 108

Appendix A: Power Cord/Cable Connectors ....... 109

Glossary ............................ ........... 110........................

Index.................................. ........... 126........................

Introduction

Welcome to the world of powerful, portable, multimedia

computing. With your Toshiba device, your work and

entertainment can accompany you wherever you go.

This device is compatible with European Union Directive

2002/95/EC, Restriction of the use of certain Hazardous

Substances in electrical and electronic equipment

(RoHS), which restricts use of lead, cadmium, mercury,

hexavalent chromium, PBB, and PBDE. Toshiba requires

its device component suppliers to meet RoHS

requirements and verifies its suppliers’ commitment to

meeting RoHS requirements by conducting component

sampling inspections during the product design approval

process.

NOTE

Introduction

This guide

Certain Microsoft ® software product(s) included with this

device may use technological measures for copy

protection. IN SUCH EVENT, YOU WILL NOT BE ABLE

TO USE THE PRODUCT IF YOU DO NOT FULLY

COMPLY WITH THE PRODUCT ACTIVATION

PROCEDURES. Product activation procedures and

Microsoft’s privacy policy will be detailed during initial

launch of the product, or upon certain reinstallations of

the software product(s) or reconfigurations of the device,

and may be completed by Internet or telephone (toll

charges may apply).

Some software may differ from its retail version (if

available), and may not include user manuals or all

program functionality.

The product specifications and configuration information

are designed for a product Series. Your particular model

may not have all the features and specifications listed or

illustrated. For more detailed information about the

features and specifications on your particular model,

please visit Toshiba’s Web site at support.toshiba.com.

While Toshiba has made every effort at the time of

publication to ensure the accuracy of the information

provided herein, product specifications, configurations,

prices, system/component/options availability are all

subject to change without notice. For the most

up-to-date product information about your device, or to

stay current with the various computer software or

hardware options, visit Toshiba’s Web site at

support.toshiba.com.

This guide

This guide introduces the device's features as well as some

basic procedures needed to perform tasks in

Windows 8.1. You can:

❖Read the entire guide from beginning to end.

❖Skim through and stop when a topic interests you.

❖Use the table of contents and the index to find specific

information.

NOTE

Introduction

Safety icons

This manual contains safety instructions that must be

observed to avoid potential hazards that could result in

personal injuries, damage to your equipment, or loss of data.

These safety cautions have been classified according to the

seriousness of the risk, and icons highlight these instructions

as follows:

Indicates an imminently hazardous situation which, if not

avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not

avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not

avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not

avoided, may result in property damage.

Provides important information.

Other icons used

Additional icons highlight other helpful or educational

information:

TECHNICAL NOTE: This icon indicates technical

information about the device.

HINT: This icon indicates helpful hints and tips.

DEFINITION: This icon indicates the definition of a term

used in the text.

NOTE

Introduction

Documentation

Your device’s features and specifications

Certain device chassis are designed to accommodate all

possible configurations for an entire product Series. Your

select model may not have all the features and specifications

corresponding to all of the icons or switches shown on the

device chassis, unless you have selected all those features.

This information applies to all the features and icons

described in this guide.

Below are examples of some of the many possible icons

used on your device:

(Sample Illustration) System icons

Documentation

Your device comes with the following documentation:

❖An electronic version of the User’s Guide (this document)

❖A Quick Start document

❖It may also include other documentation

For accessory information, visit Toshiba’s Web site at

accessories.toshiba.com.

Service options

Toshiba offers a full line of service programs to complement

its standard limited warranty. Toshiba’s standard limited

warranty, extended warranty, and service upgrade terms and

conditions are available at warranty.toshiba.com.

To stay current on the most recent software and hardware

options for your device, and for other product information,

be sure to regularly check the Toshiba Web site at

support.toshiba.com.

If you have a problem or need to contact Toshiba, see “If

Something Goes Wrong” on page 88.

Introduction

Service options

Precautions

Your device is designed to provide optimum safety and ease

of use, and to withstand the rigors of travel. You should

observe certain precautions to further reduce the risk of

personal injury or damage to the device.

Keep this device away from small children. This device is

not a toy and may be hazardous to small children, for

example, small detachable parts may be a choking

hazard. Improper use of device could result in loud

volume emitting from the device possibly causing

hearing damage, and improper use and handling of

batteries could result in possible injury.

Never place a heavy object on the device and be careful

not to drop a heavy object onto the device. It could

damage the device or cause system failure.

❖Turning off the device while it is reading from or writing

to flash media may damage the flash media.

❖Keep the device and disks away from objects that

generate strong magnetic fields, such as large stereo

speakers.

❖Scan all new files for viruses.

This precaution is especially important for files you

receive via email or download from the Internet.

Occasionally, even new programs you buy from a

supplier may contain a virus. You need a special

program to check for viruses.

Introduction

File management tips

❖Back up your files to external media on a regular basis.

Label the backup copies clearly and store them in a safe

place.

As you work with data it exists in the device’s memory.

This memory is called “volatile memory” because it is

only active while the device is turned on. When you turn

off the device, all the data remaining in volatile memory

is lost. To help avoid data loss, save your work to

Internal Storage or network storage. Your work (data) will

remain in internal storage to be called up when you need

it. As long as the internal storage remains healthy, your

data is relatively safe. However on occasion, hardware

failures do happen. If you experience a hardware failure,

your data could be lost. As an extra step to help avoid

data loss, back up your data. See “Backing up your

work” on page 63 for more information.

❖Scan all new files for viruses.

This precaution is especially important for files you

receive via external media, email, or download from the

Internet.

Chapter 1

Getting Started

This chapter provides tips for using your device effectively,

summarizes how to connect components, and explains what

to do the first time you use your device.

Please read the safety instruction information on the Quick

Start document (that shipped with your device) carefully and

make sure you fully understand the instructions before you

attempt to use your device in order to avoid potential

hazards that could cause bodily injury, property damage, or

damage the device.

Selecting a place to work

Your device is portable and designed to be used in a variety

of circumstances and locations.

Getting Started

Features and components

For further details on each of the items listed in the following

section, be sure to follow the provided references to sections

later in this document.

Front

(Sample Illustration) Front view

❖Web Camera indicator*—Glows when the Web

Camera is active. For more information, see “Using the

Web Camera” on page 82.

❖Web Camera*—Allows you to take still photos

(includes flash settings) or record videos. For more

information, see “Using the Web Camera” on page 82.

Display

Web Camera*

Web Camera indicator*

*Available on certain models

Getting Started

Features and components

Back

(Sample Illustration) Back view

❖Web Camera*—Allows you to take still photos

(includes flash settings) or record videos. For more

information, see “Using the Web Camera” on page 82.

Left side

(Sample Illustration) Left side view

❖microSD™ slot—Supports the use of microSD™

(SD™) media. For more information, see “Using a

microSD™ Card” on page 105.

Web Camera*

*Available on certain models

microSD™ slot

Getting Started

Features and components

Right side

(Sample Illustration) Right side view

❖Volume control button—Allows you to

increase/decrease the volume.

❖Power button—Turns the device on and off. Press and

hold the button for several seconds to turn the device

ON/OFF. Press the button quickly to wake the device

from Sleep mode or to place it into Sleep mode. For

more information, see “To Shut down your device” on

page 40.

Top

(Sample Illustration) Top view

❖Internal microphones—Allow you to record sounds

using the device’s internal microphones or an optional

external microphone. You can listen to audio files using

the built-in speakers, headphones, or external speakers.

❖Headphone/Microphone jack—Allows you to listen

to or record sounds onto your device. For more

information, see “Using external speakers or

headphones” on page 82.

Power button

Volume control button

Internal microphone

Headphone/Microphone jack

Micro HDMI™ Out port

Micro USB port

Getting Started

Setting up your device

❖Micro HDMI™ port—Allows connection to an

HDMI™-compatible television or external display device.

❖Micro USB port—Allows the transfer of data via the

USB cable and charging of the battery via the USB/AC

adaptor.

Bottom

(Sample Illustration) Bottom view

❖Speakers—Allow you to listen to sounds on your

device. For more information, see “Using the built-in

speakers” on page 104.

Setting up your device

TECHNICAL NOTE: You must complete all setup steps

up to and including “Setting up your software” on

page 39 before adding external or internal components

to your device. These components include, but are not

limited to, a mouse, keyboard, and printer.

Your device contains a rechargeable battery that need to be

charged before you can use it.

To use external power or to charge the battery you must

attach the USB/AC adaptor. See “Connecting to a power

source” on page 36.

Please handle your device carefully to avoid scratching or

damaging the surface.

SpeakerSpeaker

NOTE

Getting Started

Connecting to a power source

Your device requires power to operate. Use the USB Power

cable and USB/AC adaptor to connect the device to a live

electrical outlet, or to charge the device’s battery.

Always confirm that the USB/AC adaptor (and extension

cable plug if used) has been fully inserted into the socket,

to ensure a secure electrical connection. Failure to do so

may result in a fire or electric shock, possibly resulting in

serious injury.

Be careful if you use a multiple connector. An overload on

one socket could cause a fire or electric shock, possibly

resulting in serious injury.

Always use the TOSHIBA USB/AC adaptor that was

provided with your device, or use USB/AC adaptors

specified by TOSHIBA to avoid any risk of fire or other

damage to the device. Use of an incompatible USB/AC

adaptor could cause fire or damage to the device

possibly resulting in serious injury. TOSHIBA assumes no

liability for any damage caused by use of an incompatible

adaptor.

To connect AC power to the device:

1Connect the USB Power cable to the USB/AC adaptor.

(Sample Illustration) Connecting the USB Power cable to the

USB/AC adaptor.

Getting Started

Charging the battery

Handling the cord on this product will expose you to

lead, a chemical known to the State of California to

cause birth defects or other reproductive harm.

Wash hands after handling.

2Plug the USB Power cable into the Micro USB port on

the device.

(Sample Illustration) Connecting the USB/AC adaptor cord to

the device

Do not force the plug into device.

3Connect the USB/AC adapter to a live electrical outlet.

Never attempt to connect or disconnect a power plug

with wet hands. Failure to follow this instruction could

result in an electric shock, possibly resulting in serious

injury.

Charging the battery

The device’s battery is not accessible by the user.

Before using the battery to power the device, you must

charge the battery.

To charge the battery, leave the device plugged into the

USB/AC adaptor with the device turned off.

Battery life and charge time may vary depending on the

applications power management settings, and features

used.

__ +

NOTE

Getting Started

Using the device for the first time

The device is now ready for you to turn it on and begin using

it, see “Exploring Your Device’s Features” on page 75.

Turning on the power

To turn on the device:

1Make sure any external devices (such as the USB/AC

adaptor, if you plan to use AC power rather than battery

power) are properly connected and ready.

2Check to ensure that all slots are empty.

3Press and hold the Power button for several seconds.

(Sample Illustration) Turning on the power

Small bright dots may appear on your screen display when

you turn on your device. Your display contains an extremely

large number of thin-film transistors (TFT) and is

manufactured using high-precision technology. Any small

bright dots that may appear on your display are an intrinsic

characteristic of the TFT manufacturing technology. Over a

period of time, and depending on the usage of the device,

the brightness of the screen will deteriorate. This is also an

intrinsic characteristic of the screen technology. When the

device is operated on battery power, the screen will dim and

you may not be able to increase the brightness of the screen

while on battery power.

Initial setup

The Startup screen is the first screen displayed when you

turn on your device for the first time. Follow the on-screen

instructions on each screen in order to properly install the

operating system and begin using your device.

Getting Started

Registering your device with Toshiba

Setting up your software

When you turn on the device for the first time, do not turn

off the power again until the operating system has loaded

completely.

The names of windows displayed, and the order in which

windows appear, may vary according to your software

setup choices.

The first time you turn on your device, the setup guides you

through steps to set up your software. Follow the on-screen

instructions.

Registering your device with Toshiba

Product registration is strongly recommended, and allows

Toshiba to send you periodic updates, announcements, and

special offers applicable to your Product. Product

registration can be completed by one of three methods:

1From the Toshiba Web site at register.toshiba.com:

Touch a field to activate the on-screen keyboard, type in

the requested information, and complete the registration

process.

2From the Start or Desktop screen, swipe in from the right

edge of the screen. When the Windows

® charms appear,

touch the Search ( ) charm and, in the Search field,

type Registration. In the list that appears, touch

Toshiba Registration and complete the registration

process.

Failure to complete Product Registration will not diminish

your rights under the Toshiba Standard Limited Warranty.

To register online, an Internet connection is required.

NOTE

Getting Started

To Shut down your device

1From the Start or Desktop screen, swipe in from the right

edge of the screen.

2When the Windows

® charms appear, touch the Settings

( ) charm.

Pressing the power button before shutting down the

Windows® operating system could cause you to lose

your work.

3In the lower right of the screen touch the Power ( )

icon.

(Sample Image) Shut down

4Highlight Shut down, and then touch the Shut down

option.

The device closes all open applications, shuts down the

operating system, and then turns off.

To place your device in Sleep mode

1From the Start or Desktop screen, swipe in from the right

edge of the screen.

2When the Windows

® charms appear, touch the Settings

( ) charm.

If you power down using the Sleep command and the

battery discharges fully, your unsaved information will be

lost. Be sure to save your work first.

Power

Shut down option

Getting Started

Adding optional external devices

3In the lower right of the screen touch the Power ( )

icon.

(Sample Image) Sleep

4Highlight Sleep, and then touch the Sleep option.

Sleep mode saves the current state of the device to

memory so that, when you restart the device, you can

continue working from where you left off.

Adding optional external devices

Before adding external devices, Toshiba recommends

setting up your software. See “Setting up your software”

on page 39.

After starting your device for the first time you may want to:

❖Connect external devices (see “Connecting an external

device” on page 55)

❖Connect an external monitor (see “Using external

display devices” on page 55)

Recovering the Internal Storage Drive

Your device includes recovery utilities to allow you to recover

your internal storage drive if necessary.

The following internal storage drive recovery options are

available:

Recovery option Description

Creating recovery

media

This option allows you to create the recovery

media you will use to restore your device.

See “Creating a PBR (Push Button Reset) USB

Recovery” on page 43.

Power

Sleep option

NOTE

Getting Started

Recovering the Internal Storage Drive

A recovery image of your device is stored on the internal

storage drive, and the image can be restored by running the

recovery utilities directly from your internal storage drive as

described in the sections below. However, it is strongly

recommended that you create recovery media. If the

recovery files on your internal storage drive become

corrupted or are deleted, you can restore your system from

your recovery media. Also, if your original internal storage

drive fails, you can restore your system to a new internal

storage drive from your recovery media. It is strongly

recommended that you create recovery media before using

your system for the first time. See “Creating a PBR (Push

Button Reset) USB Recovery” on page 43 and “Recovering

from a USB Recovery PBR (Push Button Reset)” on page 50.

❖During the recovery process your device must first be

fully charged via the USB/AC adaptor.

❖When you restore your system, only the operating

system files and drivers originally shipped with the

device are restored. Any files that you created are not

restored during this process. Be sure to separately

save the files you have created to external media

using Windows® or another backup program. For

more information, see “Backing up your work” on

page 63.

Creating recovery media

It is strongly recommended that you create recovery media.

If the recovery files on your internal storage drive become

corrupted or are deleted, you can restore your system from

your recovery media. Also, if your original internal storage

drive fails, you can restore your system to a new internal

storage drive from your recovery media.

Restoring from

recovery media

This option allows you to restore your system from

the recovery media you created. You can remove

all data from your system and reinstall Windows

®.

See “Recovering from a USB Recovery PBR (Push

Button Reset)” on page 50.

Recovery option Description

NOTE

Getting Started

Recovering the Internal Storage Drive

During the recovery process your device must first be

fully charged via the USB/AC adaptor.

When you create recovery media, only the operating

system files and drivers originally shipped with the device

are backed up to the external media and can be restored

from this media. Any files that you created are not

backed up on the recovery media. You will need to

separately back up the files you created; for more

information, see “Backing up your work” on page 63.

When you create recovery media, the system will prompt you

to connect a USB flash drive (8GB minimum capacity) to

your device.

All information stored on your USB flash drive will be

erased during the process of creating the recovery

media. Be sure to save the information stored on your

external media to another storage device before

executing this procedure, or use blank media.

Creating a PBR (Push Button Reset) USB

Recovery

You will need two items before proceeding:

1. USB Flash Drive (minimum 8GB)

(sold separately)

2. Micro USB to USB On-the-Go Adapter

(sold separately)

1From the Start or Desktop screen, swipe in from the right

edge of the screen. When the Windows

® charms appear

touch the Search ( ) charm and, in the Search field,

type Create Recovery Media. In the list that appears,

touch your selection.

A pop-up screen displays the following message, “Do

you want to allow the following program to make

changes to this computer?”

NOTE

Getting Started

Recovering the Internal Storage Drive

2Touch the Yes button.

The Recovery Image Utility dialog box appears.

(Sample Image) Recovery Image Utility screen

3Touch Create a Recovery Drive.

A message displays indicating that you will need two

items before proceeding.

(Sample Image) Recovery Image Utility message screen

4Touch OK to proceed.

Getting Started

Recovering the Internal Storage Drive

The Recovery Drive screen appears.

(Sample Image) Recovery Drive - Create a recovery drive

screen

5With the default checkbox checked, touch the Next

button.

You must have a Micro USB to USB On-the-Go adapter

attached so that a USB flash drive of 8GB or higher can

be attached.

Recovery via microSD™ is not supported.

NOTE

Getting Started

Recovering the Internal Storage Drive

The Recovery Drive screen appears, displaying the

available drive(s).

(Sample Image) Recovery Drive - available drive(s) screen

The Next button is greyed out if the attached USB drive is

not at least 8GB in size.

If there are multiple USB flash drives connected to the

device, the top drive will be selected by default. Be sure

to select the correct drive intended for your recovery

purpose.

6Touch the Next button.

NOTE

Getting Started

Recovering the Internal Storage Drive

The Recovery Drive screen appears, displaying a warning

message, stating “Everything on the drive will be deleted.

If you have any personal files on this drive, make sure

you’ve backed up the files.”

(Sample Image) Recovery Drive - Warning screen

7When you are ready to begin, touch the Create button.

The drive is then formatted and copies all files needed

for the PBR (Push Button Reset).

(Sample Image) Recovery Drive - Copying screen

NOTE

Getting Started

Recovering the Internal Storage Drive

The message, “the recovery drive is ready” appears

when the copy process is complete.

(Sample Image) Recovery Drive - The recovery drive is ready

screen

8Touch the Finish button if you are done, otherwise

proceed to step 9.

The Delete the recovery partition link is an option

that allows you to reclaim the recovery partition space.

9If you wish to reclaim the recovery partition space, touch

the Delete the recovery partition link.

You will not be able to make another USB recovery drive

after this function is performed.

NOTE

Getting Started

Recovering the Internal Storage Drive

(Sample Image) Recovery Drive - Delete the recovery partition

screen

10 Touch the Delete button when prompted.

The partition drive will be deleted.

(Sample Image) Recovery Drive - recovery partition deleted

screen

11 Touch the Finish button when completed.

Getting Started

Recovering the Internal Storage Drive

Toshiba does not guarantee successful data back up. Be

sure to save your work to external media before

executing the recovery (see “Backing up your work” on

page 63).

Restoring from recovery media

The recovery process deletes information stored on the

internal storage drive. Be sure to save your work to

external media before executing the recovery (see

“Backing up your work” on page 63).

During the recovery process your device must first be

fully charged via the USB/AC adaptor.

If you have created recovery media for your system, you can

restore your system from such media, if necessary. For

example, if your original internal storage drive fails, you can

restore your system to a new internal storage drive from your

recovery media. For instructions on creating recovery media,

see “Creating recovery media” on page 42.

When you restore your system, only the operating

system files and drivers originally shipped with the device

are restored. Any files that you created are not restored

during this process. Be sure to separately save the files

you have created to external media using Windows

® or

another backup program. For more information, see

“Backing up your work” on page 63.

Recovering from a USB Recovery PBR

(Push Button Reset)

1Insert the USB recovery drive you created using the USB

to Micro USB On-the-Go adapter.

2With your device off, push the Volume up (+) button and

hold it down while pressing the Power button until the

Boot menu appears.

NOTE

Getting Started

Recovering the Internal Storage Drive

3Select your USB boot device.

The device reboots, and then the “Choose your

keyboard layout” menu appears.

(Sample Image) Choose your keyboard layout menu

4Touch US (for a US keyboard) to continue.

The “Choose an option” menu appears.

(Sample Image) Choose an option menu

5Touch Troubleshoot.

Getting Started

Recovering the Internal Storage Drive

The “Troubleshoot” menu appears.

(Sample Image) Troubleshoot menu

6Touch Reset your PC to perform the recovery.

The “Reset your PC” menu appears.

(Sample Image) Reset your PC menu

7Touch Windows 8.1 to choose your target operating

system.

A message appears stating “Here’s what will happen.”

This may take a few moments.

(Sample Image) Reset your PC - “Here’s what will happen”

Getting Started

Recovering the Internal Storage Drive

8Touch Next.

Two options are now available:

❖Yes, repartition the drives

❖No, keep the existing partitions

(Sample Image) Reset your PC menu

9If you select Yes, two more options become available:

❖Just remove my files

❖Fully clean the drive

(Sample Image) Reset your PC menu

Choosing the first option formats the drive quickly and

restores it in the normal fashion. The second option may

take several hours.

Once you have made the selection, a message appears

stating “All ready to go.”

10 Touch Reset to continue or Cancel to exit.

NOTE

Getting Started

Recovering the Internal Storage Drive

Installing drivers and applications

The TOSHIBA Application Installer allows you to reinstall the

drivers and applications that were originally bundled with

your device.

You must have an Internet connection to reinstall

applications.

To reinstall drivers and applications:

1Swipe in from the right edge of the screen. When the

Windows® charms appear touch the Search ( ) charm.

Then touch the Search field and type

TOSHIBA

Application Installer

. In the list that appears, touch

your selection.

(Sample Image) Installing drivers and applications

2Touch Next.

3Touch the item you want to install.

4Touch Install.

5Follow the on-screen prompts to complete the

installation process, see “TOSHIBA Application Installer”

on page 87.

NOTE

Search field

Getting Started

Connecting an external device

You can easily attach an external device to your device.

To do this:

1Read the directions that came with the external device

to see if you first need to install new software.

2Connect the external device’s video or USB cable to the

port on your device and to the external device.

3Connect the external device’s power cable to a live

electrical outlet (if applicable).

4Turn on the external device (if applicable).

Your device may automatically detect the external

device.

Using external display devices

Your device comes with a built-in display, but you can also

connect an HDMI™-compatible television or external display

device via the Micro HDMI™ Out port.

To locate your Micro HDMI™ Out port, please refer to

your Quick Start document.

(Sample Illustration) Video port

Selecting video cables

To connect a device to the Micro HDMI™ Out port, you must

purchase the appropriate cable.

NOTE

Micro HDMI™ Out port on display panel/tablet

Getting Started

Using external display devices

Connecting an HDMI™-compatible television or

display device

To connect an HDMI™-compatible television or display

device:

❖Connect one end of the cable (not included with your

device) to the Micro HDMI™ Out port on the side of the

display panel/tablet, and then connect the other end of

the cable to your television or display device. Refer to

the manual that came with the television or display

device for more information.

Your device should automatically detect the external

display device.

Connecting an external monitor or projector

You can easily attach an external monitor or projector to your

device if you need a larger screen.

To do this:

1Read the directions that came with the monitor to see if

you first need to install new software.

2Connect the monitor’s video cable to the Micro HDMI™

Out port on the side of the display panel/tablet.

3Connect the device’s power cable to a live electrical

outlet.

4Turn on the external device.

Your device will automatically detect the external display

device.

Directing the display output

You can select the display output using the following steps:

1Swipe in from the right edge of the screen.

2When the Windows® charms appear, touch

Devices ( ).

3Touch Project ( ).

Getting Started

Customizing your device’s settings

4Touch Second screen.

(Sample Image) Display options window

5Select the desired display setting.

Adjusting the quality of the external display

To obtain the best picture quality from your television (or

other video display device), you may need to adjust the

video settings. See the video device documentation for

additional configuration steps.

Customizing your device’s settings

There are several ways in which you can customize your

device to suit your particular requirements. You can go into

your device settings to make adjustments to your device to

suit your needs.

Swipe in from the right edge of the screen. When the

Windows® charms appear, touch the Settings ( ) charm,

and then touch Change PC Settings. Then choose a

category you wish to change. Refer to your operating system

documentation or Help and Support for details.

You may also wish to customize your power usage settings.

For more information, see “Power Plans” on page 70. There

are additional custom settings you can choose. See

“Utilities” on page 85.

Getting Started

Caring for your device

This section gives tips on cleaning and moving your device.

For information about taking care of your device’s battery,

see “Taking care of your battery” on page 72.

Please handle your device carefully to avoid scratching or

damaging the surface.

Cleaning the device

Keep liquids, including cleaning fluid, out of the device’s

speakers and other openings. Never spray cleaner

directly onto the device and/or display. Never use harsh

or caustic chemical products to clean the device.

To keep your device clean, gently wipe the display

panel/tablet and exterior case with a lightly dampened cloth.

NOTE

Chapter 2

Learning the Basics

This chapter gives some computing tips and provides

important information about basic features.

Computing tips

❖Save your work frequently.

Your work stays in the device’s temporary memory until

you save it to the internal storage drive. If the network

you are using goes down and you must restart your

device to reconnect, or your battery runs out of charge

while you are working, you will lose all work since you

last saved.

See “Saving your work” on page 63 for further

information.

HINT: Some programs have an automatic save feature

that can be activated. This feature saves your file to the

internal storage drive at preset intervals. See your

software documentation for details.

Learning the Basics

Touch screen

❖Back up your files to external media on a regular basis.

Label the backup copies clearly and store them in a safe

place.

It is easy to put off backing up because it takes time.

However, if your internal storage drive suddenly fails, you

will lose all the data on it unless you have a separate

backup copy. For more information, see “Data and

system configuration backup in the Windows®

operating system” on page 103.

❖Use Error-checking and Disk Defragmenter regularly to

check and optimize disk space and improve

performance.

❖Scan all new files for viruses.

This precaution is especially important for files you

receive via external media, email, or download from the

Internet.

❖Take frequent breaks to avoid repetitive-motion injuries

and eyestrain.

❖Do not turn off the device if a drive is active.

Turning off the device while it is reading from or writing

to a disk may damage the disk, the drive, or both.

The Windows®

operating system records information,

such as your desktop setup, during its shutdown

procedure. If you do not let the Windows

® operating

system shut down normally, details such as new icon

positions may be lost.

Touch screen

Your device may come with a digitizer feature, enabling

direct interaction with display, apps, and programs.

Your device comes with a touch screen, enabling direct

interaction with displayed apps and programs through

simple or multi-touch gestures.

NOTE

Learning the Basics

Touch screen

Touch screen navigation

Use your finger to manipulate the on-screen icons, buttons,

menu items, and other items on the touch screen. You can

also change the screen’s orientation.

The screen is made of glass so avoid contact with sharp,

rough, or abrasive objects or substances as screen may

break or scratch if not handled properly. If you see a

crack in the glass, discontinue use of the device to avoid

injury.

Touch—Touch to activate items displayed on the screen,

such as app and setting icons or on-screen buttons. Touch

to type using the keyboard.

Touch & hold—Touch and hold an item on the screen by

touching and holding the item in place until an action occurs.

Drag—Touch and hold an item for a moment and then,

without lifting your finger, move the item until you reach the

target position. For example, drag items on any app screen

to reposition them.

Swipe or slide—To swipe or slide, quickly move your finger

across the surface of the screen without pausing. For

example, swipe your finger to the left from the right edge of

the screen to display the Windows

® charms.

Double-tap—Tap quickly twice to zoom in. For example,

double-tap a section of a Web page to zoom in on that

section. Double-tap again to zoom out.

Pinch—In some apps (such as Maps and Games), you can

zoom in and out by placing two fingers on the screen at once

and pinching them together (to zoom out) or spreading them

apart (to zoom in).

Rotate—Place two or more fingers on an item and rotate

your hand. The item rotates in the direction you turn your

hand. (Not functional in all apps).

Learning the Basics

Mouse properties

If you have attached an external mouse to your device,

Mouse properties allow you to change your pointing device

or mouse settings.

To access Mouse properties:

1Swipe in from the right edge of the screen. When the

Windows® charms appear, touch the Search ( ) charm,

touch Settings and, in the Search field, type Mouse. In

the list that appears, touch your selection.

The Mouse screen appears.

Adjust the settings as desired, and then touch OK.

Starting an app

To Start an app on the Start screen, swipe left or right as

needed to reveal the desired app. Then touch the

appropriate tile.

Starting an app using Search

To Start an app using the Search function, swipe in from the

right edge of the screen. When the Windows

® charms

appear, touch the Search ( ) charm.

To use the Search field:

1Touch the Search field to open the on-screen keyboard.

(Sample Image) Searching for apps

2Start typing the app’s name in the Search field.

As you type, all matching files and apps are displayed.

3Touch the app you wish to open.

Learning the Basics

Saving your work

Before you turn off the device using the Shut down

command, save your work on the internal storage drive,

external media, or flash media. This is one of the most

important rules of computing.

Many applications offer a feature that saves documents at

regular intervals. Check your program’s documentation to

see if it has an automatic save feature.

Backing up your work

Back up all the files you create in case something happens

to your device. You can back up your files to different types

of media such as an external storage drive, or to a network, if

available.

To back up several files at one time, use the Microsoft

Windows® file recovery program preinstalled on the device’s

internal storage drive. Also see “Backing up your data or

your entire device with the Windows® operating system” on

page 105.

HINT: Backing up all the files on your internal storage

drive may take a considerable amount of time. You may

prefer to use a high-capacity file recovery system, such

as an external hard drive or a high-capacity microSD™

Card.

Toshiba’s online resources

Toshiba maintains a number of online sites to which you can

connect. These sites provide information about Toshiba

products, give help with technical questions and keep you

up to date with future upgrades. For more information, see

“Contacting Toshiba” on page 107.

Chapter 3

Mobile Computing

This chapter covers all aspects of using your device while

traveling.

Toshiba’s energy-saver design

Your device enters a low-power suspension mode when it is

not being used, thereby conserving energy and saving

money in the process. It has a number of other features that

enhance its energy efficiency.

Many of these energy-saving features have been preset by

Toshiba. We recommend you leave these features active,

allowing your device to operate at its maximum energy

efficiency, so that you can use it for longer periods while

traveling.

Running the device on battery power

The device contains a Lithium-Ion (Li-Ion) battery that

provides power when you are away from an AC outlet. You

can recharge it many times.

Mobile Computing

Running the device on battery power

Battery Notice

Battery life rating is for comparison purposes only, and does

not indicate the battery life that will be obtained by any

individual user. Actual battery life may vary considerably

from specifications depending on product model,

configuration, applications, power management settings and

features utilized, as well as the natural performance

variations produced by the design of individual components.

The battery life rating is only achieved on the select models

and configurations tested by Toshiba under the specific test

settings at the time of publication and is not an estimate of a

system’s battery life under any conditions other than the

specific test settings.

Recharge time varies depending on usage. Battery may not

charge while the device is consuming full power. After a

period of time, the battery will lose its ability to perform at

maximum capacity and will need to be replaced. This is

normal for all batteries.

To ensure that the battery maintains its maximum capacity,

operate the device on battery power at least once a month.

The Lithium-Ion battery has no memory effect so it is not

necessary to let the battery fully discharge each time.

However, for better accuracy of the battery meter, it is helpful

to fully discharge the battery periodically. Please see

“Maintaining your battery” on page 73 for procedures. If the

device is continuously operated on AC power, either through

an USB/AC adaptor or a port replicator (if applicable to your

system), for an extended period (more than a month), the

battery may fail to retain a charge. This may shorten the life

of the battery, and may cause the battery meter to be

inaccurate.

For best performance when playing streaming media

(especially streaming video), either power the device from

its USB/AC adaptor, or set up a power plan that keeps

the device running at full performance even when

powered from its battery. For more information about

Windows® power plans, see “Power Plans” on page 70.

The device also has an internal real-time-clock (RTC) battery.

The RTC battery powers the RTC memory that stores your

system configuration settings and the current time and date

information. It maintains this information for up to a month

while the device is turned off.

NOTE

Mobile Computing

Charging the battery

TECHNICAL NOTE: Depending on your system, the RTC

battery may only charge while the device is turned on.

Power management

Your device ships with the power management options

preset to a configuration that will provide the most stable

operating environment and optimum system performance for

both AC power and battery modes.

Changes to these settings may result in system

performance or stability issues. Users who are not

completely familiar with the power management

component of the system should use the preset

configuration. For assistance with setup changes,

contact Toshiba’s Customer Support Center.

Charging the battery

If the device is leaking or its case is cracked, put on

protective gloves to handle it.

Your device’s battery is not accessible to the user.

Your device contains a rechargeable battery that may need

to be charged prior to use.

To use external power or to charge the battery you must

attach the USB/AC adaptor. See “Connecting to a power

source” on page 36.

To charge the device plug it into a power source.

Battery life and charge time may vary depending on the

external conditions, or the applications and features

used.

Please handle your device carefully to avoid scratching or

damaging the surface.

NOTE

Mobile Computing

Charging the battery

Wall Outlet—The fastest way to charge your tablet is with

the included USB/AC adaptor plugged into a wall outlet.

Charging the RTC battery

Your device has an internal real-time clock (RTC) battery. The

RTC battery powers the System Time Clock and BIOS

memory used to store your device’s configuration settings.

When fully charged, it maintains this information for up to a

month when the device is powered off.

The RTC battery may have become completely discharged

while your device was shipped, resulting in a CMOS error

message during startup. The error message may vary by

device model.

Depending on your system, the RTC battery may only

charge while the device is turned on.

To recharge the RTC battery, plug the device into a live

electrical outlet via the USB/AC adaptor and leave the device

powered on for 24 hours.

It is seldom necessary to charge the RTC battery

because it charges while the device is on. If the RTC

battery is low, the real-time clock and calendar may

display the incorrect time and date or stop working.

The device can be used while the RTC battery is being

charged, although the charging status of the RTC battery

cannot be monitored.

Determining remaining battery power

Wait a few moments after turning on the device before

trying to monitor the remaining battery power. The device

needs this time to check the battery’s remaining capacity

and perform its calculations.

Touch the power icon in the notification area. (See “Finding

your way around the desktop” on page 77 for more

information on the notification area.) The window displays

the remaining battery power as a percentage.

NOTE

Mobile Computing

Charging the battery

With repeated discharges and recharges, the battery’s

capacity gradually decreases. A frequently used older

battery does not power the device for as long as a new

battery, even when fully charged.

TECHNICAL NOTE: The device drains the battery faster

at low temperatures. Check your remaining charge

frequently if you are working in temperatures below 50

degrees Fahrenheit.

The device calculates the remaining battery charge

based on your current rate of power use and other

factors such as the age of the battery.

What to do when the battery runs low

When the battery run low you can:

❖Plug the device into an external power source and

recharge the battery via the Micro USB port, using the

USB Power cable and USB/AC adaptor. See

“Connecting to a power source” on page 36

❖Save your work and turn off the device

If you do not manage to do either of these things before the

battery completely runs out of power, the device

automatically enters a power-saving state and turns itself off

so that when you turn on the power again after connecting

the USB/AC adaptor, you can continue where you left off.

Setting battery notifications

You can set two notifications. Each notification can be set to

alert you when a specified percentage of remaining battery

power has been reached. You can also set the device to

enter Sleep mode or to completely shut down when the

notification goes off.

To change the default notification settings:

1While on the desktop, touch the Battery ( ) icon in the

notification area.

Mobile Computing

Charging the battery

A window appears displaying the power level of the

battery.

(Sample Image) Power Options screen

2Touch More power options.

The Power Options window appears.

3Touch Change plan settings under the power plan to

be customized.

The Edit Plan Settings window appears.

4Touch Change advanced power settings.

The Advanced settings tab of the Power Options

window appears.

5Touch Battery to display the battery options.

(Sample Image) Advanced settings tab of Power Options screen

6Configure the alarm settings to suit your needs.

Mobile Computing

Charging the battery

Conserving battery power

How long a fully charged battery lasts when you are using

the device depends on a number of factors, such as:

❖How the device is configured

❖How much you use the internal storage drive or other

optional devices

❖Where you are working, since operating time decreases

at low temperatures

There are various ways in which you can conserve power

and extend the operating time of your battery:

❖Enable Sleep, which saves power when you turn off the

device and turn it back on again

❖Use the Windows® power-saving option plans

These power-saving options control the way in which the

device is configured. By using them, you can increase the

length of time you can use the device before you need to

recharge the battery.

Microsoft® has combined these options into preset Power

Plans. Using one of these power plans lets you choose

between maximum power savings and peak system

performance. You may also set individual power-saving

options to suit your own needs.

The following sections describe how to choose a Power Plan

and discuss each power-saving option.

Power Plans

You can choose a predefined Power Plan or select your own

combination of power options.

To do this:

1While on the desktop, touch the Battery ( ) icon in the

notification area.

Mobile Computing

Charging the battery

2Touch More power options.

The Power Options window appears.

(Sample Image) Power Options window

3Select an appropriate plan for your work environment or

create your own custom plan.

4Touch Create a power plan in the left pane to set up a

new plan.

To edit a plan or to edit advanced settings, continue to

the following steps.

5Touch Change plan settings to choose the plan you

want to edit.

This screen allows you to change basic settings.

6Touch Change advanced power settings to access

settings for battery notification levels, internal storage

drive power save time, etc.

You can touch the plus signs to expand each item and to

see what settings are available for each item.

7Touch OK to save the plan changes you have

performed.

NOTE

Mobile Computing

Changing the battery

The device’s battery is not accessible by the user.

When your battery has run out of power, plug in the USB/AC

adaptor.

If you find that a new battery is needed, contact the location

where you purchased the device for more information on

replacing the battery. Toshiba will not be responsible for any

product damage, data loss, service, or part replacement

made necessary by improper installation of a new battery.

If the device is leaking or its case is cracked, put on

protective gloves to handle it.

Taking care of your battery

The following sections offer tips on how to take care of your

battery and prolong its life.

Safety precautions

Always immediately turn the power off and disconnect the

power cable/cord plug from the plug socket and stop using

the device if you observe any of the following conditions:

❖Offensive or unusual odor

❖Excessive heat

❖Discoloration

❖Deformation, cracks, or leaks

❖Smoke

❖Other unusual events during use, such as abnormal

sound

Do not expose the device to fire. The batteries could

explode.

Do not turn on the device’s power again until an authorized

Toshiba service provider has checked it for safety.

Continued use could cause a fire or rupture possibly

resulting in serious injury or device failure including but not

limited to the loss of data.

NOTE

Mobile Computing

Disposing of your device

Maintaining your battery

Fully discharging a battery will allow better accuracy of the

battery meter.

To fully discharge your battery:

❖Periodically, disconnect the device from a power source

and operate it on battery power until the battery fully

discharges.

Disposing of your device

Never attempt to dispose of a device by burning or by

throwing it into a fire, and never allow exposure to a

heating apparatus (e.g., microwave oven). Heat can

cause a device to explode and/or release caustic liquid,

both which may possibly cause serious injury.

Discard this device in accordance with applicable laws and

regulations.

Disposal of this product may be regulated due to

environmental considerations. For disposal, reuse or

recycling information, please contact your local government.

For more information, see “Device Recycling Information” on

page 20, or for complete information about Toshiba's

recycling programs and initiatives, please visit

http://us.toshiba.com/recycle.

Traveling tips

The environmental precautions listed in “Selecting a place to

work” on page 31, also apply while traveling.

❖Never leave your device on a sunny ledge or in a place

where it could get wet or covered in dust.

❖Always travel with the device in a carrying case. Toshiba

offers a choice of carrying cases for the device. They all

provide plenty of extra space for manuals, power cords,

and compact discs. Contact your authorized Toshiba

representative for more information or visit Toshiba’s

Web site at accessories.toshiba.com.

Mobile Computing

Traveling tips

TECHNICAL NOTE: When traveling by air, you may be

required to pass your device through airport security

equipment. The X-ray equipment will not harm your

device.

Before using your device aboard an aircraft, make sure

the Wireless antenna is OFF (Airplane mode is ON) if your

device has wireless LAN capability.

To enable/disable the wireless antenna, use the Airplane

mode switch located under Networks, see “Setting up for

communications” on page 80.

NOTE

Chapter 4

Exploring Your

Device’s Features

In this chapter, you will explore some of the special features

of your device.

Exploring the Start screen

The Start screen is the launching pad for everything you can

do in the Windows® operating system, providing new and

easy ways to access everything from your favorite apps and

Web sites to your contacts and other important information.

When you swipe in from the right edge of the screen, a list of

Windows® charms will slide out from the right. These

Windows® charms perform various commands, including

basics tasks like turning off the power and advanced PC

settings.

You can go to the Start screen by touching the Start charm,

see “Charms” on page 76. You can also use the Windows

button ( ) on the LCD screen to go to the Start screen. For

detailed information, please refer to the Windows

® Help and

Support.

By or touching the Desktop tile from the Start screen, you

will find the Windows® settings and features you are most

familiar with.

Exploring Your Device’s Features

Exploring the Start screen

For detailed information on the new functionality, refer to the

Windows® Help and Support.

(Sample Image) Windows

Start screen

Charms

Use the Windows® charms to start apps, find documents,

set up system components, and perform most other

computing tasks.

By swiping in from the right edge of your screen, you will find

a list of charms: Search, Share, Start, Devices and

Settings.

Search—This charm allows you to search for most anything

you need to locate on your device. It can help you find apps,

documents, photos, and your favorite music.

Share—This charm allows you to share music and photos

with your favorite social Web sites.

Start—This charm allows you to view all of the available

apps downloaded to your system.

Devices—This charm allows you to manage your hardware

devices.

Settings—This charm allows you to manage your system

settings.

App tiles

Exploring Your Device’s Features

Exploring the desktop

Tiles

Tiles can be accessed and launched from the Start screen.

Typical Start screen tiles are the Desktop tile and Mail tile, as

well as tiles representing all other applications downloaded

to your system.

Exploring the desktop

You can use its features to start applications, find

documents, set up system components, and perform most

other computing tasks.

HINT: The illustrated examples in this guide may appear

slightly different from the screens displayed by your

system. The differences are not significant and do not

indicate any change in the functionality of your system.

Finding your way around the desktop

Your device’s desktop includes several standard features:

icons, taskbar, notification area, notifications, and

background pattern.

(Sample Image) Windows

Desktop screen

Tas kbar

Icons

Notification area

Notifications

Exploring Your Device’s Features

Exploring the desktop

Icons

An icon represents a folder, file, or program that can be

quickly activated by touching the icon.

You can create a new desktop icon for any folder, file, or

program by dragging the element’s icon from its location in a

window to the desktop area.

You may see various icons displayed on your system

desktop, for example:

Recycle Bin—Holds files you have deleted. You may be able

to retrieve these files until you empty the Recycle Bin.

❖TECHNICAL NOTE: If you delete a large number of

files or very large files from the internal storage drive,

there may be insufficient space available in the

Recycle Bin to hold these files. In this case,

Windows® will prompt you to either permanently

delete the file(s) or cancel the deletion.

❖If you delete a file (of any size) from an external

media or flash media, it does not go into the

Recycle Bin. The file is permanently deleted.

❖Permanently deleted files cannot be recovered from

the Recycle Bin.

For more information on the Recycle Bin, see

Windows® online Help.

Touch and hold an icon to display a popup description of

the file contents.

Your desktop may contain other icons depending on your

configuration. See Windows® online Help for more specific

information on each icon and how to use it.

Taskbar

Each time you open a program, a button associated with

that program appears on the taskbar. With some programs,

a button appears on the taskbar for each document or

window you open. You can use these buttons to quickly

switch between the programs or windows.

To make a program or window the currently active one,

touch the associated taskbar button.

NOTE

Exploring Your Device’s Features

Windows

Store

Notification area

The notification area displays icons of tasks or programs that

run continuously in the background and displays

notifications.

Typical tasks in the notification area are Current time, Power

usage mode, network connectivity status, and speaker

volume.

To activate a specific task, touch the appropriate notification

area icon.

Notifications

There are many types of notifications you can employ to help

you with the many tasks you perform every day.

User experience notifications can be set for toast, tile,

badge, and raw notifications.

Toast notifications—Designed for time-sensitive delivery

of personalized content, such as an instant message from a

friend.

Tile notifications—Used by applications that are not

currently running with an at-a-glance characteristic, giving

you a quick preview of the subject line of your latest email or

the current weather conditions.

Badge notifications—A specialized type of tile notification

(shown on the Start screen tile) using glyphs to indicate the

number of applications that have updates available or the

status of a running application.

Raw notifications—These run a background task on behalf

of an application while that application is not running in order

to make available the latest content, such as an online

newspaper.

Windows® Store

Although many applications will be pre-installed or built-in to

your device, you will also have the ability to download many

other applications with just a touch.

In the Windows® Store you can search for and browse

thousands of apps, all grouped into easy to find categories.

Exploring Your Device’s Features

Setting up for communications

To connect to the Internet you need:

❖A browser or communications program

❖An Internet Service Provider (ISP) or online service if you

plan to use the Internet

❖A way to connect to the ISP (for example

Wi-Fi®/broadband connection, etc.)

Connect to the Internet

Wireless connectivity and some features may require you

to purchase additional software, external

hardware or services. Availability of public wireless

LAN access points may be limited.

Follow the steps below to set up your Wireless connection.

1Swipe in from the right edge of the screen. When the

Windows® charms appear, touch the Settings ( )

charm.

2Touch the Wi-Fi ( ) icon.

The Networks screen appears.

3Select your network.

4Touch Connect.

5Enter the network security key (if applicable).

6Touch Next.

Your device should then be connected.

To enable/disable the wireless antenna, use the Airplane

mode switch located under Networks.

For help with common Wi-Fi

® networking problems, see

“Wireless networking problems” on page 100.

Connecting your device to a network

You can connect your device to a network to increase its

capabilities and functionality.

NOTE

Exploring Your Device’s Features

Exploring audio features

Accessing a network

For specific information about connecting to the network,

consult your network administrator. Many hotels, airports,

and offices offer Wi-Fi® access.

Exploring audio features

You can use your device to record sounds using the device’s

internal microphones (available on certain models) or an

optional external microphone. You can listen to sound files or

audio CDs using the built-in speakers, headphones, or

external speakers.

Recording sounds

You may record sounds using the device’s internal

microphones or by connecting an optional external

microphone.

Using a microphone

To locate your headphone/microphone jack, please refer

to your Quick Start document.

1If you want to use an external microphone, connect it to

the device.

2Swipe in from the right edge of the screen. When the

Windows® charms appear, touch the Search ( ) charm

and, in the Search field, type Sound Recorder.

(Sample Image) Sound Recorder screen

3Touch the Start Recording button.

4Speak normally into the microphone.

5When you have finished recording, touch the

Stop

Recording button.

The Save As dialog box appears.

6To save the file, touch the field to open the on-screen

keyboard. Then type a file name and touch Save.

NOTE

Start Recording/Stop Recording button

Exploring Your Device’s Features

Using the Web Camera

Using external speakers or headphones

To locate your headphone/microphone jack, please refer

to your Quick Start document.

Your device is equipped with a full stereo sound system with

internal speakers. Instead of using the internal speakers, you

can connect headphones or a pair of external stereo

speakers.

Before putting on headphones to listen, turn the volume

down. Do not set the volume too high when using

headphones. Continuous exposure to loud sound can

harm your hearing.

TECHNICAL NOTE: When using amplified speakers, use

speakers that require an external power source. Other

types of speakers will be inadequate to produce sound

from the device.

To play back sound files through external speakers or

headphones:

1Locate the headphone/microphone jack on the device.

2Using any necessary adapters, plug the cable from the

headphones or external speakers into the

headphone/microphone jack.

The headphone/microphone jack requires a 16-ohm

stereo mini connector.

To adjust the volume:

❖For external speakers, use the volume controls on each

speaker.

❖For headphones, use the device’s volume control.

Using the Web Camera

Your device comes with a built-in Web Camera. With this

Web Camera you can do the following:

❖Take pictures and record videos with your device

❖Chat with others and have them see you while using

instant messaging (IM) programs

NOTE

Exploring Your Device’s Features

Using a microSD™ Card

❖Have video conference calls

To email, instant message or video conference, you must

be connected to the Internet.

To access the Web Camera, on the Start screen touch the

Camera tile. The Web Camera indicator light glows when

the Web Camera is active.

When the Web camera is not active the indicator light is

off.

Using a microSD™ Card

The Memory card reader supports the use of a microSD™

Card. This medium can be used with a variety of digital

products: digital music players, cellular phones, PDAs,

digital cameras, digital video camcorders, etc.

Do not use the Copy Disk function for this type of media.

To copy data from one media to another, use the drag-

and-drop feature of the Windows

® operating system.

Inserting memory media

To locate your Memory card reader, please refer to your

Quick Start document.

The following instructions apply to all types of supported

media devices.

1Turn the media so that the contacts (metal areas) are

facing down, away from the display.

2Push the media into the microSD™ slot until it stops.

(Sample Illustration) Inserting memory media

NOTE

Exploring Your Device’s Features

Using a microSD™ Card

When inserting memory media, do not touch the metal

contacts. You could expose the storage area to static

electricity, which can destroy data.

Always remove memory media when not in use.

Removing memory media

1If you are not currently on the Desktop, choose the

Desktop tile on the Start screen, otherwise skip to step 2.

2Prepare the card for removal by touching the

Show

hidden icons button ( ), if necessary, in the

notification area and then selecting the

Safely Remove

Hardware and Eject Media icon.

3Touch the item you would like to eject.

If the system is unable to prepare the media for safe

removal, a message will tell you to try again later. If the

media can be removed now, the system displays

Safe

to Remove Hardware.

If the device has a spring-loaded adapter slot, see step

4; otherwise, skip to step 5.

4Gently press the card inward to release it.

The card pops out slightly.

5Grasp the card and pull it straight out.

(Sample Illustration) Removing memory media

Do not remove memory media while data is being written

or read. Even when the Windows

® message “copying...”

disappears, writing to the media might still be in progress

and your data could be destroyed. Wait for the indicator

light to go out.

NOTE

Chapter 5

Utilities

Your device includes several utilities designed to help you to

reconfigure your system to best meet your individual needs.

Together, these allow you to ascertain certain system details,

set additional options, or change default options. These

utilities are described in this chapter.

The utilities described in this chapter, and the icons

shown in the sample images are applicable only if the

related utility is available on your system.

❖Create Recovery Media

❖Service Station

❖TOSHIBA Application Installer

NOTE

Utilities

Create Recovery Media

The Create Recovery Media utility enables you to create

recovery media that can be used to return your system to its

out-of-box state, if necessary. For detailed information on

using the utility to create recovery media, see “Creating

recovery media” on page 42.

Service Station

The Service Station helps you keep your new device running

at its best by notifying you when updated software, firmware,

documentation or other information is available for your

device. The Service Station will alert you when updates are

available, and you can then choose to install the updates if

you wish.

Utilities

TOSHIBA Application Installer

The TOSHIBA Application Installer allows you to reinstall the

drivers and applications that were originally bundled with

your device.

You must have an Internet connection to reinstall

applications.

To reinstall drivers and applications:

1Swipe in from the right edge of the screen. When the

Windows® charms appear, touch the Search ( ) charm.

Then touch the Search field, and begin typing

Application Installer.

2Touch TOSHIBA Application Installer.

The TOSHIBA Application Installer window appears.

(Sample Image) TOSHIBA Application Installer selection screen

3Touch the item you want to install.

4Touch Install, then follow the on-screen prompts to

complete the installation process.

NOTE

Chapter 6

If Something Goes

Wrong

Some problems you may encounter when using your device

are relatively easy to identify and solve. Others may require

help from your network administrator or the manufacturer of

the software program.

This chapter aims to help you solve many problems by

yourself. It covers the problems you are most likely to

encounter.

If all else fails, contact Toshiba. You will find information on

Toshiba’s support services at the end of this chapter.

Problems that are easy to fix

Your program or application stops responding.

The operating system allows for the use of both

applications (“Apps” used with the Windows

® “Modern

UI”) and programs (used in the traditional Windows

desktop environment). For the purpose of simplifying the

information we will use the terms interchangeably in this

chapter.

If you are working in a program that suddenly freezes,

chances are the program has stopped responding. You can

exit the program without shutting down the operating system

or closing other programs.

NOTE

If Something Goes Wrong

Problems when you turn on the device

These problems may occur when you turn on the power.

The device will not start.

Make sure you attached the USB Power cable to the

USB/AC adaptor properly.

Press and hold the Power button for at least 5 seconds, and

then swipe down where indicated.

If you are using the USB/AC adaptor, check that the wall

outlet is working by plugging in another device, such as a

lamp.

The device displays the WARNING RESUME

FAILURE/Windows Error Recovery – Windows did not shut down

successfully message.

To continue, select Start Windows normally. This can

happen if the device was put into Sleep mode and the

battery has discharged. If you performed a shutdown before

this message was displayed, a program or driver may have

prevented Windows® from shutting down.

Data stored in the device’s memory has been lost. Data

stored in the device’s internal storage drive may not be

affected.

Always save your data even when you are using Sleep

mode. If your battery fully discharges, information that has

not been saved will be lost. Your device can be configured to

warn you when a battery is running low see “What to do

when the battery runs low” on page 68.

If you are running on battery power, it is recommended that

you do not leave the device in Sleep mode for long periods

of time.

To charge a battery, leave the device plugged into a live wall

outlet for several hours. For more information see “Charging

the battery” on page 66.

If Something Goes Wrong

The Windows

operating system is not working

The Windows® operating system is not

working

Once you are familiar with your device and used to the way

the operating system responds to your work routine, you can

easily detect if the operating system is not working correctly.

For example:

❖The operating system fails to start after the initial startup

appears.

❖The operating system takes a long time to start.

❖The operating system responds differently from the

normal routine.

❖The screen does not look right.

Unless a hardware device has failed, problems usually occur

when you change the system in some way such as installing

a new program or adding a device.

If you experience any of these problems, use the options in

the Startup menu to fix the problem.

Using Startup options to fix problems

If the operating system fails to start properly, you may need

to troubleshoot the Operating System and/or its settings.

There are several options to choose from depending on the

severity of the problem and your level of expertise with

computers.

If Windows® fails to start properly twice, the Windows

® Boot

menu will launch. To enter the Advanced Startup options

manually:

1Swipe in from the right edge of the screen.

2When the Windows® charms appear, touch the Settings

( ) charm.

3Touch Change PC Settings.

4Touch Update and recovery.

5Touch Recovery.

6Touch Restart Now under Advanced Startup.

The device restarts.

7Touch Troubleshoot from the menu.

If Something Goes Wrong

The Windows

operating system is not working

You now have several options:

Refresh your device

❖Your files and personalization settings won't change

❖Your device settings will be changed back to their

defaults

❖Your Apps from the Windows

® Store are retained

❖Apps you installed from discs or Web sites are removed

❖A list of removed apps is saved to your desktop

For more information, see “Recovering from a USB Recovery

PBR (Push Button Reset)” on page 50.

Reset your device

❖All of your personal files and apps are removed

❖Your device settings are changed back to their defaults

For more information, see “Recovering from a USB Recovery

PBR (Push Button Reset)” on page 50.

Advanced options

Choosing this option presents you with another set of

options:

System Restore

❖System Restore allows you to use a Restore point to

return the device to a state at which it was performing

properly. Restore points may be created:

❖When new hardware or software is installed

❖Manually by the user

System Image Recovery

Windows® will “Recover” the Operating system using a

specific image provided by the user.

Startup Repair

This feature automates the repair process. The Operating

System will automatically look for problems and repair them

if possible.

Command Prompt

The command prompt is a very powerful tool for advanced

users.

If Something Goes Wrong

The Windows

operating system is not working

Startup Settings

In previous Operating Systems the majority of the options

found on this menu were available by pressing the F8 key

during the Windows

® boot process:

❖Enable low resolution video mode

Restarts Windows® using your current video driver at low

resolution. This allows you to reset your display settings

in the event they have been improperly set.

❖Enable debugging mode

Starts Windows® in an advanced troubleshooting mode

❖Enable boot logging

Creates a file that lists all the drivers that are installed

during startup

❖Enable Safe Mode

Starts Windows® with a minimal set of drivers and

services. If the device starts and runs in Safe Mode, you

will know the Operating System is most likely working

properly and that you should look to third-party

applications or drivers for the source of your problem.

❖Disable driver signature enforcement

Allows drivers containing improper signatures to be

installed

❖Disable early-launch anti-malware protection

Allows drivers to initialize without being measured by the

Anti-malware driver

❖Disable automatic restart on system failure

Prevents Windows® from automatically restarting if an

error causes it to fail. Choose this option only if

Windows® is stuck in a loop where it fails, attempts to

restart, and fails again repeatedly.

Internet problems

My Internet connection is very slow.

Many factors contribute to the speed with which you can

surf the Internet. They include: network speed, network

conditions, time of day (when everyone else is surfing, your

access can be slow) and popularity of the sites you are trying

to access. If accessing a particular site is very slow, try later.

If Something Goes Wrong

Fixing a problem with Device Manager

My browser cannot find the URL address I typed in.

Make sure you separated the domain names of the address

with the forward slash (/). Check the spelling of each name

and the syntax of the address carefully. A single incorrect

letter or missed character will make it impossible for your

browser to locate the site.

My browser cannot find a site I bookmarked.

The World Wide Web is constantly changing. A site you

bookmarked yesterday may not be available today or its

server may be down for temporary repair. Try again later.

The Windows® operating system can help you

If the operating system has started properly but you still have

a problem using your device, the online Help can assist you

in troubleshooting the problem. To open online Help:

❖Swipe in from the right edge of the screen. When the

Windows® charms appear, touch the Search ( ) charm.

Then touch the Search field, and begin typing

Help and

Support.

When the “Windows Help and Support” screen appears, do

one or both of the following:

❖Touch the search field, type the topic you need help

with, and follow the on-screen instructions

❖Touch one of the options listed in the window and

follow the instructions

You can connect to Support Online by going to Toshiba

support at support.toshiba.com.

Fixing a problem with Device Manager

Device Manager provides a way to check and change the

configuration of a device.

Changing the default settings using Device Manager can

cause other conflicts that make one or more devices

unusable. Device Manager is a configuration tool for

advanced users who understand configuration

parameters and the ramifications of changing them.

If Something Goes Wrong

Power and the batteries

Checking device properties

Device Manager provides a way to view the properties of a

device. Properties include the name of the manufacturer, the

type of device, the drivers installed, and the system

resources assigned to the device.

To check a device’s properties:

1Swipe in from the right edge of the screen. When the

Windows® charms appear, touch the Search ( ) charm.

Then touch the Search field, and begin typing

Device

Manager.

2Touch Device Manager.

The Device Manager screen appears.

3In the list of device(s), touch the device type.

4To view the device(s) installed, touch the device.

The operating system displays the device Properties

dialog box, which provides an array of tabs. They may

include:

❖The General tab, which provides basic information

about the device.

❖The Resources tab, which lists resources assigned

to the device. This tab does not appear if the device

is not using resources.

❖The Driver tab, which displays the drivers being

used by the device. This tab also provides options

for updating the driver or rolling back the driver in

case the new version is causing a problem.

The tabs that appear in the dialog box vary from one

device to another.

For more information about Device Manager, refer to

Windows® online Help.

Power and the batteries

The device’s battery is not accessible by the user.

Your device receives its power through the USB Power cable

to the USB/AC adaptor or from the system batteries (one

main battery and a real-time clock (RTC) battery). Power

problems are interrelated. For example, a faulty USB Power

cable or USB/AC adaptor will neither power the device nor

recharge the batteries.

NOTE

If Something Goes Wrong

Display problems

Here are some typical problems and how to solve them:

The USB Power cable to the USB/AC adaptor work

correctly, but the battery will not charge.

The tablet’s battery does not charge while the device is

consuming full power. Try turning off the device.

The battery may be too hot or too cold to charge properly. If

you think this is the probable cause, let the battery reach

room temperature and try again.

If the battery has completely discharged, it will not begin

charging immediately. Leave the USB/AC adaptor and power

cord/cable connected, wait 20 minutes and see if the battery

is charging.

The battery appears not to power the device for as

long as it usually does.

If you frequently repeat shallow charge and discharge, the

battery meter may become inaccurate. Let the battery

discharge completely, then try charging it again.

Check the power options via your Power Plans (see “Power

Plans” on page 70). Have you added a device that takes its

power from the battery? Is your software using the internal

storage drive more? Is the display power set to turn off

automatically? Was the battery fully charged to begin with?

All these conditions affect how long the charge lasts.

After a period of time, the battery will lose its ability to

perform at maximum capacity and will need to be replaced.

This is normal for all batteries. Visit the Toshiba Web site at

accessories.toshiba.com. Refer to this site often to stay

current on the most recent software and hardware options

for your device, and for other product information.

For more information on maintaining battery power, see

“Changing the battery” on page 72.

Display problems

Here are some typical display problems and their solutions:

The screen is blank.

Display Auto Off may have gone into effect. Touch the screen

to activate it.

❖If you are using the built-in screen, make sure the display

priority is not set for an external monitor. To do this,

swipe in from the right, and when the charms appear,

touch Devices ( ). Touch Project ( ), and then touch

Second screen.

If Something Goes Wrong

Display problems

If you are using an external monitor:

❖Check that the monitor is turned on.

❖Check that the monitor’s Power cable is firmly plugged

into a working power outlet.

❖Check that the cable connecting the external monitor to

the device is firmly attached.

❖Try adjusting the contrast and brightness controls on the

external monitor.

❖Check the display priority as described above.

The screen does not look correct.

Choose a theme for your desktop background, under

Change the visuals and sounds on your device, in the

Themes panel. You can also change the setting for

individual components separately by selecting an item from

just below the Themes panel (Desktop Background,

Color, Sounds, and Screen Saver).

For more information, see the Windows

® online Help.

A message displays saying that there is a problem

with your display settings and that the adapter

type is incorrect or the current settings do not

work with your hardware.

Reduce the size of the color palette to one that is supported

by the device’s internal display.

To change the display properties:

1Touch & hold in a blank area of the Windows

® desktop.

2Touch Personalize, and then Display.

3Use the menu on the right hand side of the page to:

❖Adjust resolution

❖Adjust brightness

❖Calibrate color

❖Change display settings

❖Project to a second screen

❖Adjust ClearType text

4Touch OK.

If Something Goes Wrong

Disk or storage drive problems

The display mode is set to Simultaneous and the

external display device does not work.

Make sure the external monitor is capable of displaying at

resolutions of 1280 x 800 or higher. Devices that do not

support this resolution will only work in Internal/External

mode, and not simultaneous mode.

Small bright dots appear on your TFT display when

you turn on your device.

Small bright dots may appear on your screen display when

you turn on your device. Your display contains an extremely

large number of thin-film transistors (TFT) and is

manufactured using high-precision technology. Any small

bright dots that may appear on your display are an intrinsic

characteristic of the TFT manufacturing technology. Over a

period of time, and depending on the usage of the device,

the brightness of the screen will deteriorate. This is also an

intrinsic characteristic of the screen technology. When the

device is operated on battery power, the screen will dim and

you may not be able to increase the brightness of the screen

while on battery power.

Disk or storage drive problems

Problems with the storage drive or with external media

usually show up as an inability to access the drive or as

sector errors. Sometimes a drive problem may cause one or

more files to appear to have garbage in them.

Error-checking

Run Error-checking, which analyzes the directories and files

on the storage drive and repairs any damage it finds.

To run Error-checking:

1Swipe in from the right edge of the screen. When the

Windows® charms appear, touch the Search ( ) charm.

Then touch the Search field, and begin typing

computer.

2Touch This PC in the list that appears.

If Something Goes Wrong

Disk or storage drive problems

3Touch and hold the drive you wish to check.

(Sample Image) Selecting the drive

4In the pop-up menu, touch Properties.

The drive’s Properties box appears.

5Touch the Tools tab.

6Touch the Check button.

The Error Checking box appears.

The system will alert you if you need to scan the drive.

7Even if you do not need to scan the drive for errors you

can scan by touching Scan drive.

Error-checking tests and repairs the storage drive.

Your hard disk seems very slow.

If you have been using your device for a long time, your files

may have become fragmented. Run Disk Defragmenter.

To do this:

1Swipe in from the right edge of the screen. When the

Windows® charms appear, touch the Search ( ) charm,

then type Defragment in the Search field.

2Touch Defragment and Optimize Drives.

3From the Optimize Drives menu touch the drive you wish

to defragment.

4Touch the Optimize button.

The system will display the status as it optimizes and

defragments the drive.

If Something Goes Wrong

Sound system problems

Your data files are damaged or corrupted.

Refer to your software documentation for file recovery

procedures. Many software packages automatically create

backup files.

You may also be able to recover lost data using utility

software. Consult your network administrator.

Some programs run correctly but others do not.

This is probably a configuration problem. If a program does

not run properly, refer to its documentation and check that

the hardware configuration meets its needs.

Sound system problems

No sound is coming from the device’s speakers.

Adjust the volume control.

Check that the volume control on the device is turned up.

If you are using external headphones or speakers, check that

they are securely connected to your device.

The device emits a loud, high-pitched noise.

This is feedback between the microphone and the speakers.

It occurs in any sound system when input from a microphone

is fed to the speakers and the speaker volume is too loud.

Adjust the volume control.

Printer problems

This section lists some of the most common printer

problems.

The printer will not print.

Check that the printer is connected to a working power

outlet, turned on and ready (on line).

Check that the printer has plenty of paper. Some printers will

not start printing when there are just two or three sheets of

paper left in the tray.

Make sure the printer cable is firmly attached to the device

and the printer.

Run the printer’s self-test to check for any problem with the

printer itself.

Make sure you installed the proper printer drivers as shown

in the instructions that came with the printer.

100

If Something Goes Wrong

Wireless networking problems

You may have connected the printer while the device is on.

Disable Sleep mode, turn off the device, and turn off the

printer. Turn the printer back on, make sure it is online, and

then turn the device back on.

Try printing another file. For example, you could create and

attempt to print a short test file using Notepad. If a Notepad

file prints correctly, the problem may be in your original file.

If you cannot resolve the problem, contact the printer’s

manufacturer.

The printer will not print what you see on the

screen.

Many programs display information on the screen differently

from the way they print it. See if your program has a print

preview mode. This mode lets you see your work exactly as

it will print. Contact the software manufacturer for more

information.

Wireless networking problems

This section provides general troubleshooting tips for

networking problems, specifically wireless (Wi-Fi

®)

networking.

The terms and concepts used assume a basic

understanding of networks, and may be for more

advanced users. If you need assistance or if you are not

familiar with the terminology, please see Windows

® Help

and Support or contact your computer technician.

❖If your device is equipped with an internal Wi-Fi

adapter, verify that Airplane mode is OFF, see “Setting

up for communications” on page 80.

❖Verify that your device can detect access points or

routers. If it can detect a Wi-Fi® access point or router

then it may be a configuration issue.

❖Verify that signal strength is good using the utility

provided with the Wi-Fi® adapter.

❖If another device is on the same network, verify that it

has network access, and can connect to the Internet. If,

for example, the other device cannot browse to a public

Web site, the ISP’s (Internet Service Provider) service

may be disrupted.

NOTE

101

If Something Goes Wrong

Wireless networking problems

❖Verify that the Service Set Identifier (SSID), or network

name, is correct - i.e., that it matches the SSID assigned

to the access point you are attempting to connect

through. SSIDs are case-sensitive.

❖Check the Windows® Control Panel's Device Manager to

verify that the Wi-Fi® adapter is recognized by the

Windows® operating system, and that the driver is

loaded. To access the Device Manager, swipe in from the

right edge of the screen. When the Windows

® charms

appear touch the Search ( ) charm, and then type

Control Panel. Touch Control Panel, and then select

System and Security, and then System. Launch the

Device Manager and carefully note any error messages -

these will be very helpful if you should confer with a

support technician at a later time.

To enable/disable the wireless antenna, use the Airplane

mode switch located under Networks, see “Setting up for

communications” on page 80.

❖Use IPCONFIG to verify that the device has a useful IP

address - one other than the private address of

169.254.xxx.xxx assigned by Windows

®.

1Swipe in from the right edge of the screen. When the

Windows® charms appear, touch the Search ( )

charm. Then touch the Search field, and begin

typing Cmd.

2Touch Command Prompt.

3Enter IPCONFIG/ALL, and then press ENTER.

The IP address for each active network adapter will be

displayed.

❖If you have enabled any security provisions (closed

system, MAC address filtering, Wired Equivalent Privacy

[WEP], etc.), check the access point vendor's Web site

for recent firmware upgrades. Problems with WEP keys,

in particular, are frequently addressed in new firmware

releases.

NOTE

102

If Something Goes Wrong

Develop good computing habits

Save your work frequently.

You can never predict when your device will lock, forcing you

to close a program and lose unsaved changes. Many

software programs build in an automatic backup, but you

should not rely solely on this feature. Save your work! See

“Computing tips” on page 59 for instructions.

On a regular basis, back up the information stored

on your internal storage drive.

Use Windows® to back up files, or the entire device, to an

external hard disk. Here are some ways you can do this:

❖Use the Windows® operating system to back up files or

your entire device to an external hard disk.

❖Copy files to a rewritable external storage device.

❖Connect your device to the office network and copy files

to your network partition.

Some people use a combination of these methods, backing

up all files weekly and copying critical files to external media

on a daily basis.

If you have installed your own programs, you should back up

these programs as well as your data files. If something goes

wrong that requires you to reformat your internal storage

drive and start again, reloading all your programs and data

files from a backup source will save time.

Read the documentation.

It is very difficult to provide a fail-safe set of steps you can

follow every time you experience a problem with the device.

Your ability to solve problems will improve as you learn about

how the device and its software work together.

Get familiar with all of the documentation provided with your

device, as well as the information that may come with the

programs and devices you purchase.

Your local computer store or book store sells a variety of

self-help books you can use to supplement the information

in the manuals.

103

If Something Goes Wrong

Develop good computing habits

Data and system configuration backup in the

Windows® operating system

The Windows® operating system offers some easy-to-use

features for backing up your Windows

® settings and your

data - documents and other important files. Take advantage

of these features to protect yourself from much more difficult

and time-consuming restoration procedures, and to

safeguard your valuable data from loss.

Saving system configuration with restore

points

The System Restore feature of the Windows

® operating

system quickly creates restore points - ‘snapshots’ of your

Windows® operating system configuration - and saves them

for later recall. If you experience problems after installing

some new hardware or software, you can easily select a

previously established Control Point to ‘turn back the clock,’

restoring the Windows® operating system to the state it was

in just prior to the installation. This is much easier and more

effective than uninstalling the hardware or software, which

often leaves behind unwanted files and settings. It is also

easy to undo a restore point selection, if you change your

mind.

Follow these steps to create a restore point using the

System Restore utility:

1Swipe in from the right edge of the screen. When the

Windows® charms appear, touch the Search ( ) charm.

Then touch the Search field, and type Control. Touch

Control Panel in the list that appears.

2Touch System and Security, and then System.

3In the left pane, touch System Protection.

The System Protection tab of the System Properties

window appears.

4Touch Configure.

5Under Restore settings select Turn on System

Protection.

6Touch OK.

7Touch Create.

104

If Something Goes Wrong

Develop good computing habits

8Touch the input field, and enter a name that is

descriptive enough to be easily understood in the future,

such as “Before installing Brand X Accounting app.”

Then touch Create.

The Windows® operating system creates the restore

point, automatically stamps it with the current date and

time, and displays a message that the restore point was

successfully created.

9Touch Close.

Then, at a later time, you can re-establish your Windows

configuration using the saved restore point. To do this:

1Swipe in from the right edge of the screen. When the

Windows® charms appear, touch the Search ( ) charm.

Then touch the Search field, and type Control. Touch

Control Panel in the list that appears.

2Touch System and Security, and then System.

3In the left pane, touch System Protection.

The System Protection tab of the System Properties

window appears.

4Touch System Restore...

5Touch Next.

6Touch the Restore point you want to use, and then touch

Next.

The time stamp and description of each Restore point is

displayed.

At this point you can touch “Scan for affected programs”

to determine what the impact of using the chosen

Restore Point will be.

7Verify that the Restore point you chose is the correct

one. If it is not, touch Back to return to the previous

step.

8Close all programs and save all open files.

9Touch Finish, and then Yes to begin the system restore.

Your Windows® operating system configuration will now

be restored to the state it was in when the chosen

restore point was created, and then the device will be

automatically restarted.

NOTE

105

If Something Goes Wrong

Develop good computing habits

Backing up your data or your entire device

with the Windows® operating system

The most valuable component of your device system is the

data you create and store on its internal storage drive. Since

problems with either hardware or software can make the

data inaccessible or even destroy it, the next most valuable

component of your device system may be a recent backup

of your data.

Fortunately, the Windows

® operating system offers a

convenient way to back up your device or just your

important files to or hard drives. An external hard drive is

recommended in case the internal storage drive fails. No

additional software is required.

Follow these steps to back up your device or files to external

media, or a storage drive:

You cannot back up the device while running on battery

power. Connect the USB/AC adaptor before continuing.

1Swipe in from the right edge of the screen. When the

Windows® charms appear, touch the Search ( ) charm.

Then touch the Search field, and type Control. Touch

Control Panel in the list that appears.

2Touch Save backup copies of your files with File

History under the System and Security heading.

Follow the on-screen instructions to back up your files.

For additional Help, launch the Windows

® Help and Support

screen, and search for “back up files,” see “The Windows®

operating system can help you” on page 93.

General tips for installing hardware and

software

Here are a few tips to help ensure safe and easy installation

of new hardware (printers, pointing devices, external hard

drives, scanners, etc.) and software (applications like

Microsoft® Office and Adobe

® Photoshop®, or utility software

such as special toolbars for your web browser).

❖Create a restore point (refer to “Saving system

configuration with restore points” on page 103). Before

installing anything, use the System Restore utility to set

a restore point (see the section titled restore points). If

anything goes wrong, you will then be able to easily

NOTE

Termékspecifikációk

Márka:	Toshiba
Kategória:	tabletta
Modell:	Encore WT8-A64

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