Használati útmutató Lenovo ThinkSystem SN550
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Oldal 1/140
ThinkSystem SN550 Compute Node
Maintenance Manual
Machine Type: 7X16
Note
Before using this information and the product it supports, be sure to read and understand the safety
information and the safety instructions, which are available at:
http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html
In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server,
which can be found at:
http://datacentersupport.lenovo.com/warrantylookup
First Edition (August 2017)
© Copyright Lenovo 2017.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
GS-35F-05925
Contents
Safety . . . . . . . . . . . . . . . . . . iii
Safety inspection checklist . . . . . . . . . . . iv
Chapter 1. Introduction . . . . . . . . . 1
Specifications . . . . . . . . . . . . . . . . 2
Firmware updates . . . . . . . . . . . . . . . 4
Configuring the LAN over USB interface
manually. . . . . . . . . . . . . . . . . 7
Installing the LAN over USB Windows device
driver . . . . . . . . . . . . . . . . . . 7
Tech Tips . . . . . . . . . . . . . . . . . . 8
Security advisories . . . . . . . . . . . . . . 8
Power on the compute node . . . . . . . . . . . 8
Power off the compute node. . . . . . . . . . 10
Chapter 2. Compute node
components . . . . . . . . . . . . . . 11
Power, controls, and indicators. . . . . . . . . 11
Compute node controls, connectors, and
LEDs . . . . . . . . . . . . . . . . . 11
System-board layout . . . . . . . . . . . 13
KVM cable . . . . . . . . . . . . . . . 16
Parts list . . . . . . . . . . . . . . . . 17
Chapter 3. Hardware replacement
procedures . . . . . . . . . . . . . . . 21
Installation Guidelines . . . . . . . . . . . . 21
System reliability guidelines . . . . . . . . 22
Working inside the server with the power on . . 22
Handling static-sensitive devices . . . . . . 23
Returning a device or component . . . . . . 23
Updating the compute node configuration . . 23
Compute node replacement . . . . . . . . . . 24
Remove the compute node from the
chassis . . . . . . . . . . . . . . . . 24
Install the compute node in the chassis . . . . 25
2.5-inch hot-swap drive replacement . . . . . . 26
Remove a 2.5-inch hot-swap drive . . . . . 26
Install a 2.5-inch hot-swap drive . . . . . . 27
2.5-inch drive backplane replacement . . . . . . 28
Remove the 2.5-inch drive backplane . . . . 28
Install a 2.5-inch drive backplane . . . . . . 29
Air baffle replacement . . . . . . . . . . . . 30
Remove the air baffle . . . . . . . . . . . 31
Install the air baffle . . . . . . . . . . . . 32
Adapter-retention assembly replacement . . . . . 32
Remove the adapter-retention assembly . . . 32
Install the adapter-retention assembly . . . . 34
Bezel replacement. . . . . . . . . . . . . . 35
Remove the bezel . . . . . . . . . . . . 35
Install the bezel . . . . . . . . . . . . . 36
Chassis bulkhead replacement . . . . . . . . . 37
Remove the bulkhead . . . . . . . . . . 37
Install the bulkhead . . . . . . . . . . . 39
CMOS battery - CR2032 replacement . . . . . . 40
Remove the CMOS battery - CR2032 . . . . 40
Install the CMOS battery - CR2032 . . . . . 41
Compute node cover replacement . . . . . . . 42
Remove the compute node cover . . . . . . 42
Install the compute node cover . . . . . . . 43
DIMM replacement . . . . . . . . . . . . . 44
Remove a DIMM. . . . . . . . . . . . . 44
Install a DIMM . . . . . . . . . . . . . 47
Fabric connector replacement . . . . . . . . . 49
Remove a fabric connector . . . . . . . . 49
Install a fabric connector . . . . . . . . . 50
Flash power module replacement . . . . . . . . 51
Remove the flash power module . . . . . . 51
Install the flash power module . . . . . . . 52
Front handle replacement . . . . . . . . . . . 53
Remove the front handle . . . . . . . . . 53
Install the front handle . . . . . . . . . . 54
ID label plate replacement . . . . . . . . . . . 55
Remove the ID label plate . . . . . . . . . 55
Install the ID label plate . . . . . . . . . . 56
I/O expansion adapter replacement . . . . . . . 57
Remove an I/O expansion adapter. . . . . . 57
Install an I/O expansion adapter. . . . . . . 58
M.2 backplane replacement . . . . . . . . . . 60
Remove the M.2 backplane . . . . . . . . 60
Install the M.2 backplane . . . . . . . . . 61
M.2 drive replacement . . . . . . . . . . . . 62
Remove an M.2 drive . . . . . . . . . . . 62
Adjust the position of the retainer on the M.2
backplane . . . . . . . . . . . . . . . 63
Install an M.2 drive . . . . . . . . . . . . 64
Processor and heat sink replacement . . . . . . 66
Remove a processor and heat sink . . . . . 66
Install a processor and heat sink . . . . . . 70
RFID tag replacement . . . . . . . . . . . . 75
Remove the RFID tag . . . . . . . . . . . 75
Install the RFID tag . . . . . . . . . . . . 76
RAID adapter replacement . . . . . . . . . . 78
Remove a RAID adapter. . . . . . . . . . 78
© Copyright Lenovo 2017 i
Install a RAID adapter. . . . . . . . . . . 79
Storage cage replacement . . . . . . . . . . 81
Remove the storage cage . . . . . . . . . 81
Install the storage cage . . . . . . . . . . 82
System-board assembly replacement . . . . . . 82
Remove and replace the system-board
assembly . . . . . . . . . . . . . . . 82
Update the Universal Unique Identifier
(UUID). . . . . . . . . . . . . . . . . 86
Update the DMI/SMBIOS data . . . . . . . 88
Enable TPM/TCM . . . . . . . . . . . . 89
Enable UEFI Secure Boot . . . . . . . . . 91
Trusted Cryptographic Module (TCM)
replacement . . . . . . . . . . . . . . . . 92
Remove the Trusted Cryptographic Module
(TCM) . . . . . . . . . . . . . . . . . 92
Install the Trusted Cryptographic Module
(TCM) . . . . . . . . . . . . . . . . . 93
Chapter 4. Problem determination . . 95
Event logs . . . . . . . . . . . . . . . . . 95
Light path diagnostics . . . . . . . . . . . . 97
Viewing the light path diagnostics LEDs . . . 97
Light path diagnostics LEDs . . . . . . . . 99
System-board LEDs . . . . . . . . . . . 99
General problem determination procedures . . . . 100
Troubleshooting by symptom . . . . . . . . . 101
Hard disk drive problems . . . . . . . . . 101
Intermittent problems . . . . . . . . . . . 102
Memory problems . . . . . . . . . . . . 103
Network problems . . . . . . . . . . . . 103
Observable problems . . . . . . . . . . . 110
Optional-device problems . . . . . . . . . 111
Performance problems . . . . . . . . . . 113
Power on and power off problems . . . . . . 113
Software problems. . . . . . . . . . . . 114
Appendix A. Getting help and
technical assistance . . . . . . . . . . 117
Before you call . . . . . . . . . . . . . . . 117
Collecting service data . . . . . . . . . . . . 118
Contacting Support . . . . . . . . . . . . . 119
Appendix B. Notices. . . . . . . . . . 121
Trademarks . . . . . . . . . . . . . . . . 122
Important notes . . . . . . . . . . . . . . . 122
Particulate contamination . . . . . . . . . . . 122
Telecommunication regulatory statement . . . . . 123
Electronic emission notices . . . . . . . . . . 123
Taiwan BSMI RoHS declaration . . . . . . . 124
Taiwan import and export contact information . . . 124
Index . . . . . . . . . . . . . . . . . . 127
ii ThinkSystem SN550 Compute Node Maintenance Manual
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright Lenovo 2017 iii
Chapter 1. Introduction
Each ThinkSystem SN550 compute node supports up to two 2.5-inch hot-swap Serial Attached SCSI (SAS),
Serial ATA (SATA) or Non-Volatile Memory express (NVMe) hard disk drives.
When you receive your Lenovo ThinkSystem SN550 Type 7X16 compute node, refer to the Setup Guide to
set up the compute node, install optional devices, and perform the initial configuration of the compute node.
Meanwhile, the Maintenance Manual contains information to help you solve problems that might occur in
your Lenovo ThinkSystem SN550 Type 7X16 compute node. It describes the diagnostic tools that come with
the compute node, error codes and suggested actions, and instructions for replacing failing components.
The compute node comes with a limited warranty. For details about the warranty, see:
https://datacentersupport.lenovo.com/us/en/documents/ht100742
For details about your specific warranty, see:
http://datacentersupport.lenovo.com/warrantylookup
Notes:
1. The first generation Chassis Management Module (CMM1; 68Y7030) is not supported by the
ThinkSystem SN550 compute node.
2. The second generation Chassis Management Module (CMM2; 00FJ669) must be at firmware level 1.6.1
or above to support the ThinkSystem SN550 compute node. This applies to both CMMs that are
installed in the chassis.
3. The illustrations in this document might differ slightly from your model.
Identifying your compute node
When you contact Lenovo for help, the machine type, model, and serial number information helps support
technicians to identify your compute node and provide faster service.
Record information about the compute node in the following table.
Table 1. Record of the system information
Product name Machine Type (s) Model number Serial number
Lenovo ThinkSystem
SN550 Type 7X16
7X16
The model number and serial number are on the ID label on the front of the compute node and the chassis,
as shown in the following illustration.
Note: The illustrations in this document might differ slightly from your hardware.
© Copyright Lenovo 2017 1
Figure 1. ID label on the front of the node
Table 2. ID label on the front of the node
1 ID label
Customer information tabs
The customer information tabs contain system-related information such as firmware level, administrator
accounts and so forth.
Figure 2. Location of customer information tabs
Specifications
The following information is a summary of the features and specifications of the compute node. Depending
on the model, some features might not be available, or some specifications might not apply.
2ThinkSystem SN550 Compute Node Maintenance Manual
Table 3. Specifications
Specification Description
Size • Height: 55.5 mm (2.2 in)
• Depth: 492.7 mm (19.4 in)
• Width: 215.5 mm (8.5 in)
Weight Approximately 4.7 kg (10.4 lb) to 7.0 kg (15.5 lb), depending on your configuration.
Processor (depending on the
model)
Processor: Up to two multi-core Intel Xeon processors.
Note: Use the Setup utility to determine the type and speed of the processors in the
compute node.
For a list of supported processors, see: http://www.lenovo.com/serverproven/
Memory • 24 dual inline memory module (DIMM) connectors
• Type: Low-profile (LP) double-data rate (DDR4) DRAM
• Supports 8 GB, 16 GB, 32 GB and 64 GB DIMMs with up to 1.5 TB of total
memory on the system board.
Note: Future support is planned for the 128GB 3DS RDIMM. The total memory on
the system board may reach up to 3TB.
• Support for RDIMMs and LRDIMMs (combining is not supported)
2.5-inch drive/backplane • Supports up to two small form factor (SFF) drive bays. Drive bay can be either
SATA only, SAS/SATA, or NVMe/SATA, depending on the model.
• Supported 2.5-inch drives:
– Serial Attached SCSI (SAS)/Serial Advanced Technology Attachment (SATA)
hot-swap hard disk drives/solid-state drives
– Non-Volatile Memory Express (NVMe) solid-state drives
M.2 drive/backplane ThinkSystem M.2 with Mirroring Enablement Kit contains dual M.2 backplane
supports up to two identical M.2 drives.
Supports 3 different physical sizes of M.2 drives:
• 42 mm (2242)
• 60 mm (2260)
• 80 mm (2280)
RAID adapter • RAID 530-4i adapter
• RAID 930-4i-2GB adapter
Integrated functions • One baseboard management controller (BMC) with integrated VGA controller
(XClarity Controller or XCC)
• Light path diagnostics
• Automatic server restart (ASR)
• Additional RAID levels supported when an optional RAID controller is installed
• One external USB 3.0 port
• Serial over LAN (SOL)
• Wake on LAN (WOL) when an optional I/O adapter with WOL capability is installed.
Predictive failure analysis
(PFA) alerts
• Processors
• Memory
• Drives
Chapter 1 Introduction.3
Important terminology
• In-band update. The installation or update is performed using a tool or application within an operating
system that is executing on the server’s core CPU.
• Out-of-band update. The installation or update is performed by the Lenovo XClarity Controller collecting
the update and then directing the update to the target subsystem or device. Out-of-band updates have no
dependency on an operating system executing on the core CPU. However, most out-of-band operations
do require the server to be in the S0 (Working) power state.
• On-Target update. The installation or update is initiated from an Operating System executing on the
server’s operating system.
• Off-Target update. The installation or update is initiated from a computing device interacting directly with
the server’s Lenovo XClarity Controller.
• UpdateXpress System Packs (UXSPs). UXSPs are bundled updates designed and tested to provide the
interdependent level of functionality, performance, and compatibility. UXSPs are server machine-type
specific and are built (with firmware and device driver updates) to support specific Windows Server, Red
Hat Enterprise Linux (RHEL) and SUSE Linux Enterprise Server (SLES) operating system distributions.
Machine-type-specific firmware-only UXSPs are also available.
See the following table to determine the best Lenovo tool to use for installing and setting up the firmware:
Tool
In-band
update
Out-of-
band
update
On-
target
update
Off-
target
update
Graphical
user
interface
Command-
line interface
Supports
UXSPs
Lenovo XClarity
Provisioning
Manager
Limited to core system
firmware only.
√ √ √ √
Lenovo XClarity
Controller
Supports core system
firmware and most
advanced I/O option
firmware updates
√ √ √ √
Lenovo XClarity
Essentials OneCLI
Supports all core
system firmware, I/O
firmware, and installed
operating system
driver updates
√ √ √ √
Chapter 1 Introduction.5
Step 3. When you are prompted Can Windows connect to Windows Update to search for software?, select No,
not this time. Click Next to continue.
Step 4. When you are prompted What do you want the wizard to do?, select Install from a list or specific
location (Advanced). Click Next to continue.
Step 5. When you are prompted Please choose your search and installation options, select Don't search. I
will choose the driver to install. Click Next to continue.
Step 6. When you are prompted Select a hardware type, and then click Next, select Network adapters.
Click Next to continue.
Step 7. When you are prompted with the statement Completing the Found New Hardware Wizard, click Finish.
A new local area connection appears. If the message This connection has limited or no
connectivity is displayed, ignore this message.
Step 8. Return to the Device Manager. Lenovo USB Remote NDIS Network Device appears under
Network Adapters.
Step 9. Use the Lenovo XClarity Controller interface to view or set the IP address for the LAN adapter.
Additional information about using the Lenovo XClarity Controller to configure LAN over USB is
available at:
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/NN1ia_c_
configuringUSB.html
Tech Tips
Lenovo continually updates the support website with the latest tips and techniques that you can use to solve
issues that you might have with your compute node. These Tech Tips (also called retain tips or service
bulletins) provide procedures to work around issues related to the operation of your compute node.
To find the Tech Tips available for your compute node:
1. Go to http://datacentersupport.lenovo.com and navigate to the support page for your compute node.
2. Click How-tos & Solutions.
Expand Symptom to choose a category for the type is problem that you are having.
Security advisories
Lenovo is committed to developing products and services that adhere to the highest security standards in
order to protect our customers and their data. When potential vulnerabilities are reported, it is the
responsibility of the Lenovo Product Security Incident Response Team (PSIRT) to investigate and provide
information to our customers so they may put mitigation plans in place as we work toward providing
solutions.
The list of current advisories is available at the following site:
https://datacentersupport.lenovo.com/us/en/product_security/home
Power on the compute node
Use this information for details about power on the compute node.
After you connect the compute node to power through the Lenovo Flex System chassis, the compute node
can be started in any of the following ways.
8ThinkSystem SN550 Compute Node Maintenance Manual
Termékspecifikációk
| Márka: | Lenovo |
| Kategória: | szerver |
| Modell: | ThinkSystem SN550 |
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