Használati útmutató HP ENVY 6032e +

HP nyomtató ENVY 6032e +

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HP ENVY 6000 All-in-One seriese
User Guide
HP company notices
THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE.
ALL RIGHTS RESERVED. REPRODUCTION, ADAPTATION, OR TRANSLATION OF THIS MATERIAL IS PROHIBITED WITHOUT PRIOR WRITTEN PERMISSION OF
HP, EXCEPT AS ALLOWED UNDER THE COPYRIGHT LAWS. THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH IN THE EXPRESS
WARRANTY STATEMENTS ACCOMPANYING SUCH PRODUCTS AND SERVICES. NOTHING HEREIN SHOULD BE CONSTRUED AS CONSTITUTING AN ADDITIONAL
WARRANTY. HP SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN.
© Copyright 2021 HP Development Company, L.P.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Mac, OS X, macOS, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency.
Android and Chromebook are trademarks of Google LLC.
Amazon and Kindle are trademarks of Amazon.com, Inc. or its ailiates.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Safety information
Always follow basic safety precautions when using this product to reduce risk of injury from re or electric shock.
- Read and understand all instructions in the documentation that comes with the printer.
- Observe all warnings and instructions marked on the product.
- Unplug this product from wall outlets before cleaning.
- Do not install or use this product near water, or when you are wet.
- Install the product securely on a stable surface.
- Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.
- If the product does not operate normally, see Solve a problem on page 80.
- There are no user-serviceable parts inside. Refer servicing to service personnel.qualied
Table of contents
1 Printer parts ................................................................................................................................................. 1
Printer overview ..................................................................................................................................................... 2
Buttons ................................................................................................................................................................... 4
Print reports from control panel ........................................................................................................................... 7
Edge lighting and status lights .............................................................................................................................. 8
Quiet Mode ........................................................................................................................................................... 13
Auto-O ............................................................................................................................................................... 14
Sleep mode .......................................................................................................................................................... 15
Adjust printer lights or volume ............................................................................................................................ 16
2 Load media and paper basics ........................................................................................................................ 17
Load media .......................................................................................................................................................... 18
Load original ........................................................................................................................................................ 21
Change the default paper size detected by the printer ...................................................................................... 22
Paper basics ......................................................................................................................................................... 23
3 Connect your printer .................................................................................................................................... 24
Requirements for HP+ printers ........................................................................................................................... 25
Connect using the HP Smart app ......................................................................................................................... 26
Connect to a wireless network with a router ...................................................................................................... 27
Connect wirelessly without a router .................................................................................................................... 30
Change the connection type ................................................................................................................................ 34
Wireless settings ................................................................................................................................................. 35
Advanced printer management tools (for wireless printers) ............................................................................. 36
Tips for setting up and using a wireless printer .................................................................................................. 37
4 Printer management tools ........................................................................................................................... 38
Use the HP Smart app to print, copy, scan, and troubleshoot ............................................................................ 39
Open the HP printer software (Windows) ............................................................................................................ 40
Toolbox (Windows) .............................................................................................................................................. 41
Embedded web server ......................................................................................................................................... 42
ENWW iii
Update the printer ............................................................................................................................................... 44
5 Print ........................................................................................................................................................... 45
Print using the HP Smart app .............................................................................................................................. 46
Print from mobile devices .................................................................................................................................... 47
Print using a computer ........................................................................................................................................ 48
Print with Print Anywhere ................................................................................................................................... 53
Tips for print success ........................................................................................................................................... 54
6 Copy and scan .............................................................................................................................................. 56
Copy and scan using HP Smart ............................................................................................................................ 57
Copy from the printer .......................................................................................................................................... 59
Scan ...................................................................................................................................................................... 60
Tips for copy and scan success ............................................................................................................................ 64
7 Manage cartridges ....................................................................................................................................... 65
Information on cartridges and the printhead ..................................................................................................... 66
Check the estimated ink levels ............................................................................................................................ 67
Order ink supplies ................................................................................................................................................ 68
HP Instant Ink ....................................................................................................................................................... 69
Replace the cartridges ......................................................................................................................................... 70
Use single cartridge mode ................................................................................................................................... 72
Cartridge warranty information .......................................................................................................................... 73
Tips for working with cartridges ......................................................................................................................... 74
8 Web Services ............................................................................................................................................... 75
What are Web Services? ....................................................................................................................................... 76
Set up Web Services ............................................................................................................................................. 77
Remove Web Services .......................................................................................................................................... 79
9 Solve a problem ........................................................................................................................................... 80
Get help from the HP Smart app ......................................................................................................................... 81
Get help in this guide ........................................................................................................................................... 82
Understand printer reports ............................................................................................................................... 103
Solve problems using Web Services .................................................................................................................. 105
Maintain the printer ........................................................................................................................................... 106
Restore original factory defaults and settings ................................................................................................. 108
HP support ......................................................................................................................................................... 109
iv ENWW
10 HP EcoSolutions (HP and the Environment) ................................................................................................ 111
Energy Save Mode ............................................................................................................................................. 112
Appendix A Technical information ................................................................................................................. 113
HP Company notices .......................................................................................................................................... 114
Specications ..................................................................................................................................................... 115
Regulatory notices ............................................................................................................................................. 117
Environmental product stewardship program .................................................................................................. 123
Index ........................................................................................................................................................... 131
ENWW v
vi ENWW
1 Printer parts
This section contains the following topics:
Printer overview
Buttons
Print reports from control panel
Edge lighting and status lights
Quiet Mode
Auto-O
Sleep mode
Adjust printer lights or volume
ENWW 1
Printer overview
Top and front view
Back view
Top and front view
Feature Description
1Scanner lid
2Lid-backing
3Output tray
4Paper-width guides
5Paper tray
6Paper tray door
7Ink cartridges
8Control panel
9Output tray extender (also referred to as the tray extender)
10 Cartridge access door
11 Scanner glass
2 Chapter 1 Printer parts ENWW
Back view
1Power connection
2Power button
3USB port
4Wi-Fi button
ENWW Printer overview 3
Buttons
Control panel buttons
Buttons on the back of the printer
Button combinations
Control panel buttons
Feature Description
1 (Wireless light): Lights blue. Indicates the status of the printer wireless connection. Lights up solid when
connected, blinks when not connected.
2 (Resume button): When it lights up, press to resume a job after a disruption (for example, after loading
paper or clearing a paper jam).
For more information, see Printer warning or error status on page 99.
3 (Start Copy Black): Lights white. Starts a black-and-white copy job. To increase the number of copies,
press the button multiple times.
4
(Number Counter indicator): Used to show copy count and error codes (lights white).
For more information, see Printer warning or error status on page 99.
5 (Start Copy Color): Lights colored, slowly changing color. Starts a color copy job. To increase the number
of copies, press the button multiple times.
4 Chapter 1 Printer parts ENWW
Feature Description
6 (Cancel button): When it lights up, press to stop the current operation.
7 (Information button): Prints out a printer information page on the current status.
If it is blinking white, press to conrm a connection attempt from other devices.
If it is amber (possibly blinking), it indicates an HP Instant Ink warning or error. Press the button to print an
information page, check the HP Instant Ink section for diagnostic results, and then follow the instructions
on the page.
NOTE: HP Instant Ink service might be available in all countries. To check availability, visit
hpinstantink.com.
Buttons on the back of the printer
(Power connection) Use only the power cord supplied by HP.
(Power button) Press to turn the printer on or o.
(USB port) Use a USB cable to connect the printer to other devices.
(Wi-Fi button) Press to turn on or the printer wireless capabilities of connecting to a wireless network o
with a router or an access point.
Press and hold for at least three seconds to restore the network settings to default
settings. This will also put the printer back into the Auto Wireless Connect (AWC) setup
mode. The printer must be in the AWC setup mode to connect to the HP Smart app and your
network. For more information, see Connect using the HP Smart app on page 26.
Button combinations
Function Button combination Instruction
Wi-Fi Auto Wireless Connect (AWC) network
reset
Press and hold the Wi-Fi button for at least three
seconds to restore the network settings to default
settings. This will also put the printer back into the Auto
Wireless Connect (AWC) setup mode.
Enter Wi-Fi Protected Setup (WPS) Push
Button mode + Press and hold the Wi-Fi button and Power button on
the back of the printer for three seconds.
Enter Wi-Fi Protected Setup (WPS) PIN mode
and print a page with PIN code + Press and hold the Information button for at least three
seconds to light all the buttons, then press the
Information and Resume buttons at the same time for
ve seconds.
Turn Wi-Fi Direct on or o
+ + Press and hold the Information button for at least three
seconds to light all the buttons, then press the
Information, Cancel and Resume buttons at the same
time.
ENWW Buttons 5
Function Button combination Instruction
Complete product reset A complete product reset will clear all your personal
data, settings, and network information from the
printer.
With the cartridge access door open, press and hold the
Power button for at least seconds.ve
Restore factory defaults + Restoring the printer to factory defaults will remove all
settings and functions previously set up on the printer.
With the cartridge access door open, press and hold the
Wi-Fi and Power buttons for at least three seconds.
6 Chapter 1 Printer parts ENWW
Print reports from control panel
NOTE: Before printing reports, press and hold (the Information button) for at least three seconds to
light up all the buttons on the control panel, and then follow the instructions in the table.
Printer report How to print Description
Printer Information Page Press .
For this report, do not hold the Information
button for three seconds rst.
Printer Information Page provides the summary
information about various aspects of the printer and their
current status.
The general status of Network, Wi-Fi Direct, Mobile
Printing, and HP Instant Ink is mainly included in this
report.
Printer Status Report Press and at the same time. Printer Status Report provides the current printer
information, cartridge status, or recent events. It can also
help troubleshoot printer problems.
Wireless Network Test
Report and Network
Conguration Page
Press and at the same time. Wireless Network Test Report shows the diagnostics
results for the status of the wireless network, wireless
signal strength, detected networks, and more.
Network Page shows the network status, Conguration
hostname, network name, and more.
Wireless Quick Start Guide Press . Wireless Quick Start Guide provides the step-by-step
instructions to help you set up the wireless connection.
Wi-Fi Direct Guide Press and at the same time. Wi-Fi Direct Guide provides the instructions to help you set
up and use Wi-Fi Direct.
Web Services Reports Press . Depending on Web Services status, Web Services Reports
provide dierent instructions to help you turn on Web
Services, set up Web Services, or connection issues, x
and more.
Print Quality Report To print the Print Quality Diagnostic Report:
Embedded web server (EWS): Click the Tools tab,
click Print Quality Toolbox under Utilities, and then
click the Print Quality Report button.
HP Smart app (Win10): In the Printer settings, click
Printer Reports, click Print Quality Diagnostics, and
then click Print.
ENWW Print reports from control panel 7
Edge lighting and status lights
Status lights overview
Edge lighting
Status lights overview
Feature Description
1Edge lighting: Can glow blue, white, green, amber, or purple to show various printer statuses. For more
information, see the following section.
2Paper tray light: The paper tray light blinks to the right of the control panel, on the side, above the edge of the
paper tray. When lit, it indicates media errors or warnings such as media size mismatch, paper width mismatch,
or paper length mismatch. For more information, see Printer warning or error status on page 99.
3Cartridge access door light: The cartridge access door light is a curved strip of lighting in the top right corner.
When lit, it indicates an ink error.
Ink cartridge lights: The black and color ink cartridges have a light for each that blinks to indicate an error. Open
the door to investigate the issue. For more information, see Printer warning or error status on page 99.
Edge lighting
The printer Edge lighting consists of a large light bar across the front of the printer. These lights communicate
printer states with color and movement.
Table 1-1 Edge lighting - purple
Light behavior Description
The light bar glows purple from the middle outward, repeating. The printer is in Wi-Fi setup mode, waiting for the HP Smart app
or HP printer software to connect. This lighting pattern means
your printer is beaconing and ready to be found for setup.
Complete setup using the HP Smart app or HP printer software.
The printer will stay in Wi-Fi setup mode for two hours. To reset
Wi-Fi setup mode, press the Wi-Fi button on the back of the
printer for 5 seconds.
8 Chapter 1 Printer parts ENWW
Table 1-1 Edge lighting - purple (continued)
Light behavior Description
The light bar glows purple in the center. Printer is connecting to the HP Smart app and this state persists
until network credentials are passed to the printer. After three
minutes with no activity, the printer will return to the waiting
state.
The outside edges of the light bar pulse purple, repeating. The printer is connected to a wireless network and WPS Push
Button mode is in progress.
Amber in the center with two persistent purple light bars ashes
at the outside edges.
An error occurred during WPS Push Button mode.
Table 1-2 Edge lighting - amber
Light behavior Description
Amber glows across the large light bar. There is a warning or printer blocking error. For more information
on amber Edge lighting, causes, and solutions, see Printer
warning or error status on page 99. When the printer exits the
error state, the amber light will transition to green in the center.
The light bar glows amber towards the edges, and then
transitions to green.
The printer is restored to factory defaults and will automatically
restart after it is done.
ENWW Edge lighting and status lights 9
Table 1-2 Edge lighting - amber (continued)
Light behavior Description
The light bar fast blinks amber. There is a serious printer error. All LEDs on the printer fast blink.
Turn the printer and then on again to resolve the issue.o
Three quick amber in the center of the light bar. Currently disabled button is pressed.ashes
Table 1-3 Edge lighting - blue
Light behavior Description
The light bar pulses blue towards the center, ends with one small
light bar glowing blue.
Wi-Fi Direct is on by default for your printer. It can also be turned
on again by pressing buttons from the control panel.
TIP: To turn on Wi-Fi Direct from the printer control panel, press
and hold until all the buttons light up, and then press
, , and at the same time.
The light bar pulses blue towards the center, ends with a small
light bar glowing amber in the center.
Wi-Fi Direct is turned by pressing buttons from the control o
panel.
TIP: To turn Wi-Fi Direct from the printer control panel, press o
and hold until all the buttons light up, and then press
, , and at the same time.
The light bar glows blue and moves towards the edges, pulses
amber in the center.
The printer has either lost Wi-Fi connection, or there is a
connection error during setup.
10 Chapter 1 Printer parts ENWW
Table 1-3 Edge lighting - blue (continued)
Light behavior Description
The light bar blinks blue and amber quickly three times in the
center.
The number of Wi-Fi Direct connections has reached the
maximum of devices. To use Wi-Fi Direct from other devices, ve
you must disconnect currently connected devices.
The light bar pulses blue from the center, ends with light bar
glowing green, repeating.
The printer is identifying itself, when triggered by an iOS device
through Printer Settings.
Table 1-4 Edge lighting - white
Light behavior Description
The light bar glows blue-white in the center. The printer is idle and connected to a wireless network.
The computer or HP Smart app is directly connected to
the printer using Wi-Fi Direct.
The light bar glows white in the center. The printer is idle and not connected to a wireless
network.
For how to connect the printer to your wireless
network, see Connect using the HP Smart app
on page 26.
For how to connect your device to the printer directly
using Wi-Fi Direct, see Connect wirelessly without a
router on page 30.
ENWW Edge lighting and status lights 11
Table 1-4 Edge lighting - white (continued)
Light behavior Description
The light bar pulses white and moves outwards. Bar stays lit during printing. The printer is processing and printing a print job.
The light bar pulses white in the center, repeating. The printer is processing a scan job.
Table 1-5 Edge lighting - green
Light behavior Description
Green glows across the light bar, then transitions into other
relevant lighting pattern (setup, idle, so on). Green glow appears
and fades out when powering o.
The printer is powering on or Do not unplug the power cord o.
until the printer is turned on or o.
Green pulses in the center of the light bar. The printer is updating rmware or is in update mode. One of the
following might occur:
The printer is downloading an update.
An update is in progress.
There is an update error. The printer will restart and try to
update later.
NOTE: The printer must be on during the process of updating.
Do not unplug the power cord before the update is complete.
12 Chapter 1 Printer parts ENWW
Quiet Mode
Quiet Mode slows down printing to reduce overall noise without print quality. Quiet Mode only works aecting
for printing with print quality on plain paper. To reduce printing noise, turn on Quiet Mode. To print at Better
normal speed, turn Quiet Mode Quiet Mode is by default.o. o
NOTE: In Quiet Mode, if you print on plain paper with the Draft Best or print quality, or if you print photos or
envelopes, the printer works in the same way as when Quiet Mode is o.
To turn Quiet Mode on or from an Android or iOS deviceo
1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot
on page 39.
2. Tap the printer image on the screen.Home
3. Tap , and then change the setting.Quiet Mode
To turn Quiet Mode on or from the embedded web server (EWS)o
1. Open the EWS. For more information, see .Open the embedded web server on page 36
2. Click the tab.Settings
3. In the Preferences section, select , and then select or .Quiet Mode On O
4. Click Apply.
ENWW Quiet Mode 13
Auto-O
This feature turns the printer after 2 hours of inactivity to help reduce energy use. o Auto-O turns the
printer completely, so you must use the Power button to turn the printer back on.o If your printer
supports this energy-saving feature, is automatically enabled or disabled depending on printer Auto-O
capabilities and connection options. Even when Auto-O is disabled, the printer enters Energy Save Mode
on page 112 after 5 minutes of inactivity to help reduce energy use.
Auto-O is always enabled if the printer does not have network or fax capability.
Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer
with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
14 Chapter 1 Printer parts ENWW
Sleep mode
Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode
after minutes of inactivity. Use the HP Smart app to change the period of inactivity before the printer ve
sleeps by selecting Advanced Settings. You can also change this setting using the printer’s embedded web
server by completing the following steps.
To change the time to Sleep mode
1. Open the embedded web server (EWS). For more information, see Open the embedded web server
on page 36.
2. Click the tab.Settings
3. In the Power Management Energy Save Mode section, click , and select the desired option.
NOTE: If prompted for a password, enter the PIN from the label on your printer. It might be near the
cartridge access area inside the printer or on the back, side, or bottom of the printer.
4. Click Apply.
ENWW Sleep mode 15
Adjust printer lights or volume
16 Chapter 1 Printer parts ENWW
You can adjust the brightness of the printer lights or the sound according to your environment
printer
printer
printer
printerprinter
and needs.
To adjust printer lights or volume from an Android or iOS device
NOTE: The available volume sound effects will vary based on printer firmware or model.
The available volume sound effects will vary based on printer firmware or model.
The available volume sound effects will vary based on printer firmware or model.
The available volume sound effects will vary based on printer firmware or model.The available volume sound effects will vary based on printer firmware or model.
1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot
on page 40.
2. Tap the printer image on the screen.Home
3. Find and change the settings from Preferences.
2 Load media and paper basics
Load media
Load original
Change the default paper size detected by the printer
Paper basics
ENWW 17
Load media
To load paper
1. Open the paper tray.
2. Slide the paper-width guides to the edges of the paper tray.
3. Insert a stack of full-size or photo paper into the middle of the paper tray with the short edge oriented
towards the printer. For photo paper, make sure the side to be printed on is facing down. Then slide the
stack of paper in until it stops.
18 Chapter 2 Load media and paper basics ENWW
4. Slide the paper-width guides to the left and right edges of the full-size or photo paper until they stop at
both edges.
5. Close the paper tray.
To load envelopes
1. Open the paper tray.
2. Slide the paper-width guides to the edges of the paper tray.
ENWW Load media 19
Load original
To load original on the scanner glass
1. Lift the scanner lid.
2. Load the original, print-side down, on the scanner glass, aligned with the top-left corner.
3. Close the scanner lid.
ENWW Load original 21
Change the default paper size detected by the printer
The printer can automatically detect whether the paper tray has paper loaded and detect whether the loaded
paper is large, small, or medium width. You can change the default large, medium, or small paper size
detected by the printer.
To change the default paper size detected by the printer from an Android or iOS device
1. Open the HP Smart app.
2. Tap the printer image on the screen.Home
3. Find and change the settings from Preferences.
To change the default paper size detected by the printer from the embedded web server (EWS)
1. Open the embedded web server (EWS). For more information, see Open the embedded web server
on page 36.
2. Click the tab.Settings
3. In the Preferences Tray and Paper Management section, click , and then select the desired option.
4. Click Apply.
22 Chapter 2 Load media and paper basics ENWW
Paper basics
The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper
types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of
reliability and print quality, and produce documents with crisp, vivid color, bolder blacks,
and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in
a variety of weights and sizes from major paper manufacturers.
ENWW Paper basics 23
3 Connect your printer
Your printer supports the following connection types for printing: Wi-Fi, Wi-Fi Direct, Ethernet, and USB.
Use HP Smart software and a network connection to set up your printer and receive the HP+ After oer.
setup, you can print using a USB cable connection or Wi-Fi Direct, if desired, but the printer must also still be
connected to the Internet if you have enabled HP+.
Requirements for HP+ printers
Connect using the HP Smart app
Connect to a wireless network with a router
Connect wirelessly without a router
Change the connection type
Wireless settings
Advanced printer management tools (for wireless printers)
Tips for setting up and using a wireless printer
24 Chapter 3 Connect your printer ENWW
Requirements for HP+ printers
Keep the printer connected to the Internet
HP+ printers are cloud-connected devices that must remain connected to the Internet in order to function.
The Internet connection enables the printer to deliver HP+ app features and specic rmware updates. During
setup, you must connect the printer to the Internet by Wi-Fi or Ethernet. After setup, you can print using a
USB cable connection, if desired, but the printer must also still be connected to the Internet.
Use Original HP cartridges
Original HP cartridges are cartridges manufactured and sold by HP in HP packaging. If non-Original HP oicial
supplies or relled cartridges are installed, HP+ printers will not operate as expected.
Have an HP account
Create or sign into an HP account to manage your printer.
ENWW Requirements for HP+ printers 25
Connect using the HP Smart app
To set up using the HP Smart app
You can use the HP Smart app to set up the printer on your wireless network. The HP Smart app is supported
on iOS, Android, Windows, and macOS devices. For information about this app, see Use the HP Smart app to
print, copy, scan, and troubleshoot on page 39.
1. Make sure your computer or mobile device is connected to your wireless network and you know the Wi-Fi
password of your wireless network.
2. If you are using an iOS or Android mobile device, make sure that Bluetooth is turned on. (HP Smart uses
Bluetooth to make the setup process faster and easier on iOS and Android mobile devices.)
NOTE: HP Smart uses Bluetooth for printer setup only. Printing using Bluetooth is not supported.
3. Make sure the printer is in the Auto Wireless Connect (AWC) setup mode.
When the printer is in the AWC setup mode, the Edge lighting will glow purple, pulsing from the middle
outward, repeating.
If this is the time you set up the printer, the printer is ready for setup and in AWC mode immediately rst
after it is powered on. The printer will keep searching for the HP Smart app to connect within two hours,
and then stops searching.
If it has been longer than two hours, press and hold the Wireless button on the back of the printer
for at least three seconds to put the printer back in AWC setup mode.
4. Open the HP Smart app, and then do one of the following:
iOS/Android: On the home screen, tap the Plus icon ( ) and then select the printer. If the printer
is not in the list, tap Add Printer. Follow the onscreen instructions to add the printer to your
network.
Windows and macOS: On the home screen, tap the Plus icon and select the printer. If the printer is
not found, click or tap Set up a new printer. Follow the onscreen instructions to add the printer to
your network.
26 Chapter 3 Connect your printer ENWW
Connect to a wireless network with a router
TIP: To print the Wireless Quick Start Guide, press and hold until all the buttons on the control panel
light up, and then press again.
Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS)
Connect your printer to a wireless network using HP printer software
Connect your printer to a wireless network using Wi-Fi Protected Setup (WPS)
Before you can connect your printer to a wireless network using WPS, make sure you have the following:
A wireless 802.11b/g/n network that includes a WPS-enabled wireless router or access point.
NOTE: The printer only supports connections using 2.4 GHz or 5 GHz.
A computer connected to the wireless network that you intend to connect the printer to. Be sure you
have installed the HP printer software on the computer.
If you have a WPS router with a WPS push button, follow the Push Button method. If you are not certain your
router has a push button, follow the .PIN method
To use the Push Button Conguration (PBC) method
1. Press and hold and on the back of printer for at least three seconds to start WPS Push Button
method.
The Edge lighting shows the outside edges of the light bar pulsing purple, repeating.
2. Press the WPS button on your router.
NOTE: The product begins a timer for approximately two minutes while a wireless connection is established.
If the printer connects successfully, the Edge lighting glows purple at the outside edges of the light bar.
Flashing amber lighting in the middle of the light bar indicates an error.
ENWW Connect to a wireless network with a router 27
To use the PIN method
1. Press and hold until all the buttons on the control panel light up, and then press and hold
and for at least seconds to start WPS PIN method and print a page with a PIN code.ve
The Edge lighting shows the light bar glowing purple near the edges.
2. Open the conguration utility or software for the wireless router or wireless access point, and then enter
the WPS PIN.
NOTE: For more information about using the conguration utility, see the documentation provided
with the router or wireless access point.
Wait for about two minutes. If the printer connects successfully, the light bar glows white in the center.
Connect your printer to a wireless network using HP printer software
To connect the printer to an integrated wireless WLAN 802.11 network, you will need the following:
A wireless 802.11b/g/n network that includes a wireless router or access point.
NOTE: The printer only supports connections using 2.4 GHz or 5 GHz.
A computer connected to the wireless network that you intend to connect the printer to.
Network name (SSID).
WEP key or WPA Passphrase (if needed).
To connect your printer using HP printer software (Windows and macOS)
1. Depending on whether you have installed the HP printer software or not, do one of the following:
If you have not installed the HP printer software on your computer
a. Visit to download and install the printer software.123.hp.com
b. Follow the onscreen instructions.
If you have the HP printer software installed on your computer
a. Open the printer software. For more information, see Open the HP printer software (Windows)
on page 40.
b. In the printer software, click Tools.
28 Chapter 3 Connect your printer ENWW
c. Device Setup & SoftwareClick .
d. Connect a new deviceClick , and then follow the onscreen instructions.
2. After the printer connects successfully, the large light bar of the Edge lighting glows light blue in the
center.
ENWW Connect to a wireless network with a router 29
Connect wirelessly without a router
With Wi-Fi Direct, you can print wirelessly from a computer, smart phone, tablet, or other wireless-capable
device—without connecting to an existing wireless network.
Guidelines for using Wi-Fi Direct
Make sure your computer or mobile device has the necessary software.
If you are using a computer, make sure you have installed the HP printer software.
If you have not installed the HP printer software on the computer, connect to Wi-Fi Direct and rst
then install the printer software. Select Wireless when prompted by the printer software for a
connection type.
If you are using a mobile device, make sure you have installed a compatible printing app. For more
information, visit the HP Mobile Printing website at www.hp.com/go/mobileprinting. If a local
version of this website is not available in your country/region or language, you might be directed to
the HP Mobile Printing website in another country/region or language.
Make sure Wi-Fi Direct for your printer is turned on.
Up to ve computers and mobile devices can use the same Wi-Fi Direct connection.
Wi-Fi Direct can be used regardless of whether the printer is connected to a network using a wireless
connection or not.
Wi-Fi Direct cannot be used to connect a computer, mobile device, or printer to the Internet.
To turn Wi-Fi Direct on or from the control panelo
On the printer control panel, press and hold until all the buttons light up, and then press ,
, and at the same time.
When Wi-Fi Direct is turned on, blue light travels from the edges to the center of the light bar.
When Wi-Fi Direct is turned blue light travels from the edges to the center of the light bar, o,
ending with an amber glow.
30 Chapter 3 Connect your printer ENWW
NOTE: If the printer is in the AWC setup mode, you will not able to turn Wi-Fi Direct on or from the control o
panel. You can either wait until the AWC setup has been completed or press Wireless button on the back
of the printer to exit the AWC setup mode.
TIP: The Wi-Fi Direct guide provides instructions about how to use Wi-Fi Direct. To print the guide, press and
hold until all the buttons light up, and then press and together. The guide may not be
available in all languages.
To turn Wi-Fi Direct on or from an Android or iOS deviceo
1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot
on page 39.
2. Tap the printer icon, and then and tap nd Advanced Settings.
3. Follow the on-screen instructions to connect to the printer Embedded Web Server.
4. In the Embedded Web Server, tap > > Network Wi-Fi Direct Status Edit Settings > .
5. Select the option to turn Wi-Fi Direct on or and then tap .o, Apply
TIP: You can change the Wi-Fi Direct connection security setting for the printer here.
Wi-Fi Direct connection security setting
If the Wi-Fi Direct connection security for the printer is set to (the default setting), you need to Manual
do one of the following to connect to the printer on your mobile device or computer.
If (the Information button) is blinking white, press it within 30 seconds.
If the printer prints out a page with a PIN code, follow the instruction on the page.
TIP:
You can also turn on Wi-Fi Direct or change the Wi-Fi Direct connection security setting from the EWS.
For more information about using the EWS, see .Open the embedded web server on page 36
To the Wi-Fi Direct name and password, press (the Information button) to print a printer nd
information page.
Edge lighting shows Wi-Fi Direct status. For more information, see Edge lighting on page 8.
ENWW Connect wirelessly without a router 31
To print from a wireless-capable mobile device that supports Wi-Fi Direct
Make sure you have installed the latest version of HP Print Service Plugin on your mobile device (if using an
Android device). You can download this plugin from the Google Play application store.
1. Make sure you have turned on Wi-Fi Direct on the printer.
2. Turn on Wi-Fi Direct on your mobile device. For more information, see the documentation provided with
the mobile device.
3. From your mobile device, select a document from a print enabled application, and then select the option
to print the document.
The list of available printers appears.
4. From the list of available printers, choose the Wi-Fi Direct name shown such as DIRECT-**-HP ENVY
6000e series (where ** are the unique characters to identify your printer).
Enter the Wi-Fi Direct password when prompted.
5. Print your document.
To print from a wireless-capable mobile device that does not support Wi-Fi Direct
Make sure you have installed a compatible printing app on your mobile device. For more information, visit the
HP Mobile Printing website at www.hp.com/go/mobileprinting. If a local version of this website is not
available in your country/region or language, you might be directed to the HP Mobile Printing website in
another country/region or language.
1. Make sure you have turned on Wi-Fi Direct on the printer.
2. Turn on the Wi-Fi connection on your mobile device. For more information, see the documentation
provided with the mobile device.
NOTE: If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct.
3. From the mobile device, connect to a new network. Use the process you normally use to connect to a
new wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks
shown such as DIRECT-**-HP ENVY 6000e series (where ** are the unique characters to identify your
printer).
Enter the Wi-Fi Direct password when prompted.
4. Print your document.
To print from a wireless-capable computer (Windows)
1. Make sure you have turned on Wi-Fi Direct on the printer.
2. Turn on the computer's Wi-Fi connection. For more information, see the documentation provided with
the computer.
NOTE: If your computer does not support Wi-Fi, you are not able to use Wi-Fi Direct.
32 Chapter 3 Connect your printer ENWW
3. From the computer, connect to a new network. Use the process you normally use to connect to a new
wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown
such as DIRECT-**-HP ENVY 6000e series (where ** are the unique characters to identify your printer).
Enter the Wi-Fi Direct password when prompted.
4. Print your document.
ENWW Connect wirelessly without a router 33
Change the connection type
If you set up your printer and installed the software with a USB cable, directly connecting the printer to rst
your computer, you can easily change to a wireless network connection. You will need a wireless
802.11a/b/g/n network that includes a wireless router or access point.
NOTE: The printer supports connections using 2.4GHz or 5GHz .
Before changing from a USB connection to a wireless network, make sure that:
The printer is connected to your computer with the USB cable until you are prompted to disconnect the
cable.
The computer is connected to the wireless network that you intend to install the printer on.
You can also change from a wireless connection to a USB connection.
To change from a USB connection to a wireless network (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows)
on page 40.
2. In the printer software, click Tools.
3. Click Device Setup & Software, and then select Connect a new device.
4. Follow the on-screen instructions.
To change from a USB connect to a wireless network using the HP Smart app (Windows 10/macOS)
1. Open the HP Smart app. For information about how to open the app on a Windows 10 computer, see Use
the HP Smart app to print, copy, scan, and troubleshoot on page 39.
2. Make sure your printer is selected.
TIP: If you want to select a printer, click the ( ) on the toolbar at the left side of the screen, dierent
and then select a dierent printer from the list of all available printers.
3. Click Learn More when you see “Make printing easier by connecting your printer wirelessly” on top of the
home page of the app.
To change from a wireless connection to a USB connection (Windows/macOS)
Connect the printer and the computer with a USB cable. The USB port is at the back of the printer.
34 Chapter 3 Connect your printer ENWW
Wireless settings
You can set up and manage your printer wireless connection. This includes printing information about
network settings, turning the wireless function on or and restoring wireless settings.o,
To turn on or the wireless capability of the printero
Press Wireless button on the back of the printer to turn on or the printer wireless capabilities.o
If the printer has an active connection to a wireless network, the large bar of the Edge lighting glows
light blue in the center.
If wireless is turned the large light bar of the Edge lighting glows white in the center.o,
For more information about the wireless status, see .Edge lighting on page 8
To restore network settings to default settings
Press and hold Wireless button on the back of the printer for at least three seconds. Then the
printer enters the Auto Wireless Connect (AWC) setup mode. It keeps searching and waiting for the HP
Smart app to connect within about two hours, and then stops searching.
To change wireless settings (Windows)
This method is available if you have already installed the printer software.
1. Open the HP printer software. For more information, see Open the HP printer software (Windows)
on page 40.
2. In the printer software, click Tools.
3. Click Device Setup & Software.
4. Select Recongure Wireless Settings. Follow the onscreen instructions.
ENWW Wireless settings 35
Advanced printer management tools (for wireless printers)
When the printer is connected to a network, you can use the embedded web server (EWS) to view status
information, change settings, and manage the printer from your computer.
NOTE: You can open and use the EWS without being connected to the Internet. However, some features are
not available.
NOTE: To view or change some settings, you might need a password.
Open the embedded web server
Open the embedded web server
You can use one of the following ways to open the embedded web server.
To open the embedded web server through a network
1. From the printer control panel, press and hold (the Information button) until all the buttons light
up, and then press and at the same time to print the wireless network test report and
network conguration page.
2. Find out the IP address or hostname of the printer from the network conguration page.
3. In a supported web browser on your computer, type the IP address or hostname assigned to the printer.
For example, if the IP address is 192.168.0.12, type the following address into a web browser:
https://192.168.0.12.
To open the embedded web server from HP Smart (Windows and macOS)
To open the embedded web server from HP Smart:
1. Click on the printer image.
2. Click Advanced Settings.
To open the embedded web server through Wi-Fi Direct
1. Make sure Wi-Fi Direct is turned on. For more information, see Connect wirelessly without a router
on page 30.
2. From your wireless computer, turn wireless on, then search for and connect to the Wi-Fi Direct name, for
example: DIRECT-**-HP ENVY 6000e series. Enter the Wi-Fi Direct password when prompted.
3. In a supported web browser on your computer, type the following address: https://
192.168.223.1.
For information about cookies, see .Embedded web server on page 42
36 Chapter 3 Connect your printer ENWW
Tips for setting up and using a wireless printer
Use the following tips to set up and use a wireless printer:
When setting up the wireless networked printer using a computer, make sure:
Your wireless router or access point is powered on.
You computer is connected to a wireless network (not using an Ethernet cable).
The printer is in the AWC setup mode.
The printer searches for wireless routers, then lists the detected network names on the computer.
If your computer or mobile device is connected to a Virtual Private Network (VPN), you need to
disconnect from the VPN before you can access any other device on your network, including the printer.
Learn more about conguring your network and the printer for wireless printing. Click here to go online
for more information.
Learn how to your network security settings. nd Click here to go online for more information.
Learn about the HP Print and Scan Doctor. Click here to go online for more information.
NOTE: This utility is only available for Windows operating system.
Use the HP online rewall troubleshooter to determine if a rewall or antivirus program is preventing
your computer from connecting to the printer and resolutions.nd
ENWW Tips for setting up and using a wireless printer 37
4 Printer management tools
Use the HP Smart app to print, copy, scan, and troubleshoot
Open the HP printer software (Windows)
Toolbox (Windows)
Embedded web server
Update the printer
38 Chapter 4 Printer management tools ENWW
Use the HP Smart app to print, copy, scan, and troubleshoot
HP Smart helps you to set up, copy, scan, print, share, and manage your HP printer. You can share documents
and images through email, text messages, and popular cloud and social media services (such as iCloud,
Google Drive, Dropbox, and Facebook). You can also set up new HP printers, as well as monitor and order
supplies.
NOTE: The HP Smart app might not be available in all languages. Some features might not be available with
all printer models.
To install the HP Smart app
The HP Smart app is supported on iOS, Android, Windows 10, and macOS devices. To install the app on
your device, go to and follow the onscreen instructions to access your devices app store.123.hp.com
To open the HP Smart app on a Windows 10 computer
After installing the HP Smart app, from the device desktop, click Start HP Smart, and then select from
the app list.
Connect to your printer
Make sure that your device is connected to the same network as the printer. Then HP Smart will
automatically detect the printer.
Get more information about the HP Smart app
For basic instructions on how to print, copy, scan, and troubleshoot using HP Smart, see Print using the HP
Smart app on page 46 Copy and scan on page 56 Get help from the HP Smart app on page 81, and .
For more information about using HP Smart for printing, copying, scanning, accessing printer features, and
troubleshooting issues, go to:
iOS/Android: www.hp.com/go/hpsmart-help
Windows 10: www.hp.com/go/hpsmartwin-help
macOS: www.hp.com/go/hpsmartmac-help
ENWW Use the HP Smart app to print, copy, scan, and troubleshoot 39
Open the HP printer software (Windows)
After installing the HP printer software, double-click the printer icon on the desktop or do one of the following
to open the printer software:
Windows 10: From the computer desktop, click , select from the app list, and then select the Start HP
icon with the printer name.
Windows 7: From the computer desktop, click , select Start All Programs HP, click , click the folder for
the printer, and then select the icon with the printer name.
NOTE: If you have not installed the HP printer software, visit 123.hp.com to download and install the
necessary software.
40 Chapter 4 Printer management tools ENWW
Toolbox (Windows)
The Toolbox provides maintenance information about the printer.
NOTE: The Toolbox can be installed along with the HP printer software if the computer meets the system
requirements. For information about system requirements, see Specications on page 115.
To open the Toolbox
1. Open the HP printer software. For more information, see Open the HP printer software (Windows)
on page 40.
2. Click .Print & Scan
3. Click Maintain Your Printer.
ENWW Toolbox (Windows) 41
Embedded web server
When the printer is connected to a network, you can use the printer's embedded web server (EWS) to view
status information, change settings, and manage it from your computer.
NOTE: For your security, some settings in the EWS are password-protected. If prompted for a password,
enter the PIN from the label on your printer. It might be near the cartridge access area inside the printer or on
the back, side, or bottom of the printer.
NOTE: You can open and use the embedded web server without being connected to the Internet. However,
some features are not available.
About cookies
Embedded web server cannot be opened
About cookies
The embedded Web server (EWS) places very small text les (cookies) on your hard drive when you are
browsing. These let the EWS recognize your computer the next time you visit. For example, if you have les
congured the EWS language, a cookie helps remember which language you have selected so that the next
time you access the EWS, the pages are displayed in that language. Some cookies (such as the cookie that
stores customer-specic preferences) are stored on the computer until you clear them manually.
You can congure your browser to accept all cookies, or you can congure it to alert you every time a cookie is
oered, which allows you to decide which cookies to accept or refuse. You can also use your browser to
remove unwanted cookies.
Depending on your printer, if you disable cookies, you also disable one or more of the following features:
Using some setup wizards
Remembering the EWS browser language setting
Personalizing the EWS Home page
For information about how to change your privacy and cookie settings and how to view or delete cookies, see
the documentation available with your Web browser.
Embedded web server cannot be opened
Check your network setup
Make sure you are not using a phone cord or a crossover cable to connect the printer to the network.
Make sure the network cable is securely connected to the printer.
Make sure the network hub, switch, or router is turned on and working correctly.
Check the computer
Make sure the computer that you are using is connected to the same network as the printer.
42 Chapter 4 Printer management tools ENWW
Check your web browser
Make sure the web browser meets the minimum system requirements. For information about system
requirements, see Specications on page 115.
If your web browser uses any proxy settings to connect to the Internet, try turning these settings. For o
more information, see the documentation available with your web browser.
Make sure JavaScript and cookies are enabled in your web browser. For more information, see the
documentation available with your web browser.
Check the printer IP address
Make sure the printer IP address is correct.
To verify the printer IP address:
Press and hold (the Information button) for three seconds until all the control panel buttons
are lit.
Press (the Information button) and (the Resume button) at the same time to print the
Network Conguration Report.
Make sure the printer IP address is valid. The printer IP address should have the similar format as the
router IP address. For example, the router IP address might be 192.168.0.1 or 10.0.0.1 and the printer IP
address is 192.168.0.5 or 10.0.0.5.
If the printer IP address is similar to 169.254.XXX.XXX or 0.0.0.0, it is not connected to the network.
TIP: If you are using a computer running Windows, you can visit the HP online support website at
www.support.hp.com . This website provides information and utilities that can help you correct many
common printer problems.
ENWW Embedded web server 43
Update the printer
By default, if the printer is connected to a network and Web Services has been enabled, the printer
automatically checks for updates.
To enable the printer to automatically check for updates
1. When HP Web Services are enabled during printer setup, the printer will automatically be enrolled to
check for updates.
2. To turn auto-updates turn Web Services o, o rst.
To update the printer using the embedded web server
1. Open the EWS.
For more information, see Open the embedded web server on page 36.
2. Click the Tools tab.
3. In the Printer Updates Firmware Updates section, click , and then follow the onscreen instructions.
NOTE: If prompted for a password, enter the PIN from the label on your printer. It might be near the
cartridge access area inside the printer or on the back, side, or bottom of the printer.
NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen
instructions to set up a proxy server. If you do not have the details, contact your network administrator or the
person who set up the network.
NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts.
44 Chapter 4 Printer management tools ENWW
Print using the HP Smart app
This section provides basic instructions for using the HP Smart app to print from your Android, iOS, Windows
10 or macOS device. For more information about using the HP Smart app, go to:
iOS/Android: www.hp.com/go/hpsmart-help
Windows 10: www.hp.com/go/hpsmartwin-help
macOS: www.hp.com/go/hpsmartmac-help
To print from an Android or iOS device
1. Make sure you have loaded paper in the input tray. For more information, see .Load media on page 18
2. Open the HP Smart app.
3. Tap the Plus icon if you need to change to a dierent printer, or add a new printer.
4. Tap a printing option (for example, Print Photos Print Documents or ). You can print photos and
documents from your device, cloud storage, or social media sites.
5. Select the photo or document you want to print.
6. Select the appropriate options. To view more settings, click or tap . For more information More settings
about printing settings, see Printer settings tips on page 54.
7. Tap .Print
To print from a Windows 10 device
1. Make sure you have loaded paper in the input tray. For more information, see .Load media on page 18
2. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot
on page 39.
3. On the HP Smart Home screen, make sure your printer is selected.
TIP: If you want to select a dierent printer, click or tap the icon on the toolbar at the left side of
the screen, and then select a printer from the list of all available printers.dierent
4. Select Print Photos, locate a photo you want to print, and then click or tap Select Photos to Print.
Select , locate a document you want to print, and then click or tap .Print Documents Print
5. Select the appropriate options. To view more settings, click or tap . For more information More settings
about printing settings, see Printer settings tips on page 54.
6. Click or tap to begin printing.Print
46 Chapter 5 Print ENWW
Print from mobile devices
You can print documents and photos directly from your mobile devices, including iOS, Android, Windows
Mobile, Chromebook and Amazon Kindle Fire.
NOTE: You can also use the HP Smart app to print from mobile devices. For more information, see Print
using the HP Smart app on page 46.
To print from mobile devices
1. Make sure your printer is connected to the same network as your mobile device.
TIP: If you want to print without connecting to a router, use Wi-Fi Direct to print from a mobile device.
For more information, see Connect wirelessly without a router on page 30.
2. Enable printing on your mobile device:
iOS: Print Use the option from the menu or .Share
NOTE: Devices running iOS 4.2 or later have AirPrint preinstalled.
Android: Download the HP Print Service Plugin (supported by most Android devices) from the
Google Play Store and enable it on your device.
Windows Mobile: Tap from the Print Device menu.
NOTE: If your printer is not listed, you might need to do a one-time setup of the printer using the
Add Printer wizard.
Chromebook: Download and install the HP Print for Chrome app from the Chrome Web Store to
enable Wi-Fi printing.
Amazon Kindle Fire HD9 and HDX: The time you select on your device, the HP Print rst Print
Service Plugin is automatically downloaded to enable mobile printing.
NOTE: For detailed information about enabling printing from your mobile devices, visit the HP Mobile
Printing website ( www.hp.com/go/mobileprinting ). If a local version of this website is not available in
your country/region or language, you might be directed to the HP Mobile Printing website in another
country/region or language.
3. Make sure the loaded paper matches the paper settings of the printer (see Load media on page 18 for
more information). Accurately setting the paper size for the paper that is loaded enables your mobile
device to know what paper size it is printing.
ENWW Print from mobile devices 47
Print using a computer
Print documents
Print photos
Print envelopes
Print on both sides (duplexing)
Print using the maximum dpi
Print using a Mac desktop or laptop
Print documents
Before printing documents, make sure you have paper loaded in the paper tray and the output tray is open.
For more information about loading paper, see Load media on page 18.
To print a document (Windows)
1. From your software, select .Print
2. Make sure your printer is selected.
3. Click the button that opens the dialog box.Properties
Depending on your software application, this button might be called Properties Options Printer Setup, , ,
Printer Properties Printer Preferences, , or .
4. Select the appropriate options.
On the Layout tab, select Portrait Landscape or orientation.
On the Paper/Quality tab, select the appropriate paper type from the drop-down list in the Media
Tray Selection area, select the appropriate print quality in the area, and then Quality Settings
select the appropriate color in the Color area.
Click Advanced to select the appropriate paper size from the Paper Size drop-down list.
NOTE: If you change the paper size, make sure that you have loaded the correct paper in the
paper tray.
For more printing tips, see Printer settings tips on page 54.
5. Click to close the dialog box.OK Properties
6. Click or to begin printing.Print OK
To print on both sides of the page (Windows)
1. From your software, select .Print
2. Make sure your printer is selected.
3. Click the button that opens the dialog box.Properties
Depending on your software application, this button might be called Properties Options Printer Setup, , ,
Printer Properties Printer Preferences, , or .
48 Chapter 5 Print ENWW
4. Select the appropriate options.
On the Layout tab, select or orientation, and then select an appropriate Portrait Landscape
ipping paper option from the Print on Both Sides Manually drop-down list.
On the Paper/Quality tab, select the appropriate paper type from the drop-down list in the Media
Tray Selection area, select the appropriate print quality in the area, and then Quality Settings
select the appropriate color in the Color area.
Click Advanced to select the appropriate paper size from the Paper Size drop-down list.
NOTE: If you change the paper size, make sure that you have loaded the correct paper in the
paper tray.
For more printing tips, see .Printer settings tips on page 54
5. After all of the odd numbered pages have printed, remove the document from the output tray.
Flip the document by the long edge or short edge according to the option you set at the previous step.
Reload the document. Make sure the blank side of the document is facing out from the printer.
6. Press (the Resume button) to print the other side of the document.
Print photos
Before printing photos, make sure you have photo paper loaded in the paper tray and the output tray is open.
For more information about loading paper, see Load media on page 18.
To print a photo on photo paper (Windows)
1. From your software, select .Print
2. Make sure your printer is selected.
3. Click the button that opens the dialog box.Properties
Depending on your software application, this button might be called , , Properties Options Printer Setup,
Printer Properties Printer Preferences, , or .
4. Select the appropriate options.
On the Layout tab, select or orientation.Portrait Landscape
On the Paper/Quality tab, select the appropriate paper type from the drop-down list in the Media
Tray Selection area, select the appropriate print quality in the area, and then Quality Settings
select the appropriate color in the Color area.
Click Advanced to select the appropriate photo size from the Paper Size drop-down list.
NOTE: If you change the paper size, make sure that you have loaded the correct paper in the
paper tray.
For more printing tips, see .Printer settings tips on page 54
5. Click to return to the dialog box.OK Properties
6. Click , and then click or in the dialog box.OK Print OK Print
ENWW Print using a computer 49
NOTE: After the printing is remove unused photo paper from the paper tray. Store the photo paper nished,
so it does not start to curl, which could reduce the quality of your printout.
Print envelopes
Before printing envelopes, make sure you have envelopes loaded in the paper tray and the output tray is
open. You can load one or more envelopes into the paper tray. Do not use shiny or embossed envelopes or
envelopes that have clasps or windows. For more information about loading envelopes, see Load media
on page 18.
NOTE: For details on how to format text for printing on envelopes, consult the help specic les in your
word application.
To print an envelope (Windows)
1. From your software, select .Print
2. Make sure your printer is selected.
3. Click the button that opens the dialog box.Properties
Depending on your software application, this button might be called , Properties Options Printer Setup, ,
Printer Properties Printer Preferences, , or .
4. Select the appropriate options.
On the Layout tab, select or orientation.Portrait Landscape
On the Paper/Quality tab, select the appropriate paper type from the drop-down list in the Media
Tray Selection area, select the appropriate print quality in the area, and then Quality Settings
select the appropriate color in the Color area.
Click Advanced to select the appropriate envelope size from the Paper Size drop-down list.
For more printing tips, see .Printer settings tips on page 54
5. Click , and then click or in the dialog box.OK Print OK Print
Print on both sides (duplexing)
To print on both sides of the paper (Windows)
1. Load paper in the paper tray. For more information, see Load media on page 18.
2. From your software, select .Print
3. Make sure your printer is selected.
4. Click the button that opens the dialog box.Properties
Depending on your software application, this button might be called , Properties Options Printer Setup, ,
Printer Properties Printer Preferences, , or .
NOTE: To set print settings for all print jobs, make the changes in the HP printer software provided
with the printer. For more information on the HP printer software, see Printer management tools
on page 38.
50 Chapter 5 Print ENWW
5. On the or tab, select a shortcut which supports the Printing Shortcuts Printing Shortcut Print On Both
Sides setting. Select an option from the Print On Both Sides drop-down list.
To change other print settings, click the other tabs.
For more printing tips, see .Printer settings tips on page 54
NOTE: If you change the paper size, be sure to load the correct paper in the paper tray and set the
paper size on the printer control panel.
6. Click to close the dialog box.OK Properties
7. Click or to begin printing.Print OK
Print using the maximum dpi
Use maximum dots per inch (dpi) to print high-quality, sharp images on photo paper. Printing in maximum dpi
takes longer than printing with other settings and requires a large amount of disk space. For a list of
supported print resolutions, visit the product support website at .www.support.hp.com
To print in maximum dpi mode (Windows)
1. From your software, select .Print
2. Make sure your printer is selected.
3. Click the button that opens the dialog box.Properties
Depending on your software application, this button might be called , , , Properties Options Printer Setup
Printer Properties Printer Preferences, , or .
4. Select the appropriate options.
Click Paper/Quality tab. From the drop-down list, select the appropriate paper type.Media
Click the Advanced tab, select the checkbox, and then click .Print in Max DPI OK
NOTE: Not all paper types support maximum dpi. You will see an alert icon beside the option if the
selected paper type in the drop-down list does not support it.Media
For more printing tips, see .Printer settings tips on page 54
5. Conrm the paper orientation on the Layout tab, and then click to print.OK
Print using a Mac desktop or laptop
The printer is compatible with Mac computers running macOS or OS X 10.7 and later and Apple AirPrint.
Follow the instructions in this section to enable printing from a Mac computer using AirPrint.
NOTE: Use the HP Smart app to monitor ink levels and printer alerts.
If you have not set up the printer and connected it to your network, go to rst 123.hp.com to install the
necessary software and complete setup.
Once the printer is set up and connected to your wireless network, follow the steps below to enable printing
with AirPrint.
ENWW Print using a computer 51
1. Open System Preferences Printers and Scanners and select .
2. Click the Plus icon to add the printer.
3. Choose your printer from the displayed list of network printers, and then click .Add
The computer installs the available drivers (print, scan, and fax, if applicable) for your printer.
52 Chapter 5 Print ENWW
Print with Print Anywhere
Print Anywhere is a free service from HP that allows you to use the HP Smart app with your HP Account to
print remotely using cellular data or a remote Wi-Fi connection.
With Print Anywhere, you can print to your HP web-connected printer anytime, from any location. Click here
to go online for more information.
Before you can use Print Anywhere, make sure the printer is connected to an active network providing
Internet access.
To print a document using HP ePrint
1. If you created an HP Account during printer setup (might not be available in all countries/regions), HP
ePrint was automatically enabled.
If you did not create an HP Account during setup, follow the steps below for your operating system to
enable .HP ePrint
iOS/Android
a. From the HP Smart app home screen, tap your printer.
b. Tap .Enable Print Anywhere
c. Sign in or create an HP Account when prompted.
d. Tap Enable.
Windows 10/macOS
a. From the HP Smart app home screen, click the printer image.
b. Print Anywhere Sign InOn the tab, click .
c. Sign in or create an HP Account when prompted.
d. EnableClick .
2. Open HP Smart, and then print your document. For more information, see Print using the HP Smart app
on page 46.
NOTE: If you want to use capabilities from multiple devices, you need to sign in with your HP HP ePrint
Account on each of the additional devices. After signing in, the new device will be ready to print with HP
ePrint .
ENWW Print with Print Anywhere 53
Tips for print success
Ink tips
Paper loading tips
Printer settings tips
To print successfully, the HP cartridges should be functioning properly with ink, the paper should be suicient
loaded correctly, and the printer should have the appropriate settings.
Ink tips
Use original HP cartridges.
Install both the black and tri-color cartridges correctly.
For more information, see Replace the cartridges on page 70.
Check the estimated ink levels in the cartridges to make sure there is ink.suicient
For more information, see Check the estimated ink levels on page 67.
If the print quality is not acceptable, see for more information.Fix print quality issues on page 94
NOTE: Original HP cartridges are designed and tested with HP printers and papers to help you easily
produce great results, time after time.
HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a
result of using a non-HP supply will not be covered under warranty.
If you see a 'Non-HP Cartridge' message displayed from the printer software and you believe you purchased
original HP cartridges, go to: www.hp.com/go/anticounterfeit .
Paper loading tips
Load a stack of paper (not just one page). All of the paper in the stack should be in the same size and
type to avoid a paper jam.
Load the paper with the side to be printed on facing up.
Make sure that paper loaded in the paper tray lays at, and the edges are not bent or torn.
Adjust the paper-width guides in the paper tray to snugly against all paper. Make sure the paper-t
width guides do not bend the paper in the paper tray.
For more information, see Load media on page 18.
Printer settings tips
Printer settings tips (Windows)
To change default print settings, open the HP printer software, click , and then click Print & Scan Set
Preferences. For information how to open the printer software, see Open the HP printer software
(Windows) on page 40.
To understand paper and paper tray settings:
54 Chapter 5 Print ENWW
Paper Size: Select the paper size you loaded in the paper tray.
Paper Type Media or : Select the paper type you are using.
To understand color or black and white settings:
Color: Uses ink from all cartridges for full color prints.
Black & White Black Ink Only or : Uses the black ink only for normal or lower quality black and
white prints.
High Quality Grayscale: Uses ink from both the color and black cartridges to produce a wider range
of black and grey tones for high quality black and white prints.
To understand print quality settings:
The print quality is measured in print resolution dots per inch (dpi). Higher dpi produces clearer and
more detailed prints, but slows print speed and might use more ink.
Draft: Lowest dpi typically used when ink levels are low or when high quality prints are not needed.
Normal: Suitable for most print jobs.
Best: Better dpi than .Better
Max DPI Enabled: Highest dpi setting available for print quality.
To understand page and layout settings:
Orientation Portrait: Select for vertical prints or for horizontal prints.Landscape
Print on Both Sides: Manually the pages after one side of the paper prints out so that you can ip
print on both sides of the paper.
Flip on Long Edge: Select it if you want to pages by the long edge of the paper when ip
printing on both sides of the paper.
Flip on Short Edge: Select it if you want to pages by the short edge of the paper when ip
printing on both sides of the paper.
Pages per Sheet: Helps you specify the order of the pages if you print the document with more
than two pages per sheet.
ENWW Tips for print success 55
6 Copy and scan
You can scan documents, photos, and other paper types, and send them to a variety of destinations, such as a
computer or an email recipient.
When scanning documents with the HP printer software, you can scan to a format that can be searched and
edited.
When scanning a borderless original, use the scanner glass and not the document feeder.
NOTE: Some scan functions are only available after you have installed the HP printer software.
Copy and scan using HP Smart
Copy from the printer
Scan
Tips for copy and scan success
56 Chapter 6 Copy and scan ENWW
Copy and scan using HP Smart
You can use the HP Smart app to copy and scan documents or photos using your device camera. HP Smart
includes editing tools that allow you to adjust the scanned image before saving, sharing, or printing. You can
print, save your scans locally or in cloud storage, and share them via email, SMS, Facebook, Instagram, etc. To
copy and scan with HP Smart, follow the instructions provided in the appropriate section below, depending on
the type of device you are using.
This section provides basic instructions for using the HP Smart app to copy or scan from your Android, iOS,
Windows 10 or macOS device. For more information about using the HP Smart app, go to:
iOS/Android: www.hp.com/go/hpsmart-help
Windows 10: www.hp.com/go/hpsmartwin-help
macOS: www.hp.com/go/hpsmartmac-help
Copy and scan from an Android or iOS device
Scan from a Windows 10 device
Copy and scan from an Android or iOS device
To copy from an Android or iOS device
1. Open the HP Smart app.
2. Tap the Plus icon if you need to change to a dierent printer, or add a new printer.
3. Tap . The built-in camera will open.Copy
4. Put a document or photo in front of the camera, select a size option to help identifying the size of the
original, and then tap the round button at the bottom of the screen to take a picture.
TIP: For the best result, adjust the camera position to place the original within the provided frame on
the preview screen.
5. Set the number of copies or make other adjustments if necessary:
Tap the Add Pages icon to add more documents or photos.
Tap the Delete icon to remove documents or photos.
Tap to adjust how to the original to the paper.Resize ll
6. Tap or Start Black Start Color to make a copy.
To scan from an Android or iOS device
1. Open the HP Smart app.
2. Tap the Plus icon if you need to change to a dierent printer, or add a new printer.
3. Select Camera Scan. The built-in camera will open. Scan your photo or document using the camera.
4. When you have adjusting the scanned document or photo, save, share, or print it.nished
ENWW Copy and scan using HP Smart 57
Scan from a Windows 10 device
To scan a document or photo using the device camera
If your device has a camera, you can use the HP Smart app to scan a printed document or photo with the
device camera. You can then use HP Smart to edit, save, print or share the image.
1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot
on page 39.
2. Select , and then select .Scan Camera
3. Put a document or photo in front of the camera, and then click or tap the round button at the bottom of
the screen to take an image.
4. Adjust boundaries if needed. Click or tap the Apply icon.
5. Make other adjustments if necessary:
Click or tap Add Pages to add more documents or photos.
Click or tap to rotate or crop the document or image, or adjust its contrast, brightness, Edit
saturation, or angle.
6. Select the le type you want, and then click or tap the Save icon to save it or click or tap the Share icon
to share it with others.
To edit a previously scanned document or photo
HP Smart provides editing tools, such as crop or rotate, so that you can use to adjust a previously scanned
document or photo on your device.
1. Open HP Smart. For more information, see Use the HP Smart app to print, copy, scan, and troubleshoot
on page 39.
2. Select , and then select .Scan Import
3. Select the document or photo that you want to adjust, and then click or tap .Open
4. Adjust boundaries if needed. Click or tap the Apply icon.
5. Make other adjustments if necessary:
Click or tap Add Pages to add more documents or photos.
Click or tap to rotate or crop the document or image, or adjust its contrast, brightness, Edit
saturation, or angle.
6. Select the le type you want, and then click or tap Save Share or to save the le or share it with others.
58 Chapter 6 Copy and scan ENWW
Copy from the printer
The Copy button on the printer display allows you to easily select number of copies and color or black and
white for copying on plain paper.
From the scanner glass
1. Load paper in the paper tray.
For information about how to load paper, see .Load media on page 18
2. Load the original, print-side down, on the scanner glass, aligned with the top-left corner.
For more information, see Load original on page 21.
3. Press either the Start Copy Black Start Copy Color button ( ) or the button ( ) to make a copy.
Copying will start two seconds after the last button press.
TIP: You can increase the number of copies by pressing the button multiple times.
ENWW Copy from the printer 59
Scan
You can scan documents, photos, and other paper types, and send them to a variety of destinations, such as a
computer or an email recipient.
Scan using HP printer software
Scan using Webscan
Scan using HP printer software
Scan to a computer
Scan to email
Create a new scan shortcut (Windows)
Change scan settings (Windows)
Scan to a computer
Before scanning to a computer, make sure you have already installed the HP recommended printer software.
The printer and computer must be connected and turned on.
In addition, on Windows computers, the printer software must be running prior to scanning.
To enable the scan to a computer feature (Windows)
If the printer is connected to the computer with a USB connection, the feature for scanning to computer is
enabled by default and cannot be disabled.
If you are using a network connection, follow these instructions if the feature has been disabled, and you wish
to enable it again.
1. Open the HP printer software. For more information, see Open the HP printer software (Windows)
on page 40.
2. Go to the section.Scan
3. Select Manage Scan to Computer.
4. Click .Enable
To scan an original from HP printer software (Windows)
1. Load the original, print-side down, on the scanner glass, aligned with the top-left corner.
2. Open the HP printer software. For more information, see Open the HP printer software (Windows)
on page 40.
3. In the printer software, under , click , and then click Print & Scan Scan Scan a Document or Photo .
4. Under , select the type of scan you want, and then click .Scan Shortcuts Scan
60 Chapter 6 Copy and scan ENWW
NOTE: The initial screen allows you to review and modify basic settings. Click the link at the top More
right corner of the Scan dialog to review and modify detailed settings.
For more information, see Change scan settings (Windows) on page 62.
Scan to email
To scan a document or photo to email from HP printer software (Windows)
1. Load the original, print-side down, on the scanner glass, aligned with the top-left corner.
2. Open the HP printer software. For more information, see Open the HP printer software (Windows)
on page 40.
3. In the printer software, under , click , and then click Print & Scan Scan Scan a Document or Photo .
4. Under , select Scan Shortcuts Email as PDF Email as JPEG Scan or , and then click .
NOTE: The initial screen allows you to review and modify basic settings. Click the link at the top More
right corner of the Scan dialog to review and modify detailed settings.
For more information, see Change scan settings (Windows) on page 62.
If Show Viewer After Scan is selected, you can make adjustments to the scanned image in the preview
screen.
Create a new scan shortcut (Windows)
You can create your own scan shortcut to make scanning easier. For example, you might want to regularly
scan and save photos in PNG format, rather than JPEG.
1. Load the original, print-side down, on the scanner glass, aligned with the top-left corner.
2. Open the HP printer software. For more information, see Open the HP printer software (Windows)
on page 40.
3. In the printer software, under , click , and then click Print & Scan Scan Scan a Document or Photo .
4. Click Create New Scan Shortcut .
5. Enter a descriptive name, choose an existing shortcut on which to base your new shortcut, and then click
Create .
For example, if you are creating a new shortcut for photos, choose either Save as JPEG Email as or
JPEG . This makes available the options for working with graphics when scanning.
6. Change the settings for your new shortcut to meet your needs, and then click the save icon to the right
of the shortcut.
NOTE: The initial screen allows you to review and modify basic settings. Click the link at the top More
right corner of the Scan dialog to review and modify detailed settings.
For more information, see Change scan settings (Windows) on page 62.
ENWW Scan 61
To enable Webscan
1. Open the embedded web server. For more information, see .Open the embedded web server on page 36
2. Click the tab.Settings
3. In the section, click Security Administrator Settings.
4. Select Webscan from EWS to enable Webscan.
5. Click Apply.
To scan using Webscan
Scanning using Webscan basic scan options. For additional scan options or functionality, scan from the oers
HP printer software.
1. Load the original, print-side down, on the scanner glass, aligned with the top-left corner.
2. Open the embedded web server. For more information, see .Open the embedded web server on page 36
3. Click the tab.Scan
4. Click in the left pane, change any settings, and then click .Webscan Start Scan
ENWW Scan 63
Tips for copy and scan success
Use the following tips to copy and scan successfully:
Keep the glass and the back of the lid clean. The scanner interprets anything it detects on the glass as
part of the image.
Load the original, print-side down, on the scanner glass, aligned with the top-left corner.
To make a large copy of a small original, scan the original into the computer, resize the image in the
scanning software, and then print a copy of the enlarged image.
If you want to adjust scan size, output type, scan resolution, or type, and so on, start scan from the le
printer software.
To avoid incorrect or missing scanned text, make sure the brightness is set appropriately in the
software.
If you want to scan a document with several pages into one le instead of multiple start the scan les,
with the printer software or app.
64 Chapter 6 Copy and scan ENWW
7 Manage cartridges
Information on cartridges and the printhead
Check the estimated ink levels
Order ink supplies
HP Instant Ink
Replace the cartridges
Use single cartridge mode
Cartridge warranty information
Tips for working with cartridges
ENWW 65
Information on cartridges and the printhead
The following tips help maintain HP cartridges and ensure consistent print quality.
The instructions in this guide are for replacing cartridges, and are not intended for time installation.rst
Keep all cartridges in the original sealed packages until they are needed.
Be sure to turn the printer properly.o
Store cartridges at room temperature (15-35° C or 59-95° F).
Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges.
Handle cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary
printing problems.
If you are transporting the printer, do the following to prevent ink leaking from the printer or other
damage from occurring to the printer:
Make sure you turn the printer by pressing (the Power button). Wait until all sounds of o
internal motion stop before unplugging the printer.
Make sure you leave the cartridges installed.
The printer must be transported sitting it should not be placed on its side, back, front, or top.at;
If you have an HP+ printer, you must use Original HP cartridges. If non-Original HP or relled cartridges
are installed, the printer will not be able to print.
CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality
issues and possible extra ink usage or damage to the ink system. Never turn the printer when cartridges o
are missing.
66 Chapter 7 Manage cartridges ENWW
Check the estimated ink levels
You can check the estimated ink levels from the printer software, printer control panel or HP Smart.
To check the ink levels from the printer software (Windows)
1. Open the HP printer software.
2. In the printer software, click Estimated Levels.
To check the ink levels from HP Smart
Open HP Smart on your mobile device. The estimated ink levels for your printer appear at the top of the
screen, beside the picture of the printer.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When an indicator
shows low-ink levels, consider having a replacement ink cartridge available to avoid possible printing delays.
You do not need to replace ink cartridges until print quality becomes unacceptable.
NOTE: If you have installed a relled or remanufactured cartridge, or a cartridge that has been used in
another printer, the ink level indicator might be inaccurate or unavailable.
NOTE: Ink from the cartridges is used in the printing process in a number of dierent ways, including in the
initialization process, which prepares the printer and cartridges for printing, and in printhead servicing, which
keeps print nozzles clear and ink smoothly. In addition, some residual ink is left in the cartridge after owing
it is used. For more information, see www.hp.com/go/inkusage .
ENWW Check the estimated ink levels 67
Order ink supplies
Before ordering cartridges, locate the correct cartridge number.
To locate the cartridge number on the printer
The cartridge number is located inside the cartridge access door.
To locate the cartridge number from the HP Smart app
Open HP Smart. On the Home screen, click or tap the printer image, and then click or tap Supported
Supplies Supply Status or .
To order original HP supplies for the printer, go to www.hp.com/buy/supplies . If prompted, choose your
country/region, and then follow the prompts to the right cartridges for your printer.nd
NOTE: Ordering cartridges online is not supported in all countries/regions. If it is not available in your
country/region, you may still view supplies information and print a list for reference when shopping at a local
HP reseller.
68 Chapter 7 Manage cartridges ENWW
HP Instant Ink
Your printer is eligible for the HP Instant Ink replacement service, which can reduce your printing costs and
save you time. After you enroll in the service, your printer automatically keeps track of your ink levels and
orders more ink for you when the ink is running low. HP ships the new cartridges straight to your door before
your ink runs out, so you'll always have ink on hand when you need it. Additionally, the cartridges that you
receive contain more ink than HP XL cartridges, so you'll need to replace cartridges less frequently. To learn
more about how HP Instant Ink can save you time and money, go to .hpinstantink.com
NOTE: HP Instant Ink service might be available in all countries. To check availability, visit
hpinstantink.com.
ENWW HP Instant Ink 69

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Márka: HP
Kategória: nyomtató
Modell: ENVY 6032e +

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