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Epson®SureColor®F9470/F9470H
User's Guide
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Contents
Epson SureColor F9470/F9470H User's Guide ......................................................................................... 7
Introduction to Your Printer........................................................................................................................ 8
Notations Used in the Documentation .................................................................................................. 8
Printer Part Locations........................................................................................................................... 8
Product Parts - Top and Right Side ................................................................................................. 9
Product Parts - Inside .................................................................................................................... 12
Product Parts - Back...................................................................................................................... 13
Control Panel Parts ....................................................................................................................... 14
Consumables and Replacement Parts............................................................................................... 18
Printer Usage Guidelines ................................................................................................................... 19
Using Your Printer ......................................................................................................................... 19
Handling Ink Packs and Ink Tanks................................................................................................. 20
Handling Media.............................................................................................................................. 21
Storing Your Printer ....................................................................................................................... 21
Media Handling.......................................................................................................................................... 23
Media Handling Precautions .............................................................................................................. 23
Loading Media.................................................................................................................................... 24
Viewing and Changing Media Settings............................................................................................... 39
Saving Sets of Media Settings............................................................................................................ 41
Printable Area and Media Size Checking ........................................................................................... 42
Printing the Amount of Media Remaining ........................................................................................... 44
Aligning the Print Head....................................................................................................................... 45
Media Feed Adjustment ..................................................................................................................... 46
Adjusting the Media Feed Automatically........................................................................................ 47
Adjusting the Media Feed Manually............................................................................................... 48
Adjusting the Media Feed During Printing ..................................................................................... 50
Adjusting Heating and Drying During Printing .................................................................................... 50
Cutting Media ..................................................................................................................................... 51
Using the Auto Take-up Reel ............................................................................................................. 54
About the Auto Take-up Reel ........................................................................................................ 55
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Attaching the Take-up Roll Core to the Auto Take-up Reel ........................................................... 55
Take Up with the Printable Side In................................................................................................. 63
Take Up with the Printable Side Out.............................................................................................. 69
Removing Media from the Auto Take-up Reel............................................................................... 75
Using the Control Panel Menus................................................................................................................ 79
Accessing the Printer's Menus ........................................................................................................... 79
Media Setup Menu Settings ............................................................................................................... 79
Printer Setup Menu Settings .............................................................................................................. 85
Maintenance Menu Settings............................................................................................................... 87
Printer Status Menu Settings.............................................................................................................. 89
Other Settings Menu Settings ............................................................................................................ 89
Maintenance............................................................................................................................................... 91
When to Maintain Your Product ......................................................................................................... 91
Preparing for Maintenance ................................................................................................................. 93
Maintenance Supplies ................................................................................................................... 93
Maintenance Precautions.............................................................................................................. 95
Using Ink Cleaner .......................................................................................................................... 96
Moving the Print Head for Maintenance......................................................................................... 97
Stirring High Density Black Ink and Fluorescent Ink........................................................................... 98
Replacing the Ink and Chip Unit ....................................................................................................... 102
About Ink and Chip Unit Replacement......................................................................................... 103
Ink and Chip Unit Precautions ..................................................................................................... 103
Replacing the Chip Unit and Refilling Ink..................................................................................... 104
Print Head Maintenance................................................................................................................... 117
Checking for Clogged Print Head Nozzles................................................................................... 118
Cleaning the Print Head............................................................................................................... 119
Cleaning Around the Print Heads..................................................................................................... 120
Cleaning the Anti-drying Caps.......................................................................................................... 122
Cleaning the Platen and Media Edge Guides................................................................................... 127
Cleaning the Heat Shield.................................................................................................................. 129
Replacing the Waste Ink Bottle ........................................................................................................ 131
Replacing the Head Cleaning Set .................................................................................................... 135
Replacing the Media Edge Guides................................................................................................... 140
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Technical Specifications ........................................................................................................................ 194
Windows System Requirements ...................................................................................................... 194
Printing Specifications...................................................................................................................... 195
Electrical Specifications ................................................................................................................... 195
Environmental Specifications ........................................................................................................... 196
Dimension Specifications ................................................................................................................. 196
Interface Specifications .................................................................................................................... 197
Ink Pack Specifications .................................................................................................................... 197
Media Specifications ........................................................................................................................ 198
Safety and Approvals Specifications ................................................................................................ 198
Notices ..................................................................................................................................................... 199
Important Safety Instructions............................................................................................................ 199
General Product Safety Instructions ............................................................................................ 199
Ink Pack Safety Instructions ........................................................................................................ 201
FCC Compliance Statement............................................................................................................. 201
Binding Arbitration and Class Waiver ............................................................................................... 202
Trademarks...................................................................................................................................... 205
Copyright Notice............................................................................................................................... 206
A Note Concerning Responsible Use of Copyrighted Materials................................................... 206
Copyright Attribution.................................................................................................................... 207
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Epson SureColor F9470/F9470H User's Guide
Welcome to the Epson SureColor F9470/F9470H User's Guide.
For a printable click PDF copy of guide, this here.
8
Introduction to Your Printer
Refer to these sections to learn more about your printer and this manual.
Note: The SureColor F9470 is shown in most illustrations in this manual, but the instructions apply to
both models unless noted otherwise.
Notations Used in the Documentation
Printer Part Locations
Consumables and Replacement Parts
Printer Usage Guidelines
Notations Used in the Documentation
Follow the guidelines in these notations as you read your documentation:
• must be followed carefully to avoid bodily injury.Warnings
• must be observed to avoid damage to your equipment.Cautions
• contain important information about your printer.Notes
• contain additional printing information.Tips
Parent topic: Introduction to Your Printer
Printer Part Locations
Check the printer part illustrations to learn about the parts on your printer.
Product Parts - Top and Right Side
Product Parts - Inside
Product Parts - Back
Control Panel Parts
Parent topic: Introduction to Your Printer
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Product Parts - Top and Right Side
Front/Top
1 Maintenance cover (left)
2 After heater
3 Media guide bar
4 Roll core holder handle
5 Roll core holder (auto take-up reel)
6 Roll supports
7 switchAuto
8 switchManual
9 Heat shield
10 Ink tank
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11 Slider (chip holder)
12 Lock lever
13 Chip unit check light
14 Stirring stick
15 Maintenance cover (right)
16 Media loading lever
17 Alert light
18 Control panel
19 Front cover
Right Side
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1 Airflow vents
2 Waste ink tube
3 Waste ink bottle stopper
4 Waste ink bottle
5 Casters
6 Adjusters
7 AC inlet #1 and #2
8 LAN port
9 Data light (orange)
10 Status light
Red: 100Base-TX
Green: 1000Base-T
11 USB port
Slider (Chip Holder) Parts
1 Slider
2 Ink inlet cover
3 Chip unit
Parent topic: Printer Part Locations
12
Product Parts - Inside
1 Print head
2 Media edge guide
3 Cutter groove
4 Pressure rollers
5 Platen
6 Anti-drying caps
7 Wiper unit
8 Flushing pad
Parent topic: Printer Part Locations
13
Product Parts - Back
1 Drive switch
2 Roll core holder (media feeding unit)
3 Level gauge
4 Roll support
5 Lift lever
6 Roll core holder handle
Parent topic: Printer Part Locations
14
Control Panel Parts
1power button
2power light
3 media setup button
4 LCD screen
5 buttonMenu
6 back button
7 Left and right arrow buttons
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8 Up and down/media feed buttons
9 buttonOK
10 heat/dry menu button
11 maintenance button
12 pause/cancel button
13 internal light button
LCD Screen Display
1 Status messages
2 After heater temperature status
: After heater is the selected temperature
: After heater has not yet reached the selected temperature
3 Feed adjustment information, if you have entered a value during printing
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Chip unit status
The chip unit status (1) changes from normal (left) to warning or error
status (right) if necessary.
The ink color is shown below (2).
• FY: Fluorescent Yellow (SureColor F9470H)
• FP: Fluorescent Pink (SureColor F9470H)
• HDK: High Density Black
• Y: Yellow
• M: Magenta
• C: Cyan
Remaining ink level indicators
Ink is low
Ink is nearing the end of its life. Check the remaining ink in the ink tank
using the scale on the ink pack and, if necessary, refill the ink and
replace the chip unit.
Ink is out and printing is stopped. Replace the chip unit and refill the ink.
A chip unit for automatic charging is mounted. When ink gets low, a low
ink warning does not appear. If the icon is flashing, the chip has been
removed.
The lock lever is raised; automatic charging cannot occur. Lower the lock
lever.
The chip unit is mounted incorrectly or incompatible.
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Check the displayed chip unit message.
Parent topic: Printer Part Locations
Related references
Media Setup Menu Settings
Related tasks
Replacing the Waste Ink Bottle
Replacing the Head Cleaning Set
Replacing the Chip Unit and Refilling Ink
Consumables and Replacement Parts
You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To
find the nearest reseller, visit (U.S.) or (Canada), selectproimaging.epson.com proimaging.epson.ca
your product series and product, and click the button. Or call 800-GO-EPSON (800-463-Where to Buy
7766) in the U.S. or 800-807-7766 in Canada.
Caution: Using ink from an non-genuine ink pack may result in a malfunction. Epson shall not be held
responsible for any damages or problems with the product that may occur when using non-genuine ink
packs.
Ink pack Part number
High-Density Black C13T46C820
Cyan C13T46C220
Magenta C13T46C320
Yellow C13T46C420
Fluorescent Yellow
(SureColor F9470H)
C13T46C620
Fluorescent Pink
(SureColor F9470H)
C13T46C520
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Replacement part Part number
Maintenance kit C13S210063
Waste ink bottle T724000
Media edge guide C932121
Head cleaning set C13S210051
Cleaning stick C13S090013
Cleaning wipes C13S090016
Option Part number
1-year extended Epson
Preferred Plus service plan
EPPF90SB1
Parent topic: Introduction to Your Printer
Printer Usage Guidelines
Follow the guidelines in these sections as you use your printer, consumables, and print media.
Using Your Printer
Handling Ink Packs and Ink Tanks
Handling Media
Storing Your Printer
Parent topic: Introduction to Your Printer
Using Your Printer
Follow these guidelines as you use your printer:
• Operate the printer only within the specified operating temperature and humidity range for your
product and your media.
• Check to make sure you maintain the specified humidity range, especially in dry areas or air
conditioned environments.
• Keep the printer out of direct sunlight.
• Do not install the printer next to heat sources or directly in the path of exhaust from a ventilator or air
conditioner. Failure to observe this precaution could result in the print head nozzles drying out and
clogging.
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• Allow ink packs that have been stored at low temperatures for an extended period of time to return to
room temperature for four hours before use.
• Refill the ink tank as soon as possible after opening an ink pack.
• When refilling an ink tank, use all of the ink in the ink pack at once.
Parent topic: Printer Usage Guidelines
Related references
Ink Pack Specifications
Handling Media
Follow these guidelines as you handle or store media:
• Read and follow the guidelines provided with each type of media.
• Do not fold the media or otherwise damage its printable surface.
• Do not touch the printable surface. This prevents oil from your hands from causing print quality
problems.
• When handling media, hold it by both edges, preferably while wearing cotton gloves.
• Keep the media dry and avoid storage locations subject to direct sunlight, excessive heat, and high
humidity.
• Retain the media packaging materials so you can use it to store unused media.
• After printing, do not touch, rub, or scratch the printed surface to avoid removing the ink.
• Dry printed media completely before folding or stacking it, or the printed surface may be damaged.
• Keep printed media out of direct sunlight.
• Display and store printed media as instructed in the media documentation.
• When you are not printing on media, remove it from the printer and place it in its original packaging to
prevent deterioration.
Parent topic: Printer Usage Guidelines
Storing Your Printer
Follow these guidelines if you need to store your printer for a long period:
• If the printer is not used for an extended period of time with the power off, clean the print head nozzles.
Turn the printer on at least once every two weeks to automatically clean the print head and prevent the
nozzles from clogging. If you do not turn on the printer for a long time, the printer may malfunction.
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• If you will not use the printer for more than two weeks, maintenance must be performed by a service
engineer before and after this period. Contact Epson support.
• Even if the printer is not turned on, ink that has accumulated in the waste ink tube may leak out. Make
sure the waste ink bottle is installed even when the printer is not on.
• Remove any loaded media before storing the printer to prevent the pressure rollers from causing
creases in the media, which may cause jams or damage to the print head.
• Make sure that the print head is in the home position before storing the printer. If it is left away from the
home position for a long time, the print quality may decline.
• Close all the covers on the printer to prevent dust and debris from getting in. If the printer will be not be
used for an extended period of time, protect it with an anti-static cloth or other cover. The print head
nozzles can become clogged if fine dust gets on the print head, and you may not be able to print
properly.
• Store the printer on a level surface; do not store it on angle, on its end, or upside down.
Parent topic: Printer Usage Guidelines
Related references
Where to Get Help
Related tasks
Cleaning the Print Head
Cutting Media
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Media Handling
See these sections to load and handle media on your product.
Note: The SureColor F9470 is shown in most illustrations in this manual, but the instructions apply to
both models unless noted otherwise.
Media Handling Precautions
Loading Media
Viewing and Changing Media Settings
Saving Sets of Media Settings
Printable Area and Media Size Checking
Printing the Amount of Media Remaining
Aligning the Print Head
Media Feed Adjustment
Adjusting Heating and Drying During Printing
Cutting Media
Using the Auto Take-up Reel
Media Handling Precautions
Follow these guidelines as you load media in your product and remove printed media.
• Be careful when you touch the after heater and media edge guides; they may be hot and could burn
you.
• Take care not to trap your fingers when opening and closing the front cover.
• Do not rub your hands along the edges of the media; the sharp edges could cut you.
• Media is very heavy, so use at least two people to carry the rolls.
• Load media just before printing on it to avoid creases from the pressure rollers; creases may cause
jams or cause the media to rub against the print head.
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• Do not place unwrapped media directly on the floor or press it against your clothing to avoid damaging
the media surface.
• Place unused media in its original packaging for storage.
• Do not load media if the edges are uneven on the roll; this could cause feeding problems. Rewind the
media on the roll or use a different roll.
Parent topic: Media Handling
Loading Media
Before loading media in your printer, review and follow the media handling guidelines for the best results.
Caution: Wait until just before printing to load media. This avoids creases in the media that may be
caused by the pressure rollers. Creased, wavy, or curled media could cause it to jam inside the printer or
contact the print head.
1. Press the power button and wait until you see this message on the LCD screen: .Load media
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2. Open the front cover and raise the media loading lever.
3. Grasp the tabs on the media edge guides and slide them out of the way.
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4. On the back of the product, loosen the right roll core holder locking screw and slide the roll core
holder all the way out.
Note: If the right holder handle shaft is not visible, rotate the handle forward until it stops or the
media cannot load properly.
5. Move the left roll core holder to the correct position for the media roll size you are loading.
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6. Hold down the left roll core holder and tighten the locking screw so the roll core holder does not
move.
7. Place your media on the roll supports temporarily, making sure the printable side of the media on the
roll faces the correct direction.
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Printable side out
Printable side in
8. On the left side of the product, raise the lift lever to lift the media into position.
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9. Firmly insert the roll core onto the left roll core holder.
Note: If your roll is too small to lift into place with the lift lever, lift it onto the roll core holder by hand.
10. On the right side of the product, raise the lift lever to lift the media into position.
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11. Firmly push the right roll core holder into the roll core.
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13. Hold down the right roll core holder and tighten the locking screw so the roll core holder does not
move.
Note: Make sure the locking screw is fully secured or the roll core holder may move during printing,
causing banding in your printouts.
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14. Rotate the handle shown here until part A is hidden from view, then stop turning the handle.
Caution: Once part A is hidden, do not turn the handle further or you may damage the roll core
holder. If part A remains visible after turning the handle fully, rewind the handle, loosen the locking
screw, and reload the right side of the roll on the product.
15. Make sure that the left and right sides of the media roll are aligned and realign them, if necessary.
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16. Insert approximately 11.8 inches (30 cm) of media into the opening in the product, then lower the
media loading lever.
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17. Confirm that the left edge of the media lays over some portion of the black rectangle on the loading
guide label as shown.
Note: If the media does not lay over the rectangle on the label, reverse these steps to remove the
media and load it again. Do not reposition the roll core holders while your media is loaded.
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18. On the front of the product, grasp the media and raise the media loading lever.
19. Hold the center of the media with one hand and pull it straight forward and down until it is aligned
with the bottom edge of the label on the after heater.
Note: Do not pull media with both hands; the media may become skewed or move around.
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20. Lower the media loading lever to secure the media in place.
21. On the rear of the product, tap lightly on both ends of the media to check that the tension is even on
both sides. If necessary, raise the media loading lever and correct the media tension, then lower the
media loading lever.
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22. Grasp the tabs on the media edge guides on both sides and move them to the edges of the media.
Adjust the guides so the round holes are centered over the edges of the media as shown.
Caution: If your media is more than 0.02 inch (0.4 mm) thick, leave the media edge guides on the
sides of the product or they could damage the print head.
Note: Make sure to correctly position the media edge guides as shown here or your printouts may
contain banding, uneven tint, or stripes. Do not use the media edge guides if the sides of your
printouts are smudged or torn.
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23. Close the front cover.
24. Select your media settings on the control panel.
Parent topic: Media Handling
Related references
Media Handling Precautions
Related tasks
Viewing and Changing Media Settings
Viewing and Changing Media Settings
After you load media in your product, you can create settings for it. The media settings include the
options selected and stored for each media setting group or RIP setting you created.
1. Press the up or down arrow button to select a stored or empty media setting number for the loaded
media and press the button.OK
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2. Press the up or down arrow button to select the roll type you loaded and press the button.OK
If you turned on the setting, you see a prompt to enter the length of the currentlyMedia Remaining
loaded media.
3. Press the up or down arrow button to select a roll length from 3 to 1968 feet (1 to 600 m) long and
press the button.OK
After a moment you see on the LCD screen indicating that the printer is ready to print.Ready
Parent topic: Media Handling
Related references
Media Setup Menu Settings
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Related tasks
Saving Sets of Media Settings
Saving Sets of Media Settings
You can store sets of media settings for each type of media you use. This lets you quickly select all the
necessary settings whenever you print on that media type.
Note: Make sure that you loaded the media type for which you are selecting settings.
1. Press the button on the product control panel.Menu
2. Press the button to select .OK Media Setup
3. Press the down arrow button to select and press the button.Easy Media Setup OK
4. Press the up or down arrow button to select a number for the set of media settings (from 1 to 30) and
press the button.OK
5. Press the up or down arrow button to display the characters you can use to name the media set.
When you see the desired character, press the right arrow button to select it and move to the next
character position. Repeat this step as necessary to complete the setting name. When you finish,
press the button.OK
Note: If you need to delete the previous character, press the left arrow button.
6. Press the up or down arrow button as necessary to select each available media setting and press
the button. If necessary, press the back button to return to the menu to select additionalOK
settings.
Parent topic: Media Handling
Related tasks
Loading Media
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Printable Area and Media Size Checking
The left and right edges of media recognized by your product vary depending on the Media Size Check
setting.
• When the setting is turned on, your product automatically detects the left and rightMedia Size Check
edges of the media within 0.2 inches (5 mm), as long as the media edge guides are attached correctly.
1 0.2 inches (5 mm)
• When the setting is turned off, your product uses the longest scale on the afterMedia Size Check
heater label shown as the standard position for the right edge of the media. The left edge of the media
is determined to be 64 inches (1626 mm) from the standard position for the right edge, no matter the
width of the loaded media. The printable area ranges for the media are described in the table here.
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Note: Media Size CheckIf you turn off the setting, printing may occur outside the edges of your
media, causing ink to stain the product. Make sure your print data width does not exceed the loaded
media width. When you load media to the left of the right side reference position, adjust the Print Start
Position setting on the product control panel to match the position where the media is loaded.
1 Bottom margin1
You can configure this margin in the RIP software from 0.2 inch (5 mm) to 0.7 inch (17 mm); if
you set it below 0.2 inch (5 mm) or above 0.7 inch (17 mm), it is changed to 0.2 inch (5 mm) and
0.7 inch (17 mm) to maintain feeding accuracy.
2 Top margin1,2
You can configure this margin in the RIP software from 0.2 inch (5 mm) and above; if you set it
below 0.2 inch (5 mm), it is changed to 0.2 inch (5 mm) to maintain feeding accuracy. The margin
differs based on how far you pulled the media during loading.
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3 Left margin3,4
You select this margin as the setting on the product control panel. The defaultSide Margin(Left)
setting is 0.2 inch (5 mm), but you can select from 0.12 inch (3 mm) to 0.98 inch (25 mm).
4 Right margin3,4
You select this margin as the total of the values for the (default setting is 0)Print Start Position
and (default setting is 0.2 inch [5 mm]) settings on the product control panel.Side Margin(Right)
You can select from 0.12 inch (3 mm) to 32.5 inches (825 mm).
5 Media width
11.8 to 64 inches (300 to 1626 mm); if is off, the product assumes this isMedia Size Check
64 inches (1626 mm) regardless of the actual width
1The configured margin and the actual print results may differ depending on the RIP software you use.
Contact the RIP manufacturer for more information.
2When you set the setting to the option on the product controlMargin Between Pages No Margin
panel, you can adjust the margin from –0.39 inch (–10 mm) to 0.39 inch (10 mm).
3Depending on the RIP software, you may be able to use it to set these margins. Contact the RIP
manufacturer for more information.
4When using the media edge guides, leave margins of at least 0.4 inch (10 mm) to avoid printing over
them. If the total of the print data width and left and right margins exceeds the printable area, a portion of
the print data will not print.
Parent topic: Media Handling
Related references
Printer Setup Menu Settings
Printing the Amount of Media Remaining
After you print, you can print the amount of media remaining on the leading edge of the remaining roll.
This lets you enter the number the next time you load the media for the most accurate accounting of the
media remaining on each roll.
Note: Media RemainingYou must turn on the setting on the product control panel to calculate the
amount of media remaining.
1. Make sure your product is ready to print.
2. Press the media setup button.
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3. Press the down button to select and press the button.Media Remaining OK
4. Press the button to select .OK Print Remaining Length
5. Press the button to print the amount of media remaining.OK
Parent topic: Media Handling
Related references
Media Setup Menu Settings
Aligning the Print Head
If your printouts are grainy or blurry, you need to align the print head. The thickness of your print media
determines the alignment options you select. You can store separate alignment values for each type of
media you use for quick selection.
Before aligning the print head, make sure you have correctly loaded the media you plan to print on.
1. Press the button.Menu
2. Press the button to select .OK Media Setup
3. Press the down arrow button to select and press the button.Customize Settings OK
4. Press the up or down arrow button to select the number of the media settings you selected for the
currently loaded media. Then press the button.OK
5. Press the down arrow button to select and press the button.Media Adjust OK
6. Press the down arrow button to select and press the button.Manual OK
7. Press the down arrow button to select and press the button.Head Alignment OK
Your product prints an alignment test pattern and automatically feeds the media to viewing position.
Note: If you want to cut the media to better view the pattern, press the up arrow button to move the
media past the cutter groove. Be careful not to rewind curled media past the front cover.
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8. Examine the alignment test pattern to select the pattern number with the fewest gaps as shown.
9. Press the left or right arrow button to select the number of the best pattern and press the button.OK
Repeat this step for all the color patterns.
After you select the final color pattern number, the control panel returns to its ready status.
Parent topic: Media Handling
Related references
Media Setup Menu Settings
Media Feed Adjustment
If your printouts contain horizontal banding, uneven tint, or stripes, you need to adjust the feed of the
media. You do this by printing and examining a test pattern, and then selecting the feed adjustments you
need.
Adjust the feed using the same media type and print conditions you use for printing. For example, if you
are using the auto take-up reel, you should use it during feed adjustment. You may need to adjust the
feed again if you load media of a different width, change the feeding or take-up tension, or adjust the
suction.
Before adjusting the feed, make sure you have correctly loaded the media you plan to print on and
selected all the options you plan to use for printing.
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Note: You can also adjust the feed during printing without printing a test pattern.
Adjusting the Media Feed Automatically
Adjusting the Media Feed Manually
Adjusting the Media Feed During Printing
Parent topic: Media Handling
Adjusting the Media Feed Automatically
You can perform an automatic feed adjustment from the product control panel. Make sure the length of
the loaded media is at least 26 inches (670 mm).
1. Press the button.Menu
2. Press the button to select .OK Media Setup
3. Press the down arrow button to select and press the button.Customize Settings OK
4. Press the down arrow button to select and press the button.Media Adjust OK
5. Press the button to select .OK Auto Feed Adjustment
An adjustment pattern is printed and the product performs automatic adjustments. View the results
and determine if a manual adjustment is necessary.
6. When automatic adjustments are complete, a head alignment pattern is printed.
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7. Examine the alignment pattern to select the pattern number with the fewest gaps as shown.
8. Press the left or right arrow button to select the number of the best pattern and press the button.OK
Repeat this step for all the color patterns.
After you select the final color pattern number, the control panel returns to its ready status.
Parent topic: Media Feed Adjustment
Related references
Media Setup Menu Settings
Related tasks
Adjusting the Media Feed Manually
Adjusting the Media Feed Manually
You can perform a manual feed adjustment from the product control panel if you can still see banding
after performing an automatic feed adjustment.
1. Press the button.Menu
2. Press the button to select .OK Media Setup
3. Press the down arrow button to select and press the button.Customize Settings OK
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4. Press the down arrow button to select and press the button.Media Adjust OK
5. Press the down arrow button to select and press the button.Manual OK
6. Press the button to select .OK Feed Adjustment
7. Press the up or down arrow button to select an adjustment pattern and press the button.OK
• : We recommend starting with this pattern. Make sure the length of the loaded500mm Pattern
media is at least 38 inches (970 mm).
• : Make sure the length of the loaded media is at least 28 inches (720 mm).250mm Pattern
• : Make sure the length of the loaded media is at least 22 inches (570 mm).100mm Pattern
• : Make sure the length of the loaded media is at least 13 inches (330 mm).Standard
Your product prints an adjustment pattern and automatically feeds the media to viewing position.
8. Do the following to adjust the media feed:
• If you selected (recommended), , or , measure500mm Pattern 250mm Pattern 100mm Pattern
the distance between the symbols in each test pattern as shown.+
On the product control panel, enter the value for the distance between the symbols and press+
the button.OK
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• If you selected , your product prints two groups of adjustment patterns (A and B).Standard
On the product control panel, enter the values with the least amount of overlapping or gaps for
each group and press the button.OK
Parent topic: Media Feed Adjustment
Related references
Media Setup Menu Settings
Adjusting the Media Feed During Printing
You can adjust the feed and correct banding during printing without printing a test pattern.
1. During printing, press the media setup button.
The product control panel displays an adjustment value.
2. Press the up or down arrow button to adjust the feed depending on these banding results in your
printout:
• If black bands or dark stripes appear, press the up arrow button to increase the feed amount.
• If white bands or pale stripes appear, press the down arrow button to decrease the feed amount.
3. Check the results in your printout and do one of the following:
• If further adjustment is necessary, repeat the last step.
• If the print quality is good, press the button.OK
Parent topic: Media Feed Adjustment
Adjusting Heating and Drying During Printing
Follow the steps here to adjust the heating and drying settings during printing.
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Note: If the room temperature is too low and you send a print job with high ink density or a small number
of print passes, the print job may pause while the after heater warms up.
1. During printing, press the heat/dry menu button.
2. Press the button to select .OK Heater Temperature
3. Press the up or down arrow button to change the after heater temperature.
4. Press the button.OK
5. Press the back button until appears on the LCD screen.Ready
Parent topic: Media Handling
Related references
Media Setup Menu Settings
Cutting Media
When you finish printing, use a commercially available cutter to cut the media.
Warning: Be careful not to cut yourself when using cutters or other sharp blades. Also be careful
touching areas near the after heater since the after heater may be hot and you could be burned.
1. Press media setup button.
2. Press the button to select .OK Feed to Cut Position
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3. Make sure the trailing edge of the printout has fed beyond the cutter groove on the product, then
open the front cover.
Note: If you printed the amount of media remaining onto your media, press the up arrow button to
rewind the media as necessary to keep this information with the unprinted roll.
4. If you are using the auto take-up reel, move the switch to the position. Use theAuto off Manual
switch to take up the cut media, depending on the printable side of the media:
• Move the switch to the position for printable-side-out media.
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• Move the switch to the position for printable-side-in media.
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5. Use your cutting tool to cut the media along the cutter groove.
Parent topic: Media Handling
Using the Auto Take-up Reel
See these sections to use the auto take-up reel with your product.
About the Auto Take-up Reel
Attaching the Take-up Roll Core to the Auto Take-up Reel
Take Up with the Printable Side In
Take Up with the Printable Side Out
Removing Media from the Auto Take-up Reel
Parent topic: Media Handling
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About the Auto Take-up Reel
The auto take-up reel automatically rolls up printed media as you print.
You can use the auto take-up reel for media with the printable side in (on the left) or printable side out
(on the right).
It is best to do the following when using the auto take-up reel:
• Use media that is 36 inches (91.44 cm) or wider.
• Load media with the printable side in.
• Use a take-up roll core that is the same width as your media so the core does not bend or take up
media incorrectly.
Parent topic: Using the Auto Take-up Reel
Attaching the Take-up Roll Core to the Auto Take-up Reel
Be sure to attach a take-up roll core that is the same width as your media.
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1. Press and hold the down arrow button until the edge of the loaded media reaches the roll core
holder.
Note: Always use the down arrow button to feed loaded media or the media may twist during take-
up.
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2. Loosen the roll core holder locking screws and adjust the roll core holders so they are wider than
your media. Then center the roll supports between the roll core holders.
Note: If the left roll core holder handle shaft is not visible, rotate the handle as shown here until it
stops or the roll core cannot take up media properly.
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3. Align the right roll core holder with the right edge of the media.
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4. Hold down the right roll core holder and tighten the locking screw so the roll core holder does not
move.
5. Insert the roll core onto the right roll core holder.
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6. Insert the left side of the roll core onto the left roll core holder.
7. Push the left roll core holder twice to securely insert it into the roll core.
8. Confirm that the roll core and the edges of the media are aligned. If they are misaligned, loosen the
right roll core holder locking screw and repeat these steps to attach the roll core again.
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9. Hold down the left roll core holder and tighten the locking screw so the roll core holder does not
move.
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10. Rotate the handle shown here until part A is hidden from view, then stop turning the handle.
Caution: Once part A is hidden, do not turn the handle further or you may damage the roll core
holder. If part A remains visible after turning the handle fully, rewind the handle, loosen the locking
screw, and reload the roll core on the auto take-up reel.
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11. Cut off about 9.8 inches (25 cm) from the corners of the end of the media on each side as shown to
prevent folding or catching before take up.
Parent topic: Using the Auto Take-up Reel
Take Up with the Printable Side In
After attaching the roll core on the auto take-up reel, follow these steps to take up media with the
printable side in.
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1. Guide your loaded media over the media guide bar and behind the roll core, then attach the media to
the roll core with tape as shown here.
Note: Make sure the media lays flat across the roll core without any gaps. If necessary, add more
tape or reattach the tape so the media is taken up correctly.
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2. Press and hold the down arrow button on the control panel to feed enough media for it to wrap once
around the roll core.
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3. Confirm that the switch on the auto take-up reel is set to the position, then push and holdAuto off
the switch up to the position to wind the media around the roll core.Manual
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4. Move the switch up to the position.Auto
5. Make sure the media is taut and loads evenly on both sides.
Note: If the media is looser on one side than the other, the media cannot be taken up correctly.
Repeat these steps to reload the media on the auto take-up reel.
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6. Confirm that the tension is even by lightly tapping the media on both sides as shown here.
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7. Press and hold the down arrow button on the control panel until the edges of the media are taken up
and the media wraps once or twice around the roll core.
Parent topic: Using the Auto Take-up Reel
Take Up with the Printable Side Out
After attaching the roll core on the auto take-up reel, follow these steps to take up media with the
printable side out.
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1. Guide your loaded media over the media guide bar and the roll core, then attach the media to the roll
core with tape as shown here.
Note: Make sure the media lays flat across the roll core without any gaps. If necessary, add more
tape or reattach the tape so the media is taken up correctly.
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2. Press and hold the down arrow button on the control panel to feed enough media for it to wrap once
around the roll core.
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3. Confirm that the switch is set to the position, then push and hold the switch downAuto off Manual
to the position to wind the media around the roll core.
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4. Move the switch down to the position.Auto
5. Make sure the media is taut and loads evenly on both sides.
Note: If the media is looser on one side than the other, the media cannot be taken up correctly.
Repeat these steps to reload the media on the auto take-up reel.
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6. Confirm that the tension is even by lightly tapping the media on both sides as shown here.
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7. Press and hold the down arrow button on the control panel until the edges of the media are taken up
and the media wraps once or twice around the roll core.
Parent topic: Using the Auto Take-up Reel
Removing Media from the Auto Take-up Reel
After printing on media loaded on auto take-up reel, follow these steps to remove it.
Note: Make sure the media is cut before removing it from the auto take-up reel.
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1. Rotate the handle of the left roll core holder.
2. While supporting the left side of the media roll, loosen the left roll core holder locking screw and
remove the roll core holder from the roll.
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3. Lower the left side of the media roll onto the roll support.
4. While supporting the right side of the media roll, loosen the right roll core holder locking screw and
remove the roll core holder from the roll.
5. Lower the right side of the media roll onto the roll support.
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Parent topic: Using the Auto Take-up Reel
Related tasks
Cutting Media
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Using the Control Panel Menus
Follow the instructions in these sections to access the printer menu system and select settings.
Accessing the Printer's Menus
Media Setup Menu Settings
Printer Setup Menu Settings
Maintenance Menu Settings
Printer Status Menu Settings
Other Settings Menu Settings
Accessing the Printer's Menus
You can use the printer menus to adjust the settings that control how your product works.
1. Press the button on the control panel.Menu
You see the menus on the LCD screen.
2. Press the up or down arrow button to scroll through the menus.
Note: Press the back button to go back.
3. To change settings in the highlighted menu, press the button.OK
4. Press the up or down arrow button to move through the settings. Press the right or left arrow button
to position the cursor when entering data on the screen.
5. To select a setting, press the button.OK
6. When you finish changing settings on a menu, press the pause/cancel button to return to the
main screen.
Parent topic: Using the Control Panel Menus
Media Setup Menu Settings
Settings on the Media Setup menu let you customize various adjustments for up to 30 different media
types.
Caution: Follow the instructions in the topic links below the table to use these menu settings correctly.
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Setting Options Description
Feed to Cut Position — Sends the end of the print to the cutting
groove.
Easy Media Setup 1 30to Store new media settings.
Screen Display Media Remaining Displays the length of the remaining roll
media in increments of 3.9 inches (0.1
m).
Print Length Displays the length per printed job in
increments of 39.4 inches (1 m).
Media Remaining Print Remaining Length Prints the amount of media remaining
on the current roll.
Length Enter the total roll length, from 3 to
1969 ft (1.0 to 600.0 m).
Remaining Alert Enter the length at which the printer will
alert you to the amount of media
remaining, from 3 to 50 ft (1 to 15 m).
Reset Print Length Manual Reset Resets the print length value to 0 when
you press the button.OK
Auto Reset Per JobSelect to reset the print length
value to 0 for every new job.
If you select , you must manuallyOff
reset the value.
Customize Settings Current Settings Selects the current media setting to
customize (see the next table).
1 30to Selects a stored media setting to
customize (see the next table).
Select Media 1 30to Selects a stored media setting to use
for printing.
Customize Settings options
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Setting Options Description
Setting Name — Enter a name up to 22 characters long
for the group of media settings.
Media Type Thinnest Select for media 16 lb (60 g/m 2) or less.
Thin Select for media 17 to 22 lb (61 to 80
g/m 2).
Thick Select for media 23 to 32 lb (81 to 120
g/m 2).
Thickest Select for media 33 lb (121 g/m 2) or
more.
Adhesive Select when using any weight of
adhesive media.
Media Adjust Auto Feed Adjustment PrintSelect to perform an automatic
feed adjustment.
Manual Feed AdjustmentSelect and select a
pattern type ( ,Standard 100mm
Pattern 250mm Pattern 500mm, , or
Pattern).
Select to adjust onlyHead Alignment
the head alignment.
Advanced Settings — See the next table.
Restore Settings Yes— Select to return all settings for the
selected media to their default values.
Advanced Settings options
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Setting Options Description
Platen Gap 1.6 Select if print quality is unsatisfactory.
2.0 Select for most media; default setting.
2.5 Select only if printouts are scratched or
smudged. Choosing a larger gap than
necessary can cause ink stains inside
the product, reduce print quality, or
shorten product life.
Heating & Drying Heater Temperature Set from 86 to 131 °F (30 to 55 °C);
defaults to 122 °F (50 °C).
Drying Time Per Pass Set from 0 to 10 seconds. You can
maintain a constant drying time by
basing it on the media width.
Blank Area Feed Speeds up feeding of blank areas.
Select , , , orQuick Standard Slow
Slowest.
After Heater Feed Select an option to feed the end of the
printout to the after heater after printing
(if the media will be cut before the next
job starts).
Select orShort, No Rewind Long, No
Rewind to start the next print job
immediately after cutting the media.
Select orShort, Rewind Long, Rewind
to automatically rewind the media before
printing the next job. This setting is
suitable for continuous printing.
If you cut the media manually without
rewinding it, the next print job will not be
performed correctly.
Note: ShortThe option feeds the media
to the top third of the heater. The Long
option feeds the media to 2 inches (50
mm) below the bottom of the heater.
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Setting Options Description
Feeding Tension Lv1 Lv8to Increase the value if creases appear in
media during printing.
Take-up Tension Auto Select for most media.
Manual Lv1 Lv9Select a value from to .
Decrease the value if creases appear in
media during printing or ink adheres to
the back of the take-up roll. Increase the
value if thick media cannot be wound
correctly.
Media Suction Lv0 Lv10to Select a value to increase the gap
between the print head and thin or
flexible media. If print quality is reduced
or media does not feed correctly, you
may need to lower the value.
Head Movement Data Width Select to move the print heads within the
range of the print data's width.
Printer Full Width Select to move the print heads within the
range of the printer's maximum media
width.
Media Width Select to move the print heads within the
range of the width of the loaded media.
Multi-Strike Printing Off Disable the feature.
2 8to Select the number of times each line is
printed.
Feed Speed Limiter On Select if thin media wrinkles or tears
easily (print speed decreases).
Off Select for normal printing.
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Adjusting the Media Feed Manually
Adjusting Heating and Drying During Printing
Aligning the Print Head
Printer Setup Menu Settings
The Printer Setup menu lets you control margin settings, automatic cleaning cycles, and other aspects of
your product's operation.
Caution: Follow the instructions in the topic links below the table to use these menu settings correctly.
Setting Options Description
Margin Setting Side Margin(Right) Sets the width of the right or left margin
from 0.12 to 1.00 inch (3 to 25 mm).
Side Margin(Left)
Print Start Position 0.00 to 32.00 inches (0 to
800 mm)
Sets an additional margin on the right
side of the media.
Margin Between Pages Normal
No Margin
Sets a margin between pages.
Skip Wrinkled Media On
Off
Select to avoid printing on wrinkledOn
media if it was left on the after heater.
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Setting Options Description
Media Check Media Size Check Automatically detects the edges of the
media. Select unless the printerOn
displays when mediaMedia Size Error
is loaded correctly. If you select ,Off
the printer may print beyond the edges
of the media.
Changes to the settings are applied
after the media is reloaded.
Media End Check Automatically detects the end of the
media. Select unless the printerOn
displays when media isMedia Out
loaded correctly.
Media Skew Check Stops printing and displays an error
when skewed media is detected.
Select to avoid jams caused byOn
skewed media.
Media End Option Continue
Stop Printing
Selects whether to continue an
unfinished print job after a media roll is
replaced.
Btw Pages Nozzle Check Off
Print Pattern (1 to 10
pages)
Selects how often to print an automatic
nozzle check pattern between printed
pages.
Lamp Setting Auto
Manual
Selects if the light inside the front cover
turns on automatically. If you select
Manual, press the internal light
button on the control panel to turn the
light on or off.
Head Mode 2 Head Mode
Head1
Head2
Select in most situations.2 Head Mode
If there is a clogged nozzle in a single
print head that cannot be cleared after
several head cleanings, you can
continue printing by selecting one of
the unclogged heads.
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Setting Options Description
Sleep Mode 15 to 240 minutes Sets the number of minutes of inactivity
before the product enters sleep mode.
Press any button on the control panel
to resume operation.
Charge Setting Extend Charge Timing
Forced Charge
Adjusts the chip unit if there is a
discrepancy between the estimated ink
level indicator on the LCD screen and
the actual amount of remaining ink.
Cleaning During Standby When to Clean
Cleaning Level
Sets the time (1 to 240 hours) to
perform head cleaning and the strength
level of cleaning when the product has
not been in use.
Head Maint. Interval 20 to 400 m Sets when to perform head
maintenance after the selected length
of media has been printed.
Restore Settings Yes
No
Returns all items in the Printer Setup
menu to their default settings.
Parent topic: Using the Control Panel Menus
Related references
Printable Area and Media Size Checking
Related tasks
Cleaning the Print Head
Checking for Clogged Print Head Nozzles
Maintenance Menu Settings
The Maintenance menu lets you run nozzle checks, cleaning cycles, and other maintenance operations.
You can access the menu directly by pressing the maintenance button.
Caution: Follow the instructions in the topic links below the table to use these menu settings correctly.
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Setting Options Description
Nozzle Check Print At Right
Print At Center
Print At Left
Prints a nozzle check pattern in the
specified location on the media.
Cleaning Cleaning (Light)
Cleaning (Heavy)
Preventive Cleaning
Lets you clean all or selected nozzles,
based on the nozzle check pattern.
Select the light cleaning level first. If
nozzles are still clogged, select the
heavy cleaning level.
If you anticipate automatic or periodic
head cleaning will occur during a print
job, select toPreventive Cleaning
avoid the cleaning and continue the
print job.
Head Maintenance Auto Head Maintenance ExecuteSelect if nozzles are still
clogged after head cleaning.
Regular Cleaning Move HeadSelect to position the print
heads for cleaning.
Replace Ink Bottle — View instructions on how to replace the
waste ink bottle on the LCD screen.
Head Cleaning Set — View information about the head
cleaning set on the LCD screen.
Other Maintenance Grease Carriage Rod YesSelect if a message to apply
carriage rod grease appears on the
LCD screen.
Parent topic: Using the Control Panel Menus
Related tasks
Checking for Clogged Print Head Nozzles
Cleaning the Print Head
Replacing the Waste Ink Bottle
Replacing the Head Cleaning Set
Applying Carriage Rod Grease
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Setting Options Description
Print Completion Sound On
Off
Enables the alert sound when a print
job is complete.
Alert Lamp Setting On
Off
Enables the alert light when an error
occurs.
Reset All Settings Yes
No
Resets all settings (except in the
Preferences menu) to their defaults.
Parent topic: Using the Control Panel Menus
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Maintenance
See the instructions in these sections to maintain your printer for optimum results.
Note: The SureColor F9470 is shown in most illustrations in this manual, but the instructions apply to
both models unless noted otherwise.
When to Maintain Your Product
Preparing for Maintenance
Stirring High Density Black Ink and Fluorescent Ink
Replacing the Ink and Chip Unit
Print Head Maintenance
Cleaning Around the Print Heads
Cleaning the Anti-drying Caps
Cleaning the Platen and Media Edge Guides
Cleaning the Heat Shield
Replacing the Waste Ink Bottle
Replacing the Head Cleaning Set
Replacing the Media Edge Guides
Applying Carriage Rod Grease
When to Maintain Your Product
See the guidelines here to determine when you perform maintenance operations on your product or
replace or refill consumables. If you need to perform an operation, use the links at the end of this topic.
Caution: To prevent sedimentation and incorrect colors in your printouts, stir the High Density Black ink
and fluorescent inks (if applicable) in the ink tank once a week.
Note: You can set up certain maintenance operations to run automatically using settings on your product
control panel.
Symptom Maintenance or consumable operation
A low ink warning appears on the LCD screen. Check if you need to replace an ink and chip unit
for the indicated color.
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Symptom Maintenance or consumable operation
A prepare and replacement message appears on
the LCD screen.
Replace the waste ink bottle.
A message on the LCD screen tells you to apply
carriage rod grease.
Apply carriage rod grease to the carriage rods.
You want to check the print quality for clogged
nozzles.
Run a nozzle check to print a check pattern.
A nozzle check pattern indicates clogged nozzles. Clean the print head.
Print quality has declined.
Printed media is faint, or contains horizontal
stripes or uneven colors.
Even after cleaning the print head several times,
print quality has declined.
Perform the following as necessary:
• Clean around the print heads.
• Clean the anti-drying caps.
Printed media is smudged.
Ink, paper particles, or lint from the media
accumulate on the platen or media edge guides.
Clean the platen and media edge guides as
necessary.
Ink adheres to the heat shield. Clean the heat shield.
The media edge guides are deformed or damaged. Replace the media edge guides.
A message on the LCD screen tells you the head
cleaning set is nearing the end of its life.
Replace the head cleaning set.
Note: You may need to perform regular cleaning more frequently (such as once a week) depending on
the environment and media being used.
Parent topic: Maintenance
Related tasks
Replacing the Chip Unit and Refilling Ink
Replacing the Waste Ink Bottle
Applying Carriage Rod Grease
Checking for Clogged Print Head Nozzles
Cleaning the Print Head
Cleaning Around the Print Heads
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Cleaning the Anti-drying Caps
Cleaning the Platen and Media Edge Guides
Cleaning the Heat Shield
Replacing the Media Edge Guides
Replacing the Head Cleaning Set
Preparing for Maintenance
Before you perform any maintenance procedures, see these sections to prepare for maintenance.
Maintenance Supplies
Maintenance Precautions
Using Ink Cleaner
Moving the Print Head for Maintenance
Parent topic: Maintenance
Maintenance Supplies
Before performing any maintenance tasks or replacing ink, make sure you have the maintenance
supplies listed here.
Protective eyewear
Obtain commercially available eyewear to protect your eyes from ink and ink cleaner.
Mask
Obtain a commercially available mask to protect your mouth and nose from ink and ink cleaner.
Maintenance tools
Use the maintenance tools that came with your product for general cleaning.
Number Part Quantity
1 Cleaning wipes 100
2 Tweezers 1
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Maintenance Kit
Use the maintenance kit that came with your product for cleaning ink stains. The kit contains the
following items:
Number Part Quantity
1 Ink cleaner 1
2 Cup 1
3 Gloves 12
4 Cleaning stick 25
Metal tray
Use the tray that came with your product to hold cleaning tools and removed consumables.
Soft cloth
Obtain a commercially available static-free, lint-free soft cloth to clean inside the product.
Grease Kit
Use the grease kit that came with your product to apply grease to the carriage rods.
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Number Part Quantity
1 Gloves 16
2 Grease tool 1
3 Cleaning stick 8
4 Pad A 16
5 Pad B 16
6 Secondary carriage rod grease 2
Parent topic: Preparing for Maintenance
Related references
Consumables and Replacement Parts
Maintenance Precautions
Follow these precautions as you maintain your product:
• Remove loaded media from the product before performing any maintenance tasks.
• Touch a metal object to discharge any static electricity before performing any maintenance tasks.
• Never touch the belts, cables, circuit boards, or other parts not covered in the maintenance task steps
or you could adversely affect the print quality or damage your product.
• Use only the cleaning sticks included in the product maintenance kit to clean your product to avoid
damaging the print head.
• Do not reuse cleaning sticks.
• Do not touch the ends of the cleaning sticks to prevent oil from your hands from damaging the print
head.
• Do not use alcohol or water to clean the nozzle surface, caps, or wiper or you may damage your
product.
• Store ink packs, secondary carriage rod grease, and waste ink out of the reach of children.
• Wear protective eyewear, gloves, and a mask when performing maintenance tasks.
• Wash your hands after performing maintenance.
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Warning: If ink, waste ink, ink cleaner, or secondary carriage rod grease contact your skin, or get into
your eyes or mouth, immediately do the following:
• Thoroughly wash the substance from your skin with soapy water. If your skin becomes irritated or
discolored, contact a doctor.
• Immediately rinse the substance from your eyes with water to avoid bloodshot eyes or mild
inflammation. If you experience eye problems, contact a doctor.
• If a substance gets in your mouth, contact a doctor immediately.
• If you swallow a substance, do not induce vomiting and contact a doctor immediately. Inducing
vomiting may cause material to get in your windpipe and cause injury.
Caution: Used cleaning sticks, secondary carriage rod grease, and waste ink are classified as industrial
waste. Dispose of these items according to your local laws and regulations such as entrusting it to an
industrial waste disposal company. When handing over these items to the industrial waste disposal
company, make sure you include the Safety Data Sheet found on Epson's support website.
Parent topic: Preparing for Maintenance
Related references
Maintenance Supplies
Using Ink Cleaner
Use the ink cleaner and cup that came in the maintenance kit to clean only when instructed to.
Whenever you use the ink cleaner, follow the steps here.
Caution: Using ink cleaner on any other parts of your product could damage the product.
Be sure to do the following:
• Store ink cleaner at room temperature and out of direct sunlight.
• Use fresh ink cleaner with a fresh cleaning stick each time; do not reuse them.
• Dispose of used cleaning sticks and ink cleaner according to the used parts disposal guidelines; see
the link below.
1. Place the cup on a tray and pour approximately 0.3 ounce (10 ml) of ink cleaner into the cup.
2. Recap the ink cleaner bottle.
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3. Dip a fresh cleaning stick into the ink cleaner and let any excess cleaning solution drip into the cup.
Parent topic: Preparing for Maintenance
Related references
Maintenance Supplies
Moving the Print Head for Maintenance
Certain maintenance tasks require that you move the print head as described here before performing the
task.
Caution: Always move the print head as described here. Do not move the print head manually or you
may cause your product to malfunction.
1. When the product is turned on, press the maintenance button on the control panel.
You see the menu.Maintenance
2. Press the down arrow button to select and press the button.Head Maintenance OK
3. Press the down arrow button to select and press the button.Regular Cleaning OK
The print head moves into maintenance position.
4. Perform your maintenance task as necessary.
Note: After 10 minutes, an alarm sounds to warning you that the print head is still in the maintenance
position. You also see a notice on the LCD screen telling you to clean the print heads after
maintenance. After completing your maintenance task, press the button to clean the print heads.OK
The alarm sounds again at 10 minute intervals if the print heads are not in the home position.
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Parent topic: Preparing for Maintenance
Related references
Maintenance Menu Settings
Stirring High Density Black Ink and Fluorescent Ink
To prevent sedimentation and incorrect colors in your printed media, stir the High Density Black ink and
fluorescent inks (if applicable) in the ink tank once a week.
SureColor F9470
SureColor F9470H
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1. Open the ink inlet cover for the ink you want to stir.
100
2. Grasp the loop at the top of the ink inlet cap and slowly remove the ink inlet cap.
101
3. Move the stirring stick up and down 15 times. Insert the stick completely into the ink tank and raise
the stick up to the top each time.
Caution: Move the stick slowly and steadily, or ink may splatter.
102
4. Insert the stirring stick into the ink tank and replace the ink inlet cap
Caution: Press the ink inlet cap down firmly. If the slider comes into contact with the ink inlet cap
when pulling it out, the cap could get damaged.
5. Close the ink inlet cover.
Parent topic: Maintenance
Replacing the Ink and Chip Unit
See these sections to replace the ink chip unit in your product.
About Ink and Chip Unit Replacement
Ink and Chip Unit Precautions
Replacing the Chip Unit and Refilling Ink
Parent topic: Maintenance
Related references
Consumables and Replacement Parts
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About Ink and Chip Unit Replacement
When the message is displayed on the LCD screen, you need to refill the ink andCheck Ink Levels
replace the chip unit soon. Obtain an ink pack of the appropriate color as soon as possible.
You will be unable to print if a chip unit needs to be replaced. If the message isCheck Ink Levels
displayed during a print job, the print job pauses while you refill the ink and replace the chip unit. You can
use the same procedure to refill the ink and replace chip units for all colors.
Note: Refill Ink TankWhen the message is displayed on the LCD screen and the remaining ink level is
greater than 2.0 inches (50 mm) from the base of the ink tank, it is time to replace the ink tank. The ink
tank must be replaced because fine dirt, dust, and other foreign material causes the ink tank’s filter to
malfunction. The ink tank replacement interval depends on the usage environment and conditions.
Contact Epson Support for information on replacing components.
Note: Your product has a remaining ink warning system. This system does not directly detect the
amount of ink remaining in the ink tank. Instead, the amount of ink remaining is estimated based on the
ink usage conditions and displayed as a message. The accuracy of this system depends on consistent
and proper ink refills.
If the procedure for replacement and ink refilling here is not followed correctly, the remaining ink warning
system may not function properly. To prevent this, replace the chip unit and refill the ink as soon as
possible once the remaining ink level falls below 2.0 inches (50 mm) from the base of the ink tank.
Parent topic: Replacing the Ink and Chip Unit
Related tasks
Replacing the Chip Unit and Refilling Ink
Ink and Chip Unit Precautions
Follow these precautions as you refill the ink in your product:
• Store ink packs in a location out of the reach of children.
• Wear protective eyewear and gloves when refilling ink.
• Be sure to read the Safety Data Sheet (SDS) before using ink packs. To download it, visit
epson.com/support/sds epson.ca/support/sds(U.S.) or (Canada) and select your product.
• Gently cut or tear off the ink pack spout seal. If you cut the ink pack spout seal too quickly, ink may
splatter.
• Do not squeeze open ink packs. Ink may spill.
• Gently tilt the ink pack when pouring ink into the ink tank.
Termékspecifikációk
| Márka: | Epson |
| Kategória: | nyomtató |
| Modell: | SureColor F9470 |
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