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AdderLink Innity Manager

User Guide

Experts in

Connectivity

Solutions

INSTALLATION

CONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Introduction

Local feed through 3 ...............................................................................................

A.I.M. basics 4 ...........................................................................................................

Supplied items 6 .......................................................................................................

Installation

Connections 7 ..........................................................................................................

Installation requirements 8 ....................................................................................

Tips for a successful implementation 8 ...............................................................

Mounting the A.I.M. server 9 .................................................................................

Conguration

Supported browsers 10 ..........................................................................................

Important rst conguration steps ................................................................11

Adding AdderLink Innity units ......................................................................12

The Dashboard tab 13 ............................................................................................

Enabling Remote Support 25 ...................................................... ...........................

The Channels tab 27 ...............................................................................................

The Receivers tab 30 ..............................................................................................

The Transmitters tab .........................................................................................34

The C-USB LAN tab 37 .........................................................................................

The Servers tab 38 ..................................................................................................

The Users tab 39 .....................................................................................................

The Presets tab 43 ...................................................................................................

The Statistics tab 45 ................................................................................................

Operation

Logging in 46 .............................................................................................................

The Local OSD screen 47 ......................................................................................

Listing C-USB LAN transmitters 48 ..............................................................

Using the Remote OSD feature 49 ................................................................

Further information

Lithium battery ...................................................................................................50

Getting assistance 50 ..............................................................................................

Appendix A - Tips for success when networking ALIF units 51 ...................

Appendix B - Troubleshooting 53 .........................................................................

Appendix C - Redundant servers: Setting up and swapping out 54 .............

Setting up A.I.M. server redundancy .........................................................54

Operation of Redundancy ..........................................................................54

Swapping out an A.I.M. server....................................................................55

Appendix D - Upgrade license 56 ........................................................................

Appendix E - Glossary ......................................................................................57

Appendix F - A.I.M. API .....................................................................................60

Appendix G - DHCP server requirements for ALIF support 72 ..................

Using DHCP Option 125 73 ...........................................................................

Appendix H - Technical specications ...........................................................74

Index

Contents

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AdderLink Innity transmitter and receiver units allow multiple remote users to access

host computers in a very exible manner. Such exibility requires management and

coordination – that is where A.I.M. (AdderLink Innity Manager) becomes vital.

A.I.M. is designed to promote the most efcient use of AdderLink Innity (ALIF) units

by allowing central control over any number of transmitters and receivers. Using the

intuitive A.I.M. web-based interface, one or more administrators can manage potentially

thousands of users who are interacting with an almost unlimited number of devices.

A.I.M. operates as a self-contained compact server (including its own DHCP server) unit

that can be situated anywhere within your network of ALIF devices:

The A.I.M. server is supplied pre-loaded and is straightforward to deploy, requiring only a

network connection and a power input to begin operation.

All conguration of your AdderLink Innity transmitters (channels), receivers and users

are performed using the intuitive A.I.M. browser interface via a network connected

computer.

The A.I.M. server front panel

The A.I.M. server rear panel.

In normal use only the network and power connectors are used (ringed in red).

The A.I.M. server connects to your network and provides administrative

control over the various AdderLink Innity transmitters, receivers and their users.

Note: Although the AdderLink Innity units require Gigabit Ethernet connections, in its

administrative role, the A.I.M. server requires only a 10/100Mbps connection

to the network.

Please see the section Basic steps for a new conguration for assistance with

creating A.I.M. installations.

Introduction

Green

indicator:

Power

Red

indicator:

Drive

activity

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LOCAL FEED THROUGH

ALIF receivers which are equipped with dual IP network ports (ALIF1002, ALIF2000 and

ALIF2020) can be congured to support a local link to a host PC in addition to the main

link to the network. The locally linked PC remains completely isolated from the main

network.

To congure this arrangement, ensure that the IP port that is used for the local link is

not allocated an IP address.

Note: For the local feed through feature to operate, the A.I.M. server must be at version 4.8 or

greater while the endpoints must be at version 4.6 or greater.

In operation, the user of the console at the ALIF

receiver can use the following hotkey combination

to toggle between the network and local links:

CTRL + ALT + L

(this feature is programmable via the A.I.M. server)

ww ad d e r. co mw.

AdderLink

NET SER AUD US B DVI PWR

R E C E I V E R

ALIF TX

ALIF TX ALIF TX

ALIF TX

Link local

Hotk ol:ey switching contr

CTRL + ALT + L

Gigabit

Ethernet

ADMIN

www der.com.ad

AdderLink

MANA GEMEN T S ERVER

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A.I.M. BASICS

Channels

Think of a channel as a ‘virtual transmitter’. It is virtual because the video, audio and

USB streams of a channel do not necessarily have to originate from the same physical

transmitter unit, although in most cases they will. For instance, you could arrange for

video and USB streams to be received from one host computer, while the audio stream

came from an alternative source. Alternatively, two channels could be congured for the

same host computer, each with different access rights to suit particular situations.

Groups

In order to accommodate potentially large numbers of users and devices, A.I.M. uses

a system of groups: User Groups, Receiver Groups and Channel Groups. Groups

allow the administrator to apply collective settings to all members and also to take

full advantage of Inheritance. Inheritance allows members of a group to benet from

settings and permissions made within other groups to which their group is linked. This

saves administration time because members do not need to be individually altered. For

instance, if Sam is in User Group 1, all Channels accessible to User Group 1 will be

available to Sam.

User types

This guide refers to the two main categories of users involved with the A.I.M. system:

• An accesses the A.I.M. system via a network-linked Admin (administrator) user

computer running an Internet browser. Once the necessary username and password

have been entered, Admin users can make changes to the operation of the A.I.M.

system.

• A has a keyboard, video monitor and mouse (plus speakers where Regular user

appropriate) attached to an AdderLink Innity receiver unit and can access one or

more computers that are linked to AdderLink Innity transmitters. The AdderLink

Innity receiver provides an On-Screen Display (OSD) that lists all accessible

computers and allows easy access to them.

Security

Security considerations form a major part of A.I.M. operation, ensuring that users have

rapid access only to the systems for which they have permission. At its core, A.I.M.

manages an important three-way relationship between the users, the AdderLink Innity

receiver(s) and the channels from the host computers.

The diagram shows a representation of the three-way relationship which exists between

users, receivers and channels.

To successfully gain access to a channel:

• The user requires permission to use the receiver,

• The receiver requires permission to connect with the channel,

AND

• The user must have permission to access the channel.

In most cases, the need for three access permissions per connection is unnecessary and

raises administration overheads. Hence, by default, A.I.M. grants open access for the user

to the receiver and the receiver to the channel while restricting the nal, most crucial

piece of the puzzle. For those who require it, the lock upon the user to receiver stage

can be applied individually or globally.

See Permissions on the next page for more details.

continued

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Active Directory

To streamline administration even further, A.I.M. supports Active Directory. By

synchronizing with an LDAP/Active Directory server, details of users (including their

usernames and group memberships) can be securely synchronised from existing

databases in order to both minimize the initial conguration as well as streamline

ongoing updates.

A.I.M. interface

A.I.M. appears in two main ways depending on whether you are an administrator or a

regular user.

• For administrators, full access to the AdderLink Innity Manager Suite is granted.

This comprehensive application shows nine main tabbed areas: Dashboard, Channels,

Receivers, Transmitters C-USB LAN Servers Users Presets Statistics, , , , and , each of

which contains numerous related pages of settings and options. The Dashboard

provides a central location from which the administrator can view overall operation,

make various changes, database backups and also upgrade the rmware of any linked

AdderLink Innity unit.

• For regular users, an efcient page layout provides for which you

a list of all channels

have permission to visit. Against each selectable channel name and description, a series

of icons provide clear feedback about current availability.

Permissions

Permissions exist between Users, Receivers, and Channels.

By default, all users are granted permission to access ALL receivers.

By default, all receivers have permission to connect to ALL channels.

As shown in the introductory diagram, the missing part is the permission for a user to

access each channel.

Permissions between a user and a receiver can be applied in any of the following ways:

• User à Receiver

• User à User Group à Receiver

• User à User Group à Receiver Group à Receiver

• User à Receiver Group à Receiver

Thus, a very indirect way of granting permissions could be:

• User1 is in UserGroup1,

• UserGroup1 has access to ReceiverGroup1,

• ReceiverGroup1 contains Channel1,

• Therefore, User1 has access to Channel1 indirectly.

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SUPPLIED ITEMS

A.I.M. server unit

with integral rack brackets

12V, 5A Power supply plus

country-specic mains cable

Information wallet

containing:

Four self-adhesive rubber feet

Safety document

Replacement power adapter

with locking connector

Part number: PSU-IEC-12VDC-5A

Country-specic power cords

CAB-IEC-AUS (Australia)

CAB-IEC-EURO (Central Europe)

CAB-IEC-UK (United Kingdom)

CAB-IEC-USA (United States)

CAB-IEC-JAPAN (Japan)

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CONNECTIONS

The A.I.M. server unit is supplied fully pre-loaded and permits no local user interaction.

All conguration takes place remotely via the network connections and as a result only

two connections are required: Network and power.

Note: If an existing A.I.M. server must be replaced, follow the important advice given within

Appendix C (Swapping out an A.I.M. server).

Note: The A.I.M. server is supplied with the front panel USB connections blanked off. There is

no need to connect a keyboard or mouse to the unit as conguration takes place across the

network connection.

Network connections

The A.I.M. server has two network connections on the rear panel: port on the left 1

and port on the right. These allow the unit to be connected to internal and external 2

network connections (respectively) as required. The external network connection allows

admin users located away from the internal network to be able to login. Network port 2

supports DHCP, however, port 1 does not and needs to be congured manually.

To connect the internal IP network port

1 Run a category 5e or 6 link cable from the

appropriate hub or router to the A.I.M. server

unit.

2 Connect the plug of the link cable to the left IP

port (1) on the rear panel of the A.I.M. server

unit.

Category 5e or 6 cable from

LAN / network switch

Power supply connection

IMPORTANT: Please read and adhere to the electrical safety information given within the

Safety information section of this guide. In particular, do not use an unearthed power socket or

extension cable.

Note: The A.I.M. server can also be powered from the optional RED-PSU managed power supply

system using a VSC 48 cable.

To connect the power supply

1 Attach the output connector of the power

supply to the power input socket on the left

side of the rear panel.

2 Connect the main body of the power supply to a nearby earthed mains outlet.

To switch on the A.I.M. server unit, click the power

switch on the front panel. Allow 3 minutes for the

booting process to complete.

Installation

Note: The precise operation of the two ports are determined within the A.I.M. server

Management Suite, particularly the Dashboard > Settings > Network page.

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INSTALLATION REQUIREMENTS

• The minimum permissible rmware versions for ALIF units linked with the A.I.M.

server depend upon the rmware version that is running on the A.I.M. server itself.

Note: A.I.M. servers with rmware v4.1 or above no longer support the original ALIF1000.

• A.I.M. server: v4.0 is intended for use with ALIF endpoints at v3.7

• A.I.M. server: v4.1 is intended for use with ALIF endpoints at v4.1

• A.I.M. server: v4.2 is intended for use with ALIF endpoints at v4.2

• A.I.M. server: v4.3 is intended for use with ALIF endpoints at v4.3

• A.I.M. server: v4.4 is intended for use with ALIF endpoints at v4.3 or v4.4*

• A.I.M. server: v4.5 is intended for use with ALIF endpoints at v4.5§

• A.I.M. server: v4.6 is intended for use with ALIF endpoints at v4.5 or v4.6

• A.I.M. server: v4.7 is intended for use with ALIF endpoints at v4.5 or v4.6

• A.I.M. server: v4.8 is intended for use with ALIF endpoints at v4.5 to v4.8

* Due to the changes made to ALIF v4.4 endpoint code to support 4 bit Flash

error checking, it is not possible to downgrade from v4.4 endpoint code.

Therefore, v4.4 A.I.M. has been designed to run with both v4.3 and v4.4 endpoint

code. These are both identical in functionality, but v4.4 endpoint code uses 4-bit

ECC ash and v4.3 uses 1-bit ECC ash.

§ To upgrade to v4.5 endpoint code, it is necessary to rst upgrade to v4.4. Once

at v4.4, it is not possible to downgrade. However, v4.5 does allow a downgrade

to v4.4.

• Portfast needs to be enabled on the network switch to ensure that the ALIF to A.I.M.

communication happens in a timely manner. Note that Cisco uses the term ‘edge port’

rather than ‘port fast’. The option is enabled on each port to which an A.I.M. unit is

connected. Where portfast is not enabled, if a second A.I.M. is added for redundancy,

this could result in a mis-congured Backup server.

• If an existing A.I.M. server must be replaced, follow the important advice given within

Appendix C (Swapping out an A.I.M. server).

• When conguring the installation for multicasting (and to improve overall

performance), the network switch(es) being used must support a minimum of IGMP v2

snooping. For faster performance use switches that support IGMP v3.

• In order to display video resolutions that use a horizontal video resolution of 2048

pixels, the network switch must have support for Jumbo packets.

• Please also see Appendix A - Tips for success when networking ALIF units.

Compatibility matrix

For a full summary of ALIF models and their compatibility with A.I.M. rmware versions,

please go to https://www.adder.com/compatibility

TIPS FOR A SUCCESSFUL IMPLEMENTATION

Installations based upon the Adderlink Innity modules vary widely in their scope and

complexity. Each implementation is distinct, however, there are numerous tips and best

practice recommendations available on the Adder website. Many tips are concerned with

the correct selection and conguration of network switches plus the choice of network

topology.

Please go to http://www.adder.com/alif-successful-implementation

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MOUNTING THE A.I.M. SERVER

The A.I.M. unit is designed to be easy to mount within a standard 19” rack, but is also

suitable for free standing use on the desktop. The server chassis requires just a 1U space

within the rack.

To mount the A.I.M. server within a rack mount

1 Slide the A.I.M. server into the vacant 1U space within the rack mount.

2 Secure each bracket to the rack using two screws per side as shown below:

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This section covers conguration of the AdderLink Innity Manager Suite for administrators.

For details about the regular user interface, please see the section.

Operation

SUPPORTED BROWSERS

The A.I.M. admin interface requires an A-grade browser with Javascript enabled.

For best results always use the latest version of any browser used.

• Google Chrome

• Firefox

• Edge*

• Safari for Mac OS*

* The most intensive testing has been carried out using Chrome and Firefox. MS Edge

and Safari are known to work but testing with these browsers has been limited by

comparison.

1 Ensure that the A.I.M. server is powered on (allow 3 minutes before accessing).

2 Using a computer located anywhere within the local network open a web browser

(see Supported browsers list opposite) and enter the default IP address for the A.I.M.

server: 169.254.1.3

The Login page will be displayed:

3 Enter your Username and Password and click the Login button.

The default username is and the default password is admin password.

You are strongly recommended to change the default admin password as one of your

rst actions: Go to Dashboard>Users. Click on the furthest right icon in the admin row

(congure users) and change the password for the admin user.

If you check the Remember Me box, a cookie will be stored on the computer,

allowing you to access the admin section without having to log in each time. The

cookie will survive for up to the A.I.M. Admin Timeout period. If you do not check the

Remember Me box, you will remain logged in only for the duration of your browser

session.

4 Continue to the section on the next page.

Important rst conguration steps

Forgotten password

If necessary, click the Forgotten password link to display an assistance page where a

secret code will be given. Provide the secret code to Adder support or your distributor

to obtain an unlock code which can then be entered to reset your password and gain

access.

Conguration

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IMPORTANT FIRST CONFIGURATION STEPS

There are several important conguration steps that must be carried out when starting a

new A.I.M. server for the rst time.

To determine the A.I.M. server’s rôle and main IP address

1 Switch on and log in to the A.I.M. server; you will be presented with the Servers page.

2 Within the Server page, choose the Rôle of this new A.I.M. server:

• - This will be the only A.I.M. server on the network (with no redundancy and Solo

failover), or

• Primary - This server will be used as part of a redundant cluster of A.I.M. servers,

where it will be the main server used to manage the ALIF units.

3 Click the Save button. You will next be presented with the Dashboard > Settings >

Network page.

4 See the warning below - do not carry out this step while the system is in operation.

Within the section at the top of the page, change the default Ethernet Port 1 A.I.M. IP

Address Netmask) (and options to settings that suit your network conguration and

which will be used henceforth for this server.

IMPORTANT: The Ethernet Port 1 A.I.M. IP Address and Netmask settings

must NOT be changed during operation of the system. Changing these will

invalidate the system’s security and require intervention from the Adder

technical support staff to restore to a working state.

5 You can now either:

• Continue with other settings on the same page (See To choose how IP addresses are

applied to ALIF units right), or

• Click the Save button. After a short delay the web browser will automatically

redirect itself to the new IP address so that you can continue administering the

A.I.M. server.

Note: Ensure that your computer can view the new IP address, otherwise the A.I.M. server

will appear to be ofine. Depending on your network conguration and that of the computer,

you may need to change the computer’s conguration to be able to see A.I.M. server’s new

network address.

IMPORTANT

Note: If an existing A.I.M. server must be replaced, follow the important advice given within

Appendix C (Swapping out an A.I.M. server).

To choose how IP addresses are applied to ALIF devices

1 Login again to the A.I.M. server and choose the Dashboard > Settings > Network page.

2 The Subnet Operation option may, or may not, be presented at the top of the page.

Note: If Subnet Operation is not present, the A.I.M. server will operate as per the Off setting

described below.

When the Subnet Operation option is present, you have the following choices:

• - A.I.M. can administer a single subnet and will use its own DHCP (Dynamic Off

Host Conguration Protocol) server to automatically assign IP addresses to new

ALIF devices, drawing upon a pool of spare addresses dened by you.

• - A.I.M. can administer devices across multiple subnets, but will rely upon an On

external DHCP server to assign valid IP addresses to new ALIF devices.

3 If you chose the setting, you now need to dene the boundaries of the IP address Off

pool that will be used by the internal DHCP server. Enter valid start and end addresses

to the IP Pool Lower Limit IP Pool Upper Limit and options.

Note: If you chose the On setting, you will need to perform a similar operation within the

external DHCP server. For details about DHCP server requirements, see .

Appendix G

For further details about other options within this page, see Dashboard > Settings >

Network.

4 When all options have been set, click the button.Save

5 If you need to change the operation of A.I.M. from single subnet to multi-subnet (or

back again) this option only appears after a successful factory reset of A.I.M.

IMPORTANT: To use subnet operation, you must have a DHCP server

within your network in order to assign IP addresses to the A.I.M. and

ALIF endpoints. If subnet operation is used without a DHCP server, the

ALIF endpoints will not communicate with A.I.M. As a result, the A.I.M.

will need a factory reset in order to be able to revert it back to single

subnet mode.

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ADDING ADDERLINK INFINITY UNITS

When new ALIF transmitters and receivers are added to a network, they are designed to

automatically announce themselves* to the A.I.M. server. Once the A.I.M. server receives

their announcement(s), the ALIF units will be added to the administrator’s view of the

Dashboard. From here you can then begin to congure each new ALIF unit.

* ALIF units can be congured either from their own browser-based conguration utility or via

the A.I.M. server. Once an ALIF unit has been congured in one way, it cannot be recongured

using the other method without undergoing a factory reset. This policy is in place to help prevent

accidental overwriting of congurations. It also means that once an ALIF unit has been locally

congured, it will not announce itself to the A.I.M. server upon being added to a network. Please

see right for details about resetting an ALIF unit.

When new ALIF devices announce themselves, depending upon how it was initially

congured (see ), the A.I.M. server will either assign Important rst conguration steps

IP addresses to new ALIF units automatically, or will rely upon an external DHCP server

to do the same. Either way, providing each ALIF device is not already congured and

announces itself to the A.I.M. server (see below for potential issues that can prevent this),

they will be automatically provided with a suitable IP address so that they may operate

within the network. Once ALIF units have been added, you can use the A.I.M. server

Dashboard to select and further congure any or all of them.

If an ALIF unit is not located

There are several reasons why an ALIF unit might not be located by A.I.M.:

• The ALIF unit has been locally congured or is otherwise not using its factory default

setting. Try performing a factory reset on an ALIF that is not being located.

• The ALIF unit is not located in the same Ethernet segment as the A.I.M. server. Double

check connections and move units where necessary, so that all reside within the same

Ethernet segment.

• There is a potential cabling problem between the ALIF and A.I.M. units. Check and

where necessary, replace faulty cables.

AdderLink Innity manual factory reset

Where a previously congured ALIF unit is being added to a network for control by an

A.I.M. server, you can use this method to reset the unit to its default conguration.

To perform a manual factory reset

1 Remove power from the ALIF unit.

2 Use a narrow implement (e.g. a straightened-out paper clip) to press-and-hold the

recessed reset button on the front panel. With the reset button still pressed, re-

apply power to the unit and then release the reset button.

After roughly eight seconds, when the factory reset has completed, ve of the front

panel indicators will ash for a period of three seconds to indicate a successful reset

operation.

Use a straightened-out paper clip to press the reset button

while powering on the unit

www.adder.com

ALIF

AdderLink

ALIF dual or

ALIF dual VNC

Further information

Please also see:

• Appendix A - Tips for success when networking ALIF units

• Appendix B - Troubleshooting

• Appendix C - Redundant servers: Setting up and swapping out

• Appendix D - Upgrade license

• Appendix E - Glossary

• Appendix F - A.I.M. API

• Appendix G - DHCP server requirements for ALIF support

• Appendix H - Technical specications

Note: For ALIF 100T models, please refer to the ALIF100T manual for details

about performing a manual factory reset.

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THE DASHBOARD TAB

The Dashboard is your main point of contact for checking and changing the general

status of all A.I.M. operations.

Click the DASHBOARD tab to view its initial home page.

The various other Dashboard pages (e.g. Settings, Backups, Updates, etc.) are selectable

within the blue section located just below the tabs.

Dashboard > Home

• Shutdown button - Allows the admin user to shut down the A.I.M. server. The OSD

will no longer work on Receivers. The A.I.M. server will need to be manually started

again when next required.

• Restart - The admin user can reboot the A.I.M. server. The and admin section

OSD

will be unavailable while the server is rebooting. The time for a reboot can vary

signicantly depending upon settings such as ETH1 obtaining an IP adress by DHCP, or

whether or not the clock is maintained by NTP.

Within the Home page*, the different sections provide a variety of information:

• Warning messages - Live alerts are displayed concerning any devices that are ofine,

rebooting, recently added or uncongured.

• - shows the ve most recent active sessions, detailing Latest Active Connections

for each: When the session started; which user/receiver/channel is involved; the

connection type (icons show audio, video, serial, USB, exclusive) and IP addresses

in use. The red unplug icon on the far right allows the admin user to disconnect a

connection.

• Event Log - shows all actions performed by the admin or end-users within the A.I.M.

system. See also the Event Log page.

• - shows the last ve channels created within the Latest Channels Created

A.I.M. system. A channel is created by default when a new transmitter is added and

congured. The edit icon next to a channel allows the admin user to congure the

channel.

• - shows the last ve users who logged in (either to the A.I.M. Latest OSD Logins

admin or at an AdderLink Innity Receiver).

• - shows the last ve users added to the A.I.M. system, Latest User Registrations

with a link to edit the user’s details/permissions.

• - shows the last ve users who changed a channel, either Latest Channel Changes

while using the on-screen display (OSD) at an AdderLink Innity Receiver, or via the

A.I.M. admin control panel.

• - shows the last ve receivers to be added and congured Latest Receivers Added

within the A.I.M. network. Click to congure a receiver; click to connect to a

channel; or click to disconnect an existing connection.

• Latest Transmitters Added - shows the last ve transmitters to be added and

congured within the A.I.M. network. Click to congure a transmitter.

* The Home page is auto-refreshed every thirty seconds to ensure that the latest

information is always available.

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Dashboard > Settings

Click the option below the Dashboard tab.Settings

The Settings section contains global conguration options for the A.I.M. system and is

divided into eight pages, each accessible by clicking the relevant button located below the

blue options bar:

Grant All Users Remote OSD Access

If enabled, allows receivers to be switched remotely from another receiver’s OSD menu.

Allowed Connection Modes

Determines the global setting that will be applied to all new channels concerning

connection modes. The setting made here is only applied as a default and can be

overridden at the channel level, where necessary. Options are:

• Video-Only: Allows users only to view the video output, the USB channel is denied.

• Shared:* Allows users to control a system in conjunction with other users.

• Exclusive: Grants exclusive control to one user while all others can simultaneously

view and hear, but not control, the output.

• : Allows a user to gain private access to a system, while locking out all others. Private

Note: By default, all new channels are set to inherit this global value. So it’s easy to change all

channel connection modes simply by changing the global setting. If a channel has its own setting,

the global setting has no effect on that channel.

* If USB is disabled, Shared mode will not be available as an option.

Rows per page

The number of rows to display in all paginated tables in the admin section.

Locale

Determines the language shown on the OSD menus of the receivers. Note the admin

conguration web pages remain in English.

Debug Level

This allows information to be collected for diagnostic purposes. Do not use the full level

unless advised by an Adder FAE.

API Login required

If enabled, the anonymous use of the A.I.M. API will be disallowed.

Anonymous user

Determines the user permissions to be used when the API is accessed without logging in.

Supported Devices - Indicates the limits of the current license.

Upgrade License - (see Appendix D for details)

Displays information about the number of devices that can be connected to the A.I.M. server.

Licensed Features - Displays the level of operation permitted under the current

license. Click view/change to see more detail and gain a unique identier that can be

declared to Adder when upgrading a license.

General • Transmitters • Receivers • Servers • Network • Time • Mail • Active Directory

For conguration options that affect individual receivers, users channels, etc., see the

sections dealing with those tabs.

Dashboard > Settings > General

Receiver OSD Timeout

Determines the time period of inactivity within the OSD after which a standard user will

be automatically logged out.

A.I.M. Administrator Timeout

Determines the time period of inactivity within the A.I.M. cong pages after which an

admin user will be automatically logged out.

Anonymous User

Determines which user is shown in the log when a receiver is set to ‘No login required’.

Disable password Reset

This prevents the password reset button from appearing on the login page.

Hide Dormant Devices

If enabled, devices that have been ofine for more than 24 hours will be hidden.

Grant All Users Private Access

Determines whether a user can connect to a channel privately and thus prevent any other

users from simultaneously connecting to that channel. If not set, users can only connect in

Video-Only mode or Shared mode. Settings that are applied specically to a user will override

settings applied to user groups they’re in, which in turn override this global setting.

Note: If a user has Private Access mode granted or NOT granted at user level, then it doesn’t

matter what settings there are above (usergroups or global).

• If a user is set to inherit “Allow Private?” mode from their user groups, if any one of their user

groups has “Allow Private?” mode granted, then the user will have it granted, even if the rest

of the user’s usergroups have private mode not granted.

• If a user is set to inherit “Allow Private?” mode from their user groups, and one of the user

groups is set to inherit from the global setting - if that global setting is “Allow Private?” mode,

then effectively the user group is “Allow Private?” mode so the user will be allowed private

mode.

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Dashboard > Settings > Transmitters

This page applies a standard global conguration to all transmitters.

Magic Eye

Determines whether the Magic Eye feature should be enabled on ALIF (1002T, 2002T,

2020T or 2112T models only) transmitters. Magic Eye works to overcome the issues

with increased bandwidth usage caused by ‘dithering’ techniques used on some

computers, such as Apple Macs. See the ALIF dual user guide for more details.

DDC

Determines whether video conguration details should be harvested from connected

display screens or a static xed EDID report should be used. Care must be taken when

selecting a Dual Link Video resolution as only ALIF dual units support a Dual Link Video

resolutions. In the case of a Dual Link EDID being set in the Global settings, no EDID will

be set on Video port 2 of the ALIF dual transmitters.

EDID optimisation

When this option is ticked, the Transmitters will compare the native resolution settings

of their monitors when switching. If the monitor has the same native resolution as the

previous one, the new EDID is not sent to the graphics card. This speeds up switching

as the graphics card does not have to go through a hotplug detect routine when a new

receiver is switched to that channel. If the new receiver has a monitor with a different

native resolution, then the EDID will be updated to allow for a change in video mode.

Hot Plug Detect Control

Determines whether to enable hot plug detection for monitors. By default this is enabled.

Hot Plug Detect Signal Period

By default this is set at 100ms, which is sufcient for most graphics cards. Occasionally it

may be necessary to adjust this. An Adder FAE will advise if necessary.

Background Refresh

The number of frames between sending an entire frame of video data. Setting this to a

longer period or disabling this will reduce the bandwidth required.

Compression Level

The newer AFZ+ codec complements the existing AFZ codec by providing greater

compression for increased speed where pixel perfect results are not the primary

focus. The transmitter video conguration page allows you to choose the required

compression mode. Choices are:

• ‘Pixel perfect’ - only uses pixel perfect AFZ,

• ‘Adaptive’ - guarantees frame rate, builds to pixel perfect,

• ‘Smoothest video’ - forces the maximum compression, or

• ‘Advanced’ - allows you to choose the mode:

1 ‘AFZ only (pixel perfect),

2 ‘AFZ+ Minimum compression’,

3 ‘AFZ+ Middle compression’, or

4 ‘AFZ+ Maximum compression’.

USB Speed

Select Low/full speed or High speed USB operation.

USB Hub Size

Select either a 13 or 7 port USB hub. This determines the number of USB devices that

can be connected to a single Transmitter.

Note: In order to access the BIOS on some host machines it is necessary to change this setting

to 7 ports.

Enable Dummy Boot Keyboard

It is often necessary to have a keyboard reported at start up. This setting means that a

“Virtual Keyboard” is always reported to the USB host. It may be necessary to disable

this for use with some KVM switches.

Reserved USB ports

This setting lets you set aside a specic number of USB ports (up to 8) on the

transmitter that can be made available for certain USB devices which require a quirk

setting under advanced USB features, connected to a receiver.

Note: This setting can only be applied globally it is not found with individual transmitter

congurations because all receivers need to know how many USB ports are available for the

advanced USB features.

Serial port options

These allow you to match the serial conguration being used by the attached PC host.

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Dashboard > Settings > Receivers

This page applies a standard global conguration to all receivers.

OSD Hotkeys

Determines whether the OSD hotkeys are enabled or disabled.

Connection Hotkeys

Determines whether the channel switching hotkeys are enabled or disabled.

Hotkey settings

These determine the Hotkeys that can be used to invoke certain functions. It is possible

to select mouse keys to perform these functions, though it is not possible to use both

mouse switching and a hot key combination. It is also not possible to mix left and right

function keys. Left Ctrl and Left ALT are the default settings.

Determines whether it is necessary to log into the receiver.

OSD Login Message

Text entered in this box will be displayed as a message on the OSD screen.

Enable Receiver OSD Alerts

Determine the required setting for pop up OSD alerts: No or Yes.

Show current channel

When enabled, displays the channel name on the OSD overlay.

Video Compatibility Check

This reads the EDID from the attached monitor and determines whether the monitor is

capable of displaying the selected video mode before connecting a channel. This prevents

the receiver showing a black screen and the user being locked out because a dual link

resolution has been selected to display on a single link monitor.

Force 60Hz

If enabled, the receiver frame rate is held at 60Hz regardless of the video input frame

rate. The Video Switching options (below) cannot be altered when this option is enabled.

Video switching

Provides two options for video switching:

• Fast Switching (default state) - Retains the same frame rate (at either 50Hz or 60Hz)

depending upon which video resolution was displayed rst.

• - Follows the source frame rate and will change the frame rate every Match Frame Rate

time this changes even if the video resolution doesn’t change. If you have one receiver

switching between 1920x1080@60Hz and 1920x1080@50Hz then this setting will

change the frame rate from 60Hz to 50 Hz every time that you switch.

Receiver Keyboard Country Code

Select the country code of the keyboard connected to the receiver.

Audio Input Type

Select the required audio input type.

USB Settings

HID only

If enabled, allows only HID (mice and keyboards) devices to be connected to the

receivers.

Disable Isochronous Endpoint Alerts

When an isochronous USB device is connected to the receiver there will no longer be a

warning message. ALIF units do not support isochronous devices.

Enable Isochronous Endpoint Attach

Some USB devices combine many USB devices behind a USB hub. e.g a keyboard with

audio support. By enabling this option, devices will be allowed to connect to ALIF

receivers, however, the isochronous part (e.g. the audio component) of the devices will

not work.

Advanced Port Features

This section allows you to determine USB port behaviour for use with certain USB

devices.

The default is no reserved ports, Merging enabled and no feature code (or Quirk) set.

It is recommended that these are left at the default settings and are only changed under

advice from an Adder FAE.

For each of the four USB ports on the receiver, certain rules can be applied depending

upon the USB device connected.

If you have reserved USB ports on the transmitter, you can select which USB port to use

for a particular device.

You can turn off USB merging for a particular port. This will slow down switching as the

USB device will be enumerated every time that you switch.

You can also enter an advanced feature if it is necessary for your USB device. The drop

down lists the feature codes for some known USB devices. Otherwise please contact

your local FAE for advice.

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Dashboard > Settings > Servers

This page is used to congure redundant operation for the A.I.M. servers.

Two or more servers can be added onto the same subnet or Vlan. One A.I.M. box is the

Primary (or Master) the other is the Backup (or Slave). If the Primary server fails for

any particular reason then the Backup will take over until the Primary is repaired. This

functionality is only possible if the licenses of the both A.I.M. units match. Both A.I.M.

units need to be able to control the same number of endpoints.

When in Multi-subnet mode it is possible to place additional servers on a different

subnet or Vlan. These servers are reffered to as satellites.

Primary Timeout

The time (in seconds) for the Primary server to be unavailable before the Backup takes

over.

Quiescent Timeout

The time after which an inactive (Quiescent) server is assumed to have disappeared.

Backup Check Interval

The interval between the Primary server querying its backups to determine if they are all

on-line.

Backup Timeout

The period of time that a backup server can be off line or uncontactable before it is

treated as a failed server.

Require Authentication

If set to ‘Yes’, then a new, uncongured A.I.M. server will be unable to join the cluster

automatically; it’s behaviour will be to report itself as uncongured and quiescent, and

request a password. Entering the cluster password will then allow it to join the cluster as

a Backup.

Cluster Password

This is the password that is used for A.I.M.-to A.I.M. https queries, if the Require

Authentication option is enabled.

Dashboard > Settings > Network

This page applies global network parameters to the A.I.M. network.

A.I.M. Connectivity

Require SSL for Web

If set to yes, a certicate needs to be downloaded and all connections will then take

place using HTTPS:// connections rather than the default HTTP:// connection types.

Gateway IP Address

Denes the IP address of an optional gateway device.

Note: Only a single gateway can be specied within an A.I.M. server. If both Ethernet ports are

to be used in multi-subnet mode, it is important to specify a single gateway IP address that suits

both Ethernet ports. Communications between A.I.M. and the ALIF endpoints on the different

subnets will be affected if using multi-subnet mode without a jointly valid gateway.

Ethernet Port 1

The primary A.I.M. server Ethernet port can only be congured using a static IP address. Use

the three options provided to congure the IP address, netmask and DNS server address.

Ethernet Port 2

The Backup A.I.M. server Ethernet port can be congured to either: gain its details via a

DHCP server; use a Static IP address, netmask and DNS server address, or alternatively be

set to operation, whereupon three further Bonded Bonding Mode options are displayed:

• Active-Backup - This can be used when both of the A.I.M. server’s network

connections are linked to the same network switch. This option provides a fail-over to

cater for the possibility of hardware failure or connectivity failure between the A.I.M.

server and the switch.

In this mode, one of the A.I.M. server’s network ports will be active while the other

remains dormant. If the active port experiences a failure, such as a loss of connection,

its conguration is automatically transferred to the Backup port. Once the original

primary port resumes connectivity, this will become the backup and be placed into a

dormant mode.

continued

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

• Broadcast - This option would be used when the twin ports of the A.I.M. server and

all attached ALIF devices are split between duplicate networks:

Device connectivity

IP Pool Lower/Upper Limits (not shown in multi-subnet mode)

When the A.I.M. server is used in single subnet mode, these two elds are used to dene

the range (pool) of IP addresses that the A.I.M. server can automatically assign to new

ALIF endpoint devices. The A.I.M. server contains its own DHCP server with which it

applies the available IP addresses to ALIF endpoint devices.

When used in multi-subnet mode, the internal DHCP server with the A.I.M. is disabled

and instead the A.I.M. server will rely upon an external DHCP server to provide valid IP

address details.

Multicasting

Multicast IP Base

The start address for the multicast IP addresses to be used. Multicast IP addresses are

in the range 237.1.1.1 to 239.255.255.255. This setting lets you adjust this range of IP

Multicast addresses. It is important to allow sufcient addresses for your system. For

instance, if the multicast IP address base was set to 239.255.255.252 there would only be

4 multicast addresses available.

Always Multicast

Determines whether multicast addressing is always used for video and audio streams.

This should be used for most installations as it provides the most efcient way to deliver

video and audio to multiple destinations.

IGMP Version

By default, force IGMPv2 is enabled. However, if your network supports IGMPv3 you can

take advantage of the IGMPv3 features by applying the force IGMPv3.

Interfaces

Device network port

This lets the admin specify which port on A.I.M. to use for ALIF control. This is either

ETH1 the default or Both ports if the A.I.M. has ETH1 and ETH2 connected to the ALIF

network.

Separate Device Networks

When this option is set to ‘Yes’, the ALIF devices within the network will be instructed to

promote a further level of network resilience by treating their copper and ber/teaming

connections as independent links via separate switches (in conjunction with dual independent

cabling schemes) see the diagram on next page. If one connection route is compromised, the

other will continue unaffected. During normal operation, when both connection routes are

operating, transfer speeds are boosted by the copper and ber links working in parallel.

The two Ethernet ports of the A.I.M. server can be connected to the two separate

network switches to ensure that A.I.M. control remains in place if one network switch

should become unavailable.

The ‘Separate Device Networks’ option mentioned earlier would be enabled on the

A.I.M. server and the respective network connections on the endpoints are connected

accordingly (e.g. copper to copper on only switch 1 and SFP to SFP only on switch 2).

In Broadcast mode, both of the A.I.M. server network connections mirror each other,

i.e. duplicate network trafc is sent out on both connections. It is assumed that the

connected devices will only listen to the network trafc intended for themselves

and drop/ignore all other trafc intended for other devices. This mode is robust but

inefcient because half of the packets are discarded.

• - This mode uses a similar topology to 802.3ad Active-Backup, (i.e. both network ports

connected to the same switch) but has two important differences: Both of the A.I.M.

server network ports are used simultaneously, and the network switch must support

LACP (Link Aggregation Control Protocol).

The A.I.M. server will ‘merge’ (aggregate) the two connections and treat them as

one. The only exception to this would be on ‘multi-Subnet racks’ where it would be

possible to have each network connection on different switches.

This mode provides the benet of increased bandwidth availability between the A.I.M.

server and the network, but also provides a layer of redundancy. If one of the network

connections is lost, the remaining connection would take over until the link is restored.

The network trafc is not split on a packet by packet basis between the connections;

it operates on a connection basis. When a connection is established between the A.I.M.

server and one of the ALIF endpoints, this would travel via one port. When a second

connection to another endpoint is established, this could use the same port or it may

use the other. There is no order to which network port is used for any connection.

Note: When changing between bonded and any other mode, a warning message will be

displayed and, when the Save button is clicked, will cause the A.I.M. server to be rebooted.

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Route of Last Resort

This option is appropriate when the A.I.M. server is used in multi-subnet mode. In such

cases, it is possible that the A.I.M. server is not directly connected to the same sub-

network as some or all of the ALIF endpoints. Therefore, it will be necessary for the

ALIF unit(s) to communicate back to the A.I.M. server via a gateway device (see Gateway

IP Address above). This option is used to indicate which interface has the gateway

congured.

Monitoring

Packet loss monitoring is available if Statistics are enabled on one or more of the

receivers being monitored (see

The Statistics Tab). You will need to set up an Simple

Network Management Protocol (SNMP) trap (see below) and/or declare a suitable email

account (see Dashboard > Settings > Mail) to receive notication when packet loss

drops below the chosen threshold/time frame:

Packet-Loss Alert Threshold

Determines when to issue a trap/alert based upon a threshold percentage of video

packets that have been dropped at the receiver.

Packet-Loss Alert Window

Determines the sampling period (in seconds) in determining the packet-loss threshold

(see above).

Syslog Enabled

Determines whether Syslog should be used to record log data to an external Syslog

server.

Syslog IP Address

The address of the external syslog server.

Note: Ensure that this is not set to the A.I.M.’s IP adress as A.I.M. cannot log its own syslog

messages.

SNMP

This option allows the A.I.M. to connect to an external SNMP (Simple Network

Management Protocol) server. If SNMP is enabled, there are three connection modes:

• Authentication + privacy

• Authentication only

• No authentication

There are two authentication types SHA or MD5 and two Privacy types AES or DES.

The MIB le can be downloaded from http://<IP>/AIM-MIB.txt

The response is split into three sections:

The rst reports status of each individual endpoint:

deviceIndex,

deviceType, (ALIF type i.e ALIF2002R)

deviceFirmware, (rmware revision)

deviceName,

deviceIdentier,

deviceIP1,

deviceMAC1,

deviceIP2,

deviceMAC2,

deviceSerialNum,

deviceStatus,

deviceLock,

deviceEth1Status,

deviceEth2Status,

The second part is returned from AIM:

numRx, (Number of RX units on system)

numTx, (number of Tx units on system)

numActiveConnexions,

serverCPULoad,

serverMemoryUsage,

serverSoftwareVersion,

serverDiskSpace,

The third part is the reporting of lost packets:

rxHead, (Which video head you are monitoring)

packetsSent,

packetsDropped

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Dashboard > Settings > Time

This page deals with all time related settings for the installation and allows up to three

external NTP servers to be dened.

NTP Enabled

Determines whether one or more external Network Time Protocol servers should be

used to provide timing for the installation.

Server 1/2/3 Address

Enter the IP address of the NTP server(s).

NTP Key Number(s)/NTP Key(s)

If you wish to use Symmetric key authentication for the server, enter an appropriate NTP

key number and key.

If you need to add more NTP servers, click the Set option next to the NTP Server 2 or

3 entries.

Time Zone Area and Time Zone Location

Use these entries to pinpoint the current location of the installation.

Dashboard > Settings > Active Directory

This page sets up the active directory server, if there is one on your network, and to use

active directory to maintain the user database.

Note: Active Directory groups with more than 1500 members will be downloaded as empty.

AD Enabled?

Determines whether Active Directory features will be used.

Account Sufx

Enter the account sufx for your domain.

Base DN

Specify the Distinguished Name for the top level of the directory service database base

that you wish to access.

Domain Controller

Enter the IP address or name of the server that holds the required directory service.

Username, Password

Enter the username and password for the domain account.

Sync Schedule

Choose the most appropriate synchronization schedule, from hourly intervals to daily or

weekly.

Dashboard > Settings > Mail

This page sets up the email functionality of the A.I.M. server if required. An external Email

server is required to sit on the network if this functionality is to be used.

Mail Enabled?

Determines whether the mail features of A.I.M. should be invoked.

SMTP Domain name/IP

Enter the name or IP address of the external SMTP server that will be used to process

all outgoing mail.

SMTP Port

Enter the appropriate port on the SMTP server.

Username, Password

Enter the appropriate username and password for access to the SMTP server.

Email Address for Alerts

Enter the email address to which alert messages should be sent.

From Address

Enter the email address that will be listed as the sender of alert messages.

Suppress Similar Alerts

Allows you to optionally dene a time period within which similar alerts to one already

received will be suppressed.

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Dashboard > Backup

You can schedule backup copies of the A.I.M. database (containing all devices, users,

channels and logs) to be made on a recurring basis and you can also perform backups on

demand, as required.

IMPORTANT: You are strongly recommended to arrange regular scheduled

backups of your A.I.M. database. Adder cannot be held responsible for any loss

of data, however caused.

Backup Options

Download to your computer: If this option is checked, when you click the “Backup

Now” button, the backup le will be saved to the server and then will be presented as a

download in your browser, so that you may save a local copy of the backup le.

Email backup: If this option is checked, a copy of the backup le will be sent to the

email address specied in the “Email Backup To” eld. The backup le will be emailed

either when you click “Backup Now” and/or according to the option selected in the

Schedule section.

Note: Use of the Email backup option requires a valid email address to be stored within the

Dashboard>Settings page.

Note: Emailed backups are encrypted, and these backup les are automatically decrypted by

the A.I.M. server when they are used.

Schedule: Determines how often a backup should be created. There are set periods for

the various options:

• Hourly backups are executed on the hour (or quarter past).

• Daily backups are executed at 2am (or quarter past).

• Weekly backups are executed every Sunday at 3am (or quarter past).

Backups on the Server

All backups (whether initiated manually or by schedule) are saved on the server together

with a time-stamp of when the backup was run. If required, you can select a previous

backup and restore its contents. Alternatively, you can download the backup le to

another location.

IMPORTANT: It is advisable to make a backup of the current state of the A.I.M. system before

restoring a previous backup. Restoring the contents of a backup le will overwrite ALL data in

the A.I.M. system, with the data within the backup le. This includes congured devices, channels,

users, connection logs and action logs.

Downloaded Backups

Use this option to upload a backup le that you have previously downloaded or received

by email. This will overwrite the contents of the current A.I.M. system therefore it is

advisable to make a backup of the current state of the A.I.M. system before restoring a

previous backup.

Archive Log to CSV File

You can archive connection or log data to a CSV le and, at the same time, remove old

log data from the database.

Click “Archive” to save a CSV le to the server.

Download CSV Archive

You can download any CSV archive that was created in the archive step (described

above) by selecting from the archives saved on the server.

The CSV archive can be opened in Microsoft Excel (or similar) to perform detailed

analysis of actions and connections within the A.I.M. system.

Download Debug File

The purpose of the “Download Debug File” is to prove support with a copy of the

internal log les for diagnostics. The le is encrypted and can only be open by Adder.

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Dashboard > Updates

Upgrade A.I.M. Software

This option allows you to upgrade (or downgrade, if required) the A.I.M. server rmware

while preserving all conguration data. Firmware les are encrypted and digitally-signed

for A.I.M.-server integrity.

Please see Upgrading (or downgrading) A.I.M. rmware on the next page

Note: There is no longer any support for ALIF1000 units within A.I.M. rmware version 4.1

onwards.

Reset A.I.M. Conguration

This option can be used to reset A.I.M. to its initial conguration or a previous upgrade.

When the A.I.M. server is reset, all devices, channels, presets, users, groups and logs will

be removed. Note: You are recommended to take a backup onto an external device before

starting the upgrade process.

If one or more previous upgrades have been installed on this system, you will be given the

option to choose either the original factory image or the last upgrade image. They will be

listed by version number - click the appropriate radio button to select.

Two other options are available within this section:

• Also reset the server IP address - When ticked, the IP address will be reset to the default:

169.254.1.3 and you will be reminded to manually navigate to that address.

• Also delete security certicates and keys - When ticked, all certicates and keys held within

the server will be removed.

When the required options have been chosen, click the Reset A.I.M. Conguration

button to commence.

Upload New TX/RX Firmware

Allows you to upload a rmware le to the A.I.M. server, which can then be used to

upgrade ALIF TX and RX units.

Install Firmware onto Devices

Allows you to determine various upgrade settings and then commence the upgrade

process.

Please see Upgrading ALIF rmware globally >>

Upgrading ALIF rmware globally

This method allows the A.I.M. admin user to upgrade rmware on receivers and

transmitters, wherever they are located.

1 Use the “Upload New TX/RX Firmware” section to place new transmitter and/or

receiver rmware le(s) onto the A.I.M. server. Once uploaded, the stored rmware

les are listed within the relevant “Available rmware” drop-down boxes within the

sections below.

2 Within the “Install Firmware onto Devices” section, choose either the Device Type

(RX or TX) or Firmware Type (Main or Backup copies).

3 Click the Available rmware drop-down box and select the required new rmware

version.

Note: There is no longer any support for ALIF1000 units within A.I.M. rmware version 4.1

onwards.

4 Click the “Install” button to apply the chosen rmware to the devices.

5 On the right side of the list, you can:

• Individually select the devices to which the rmware upgrade will be applied by

checking the “Upgrade” boxes next to each device, or

• Use the “Upgrade All” option to apply rmware globally to all devices.

6 Click the “Upgrade Selected...” button to create a queue of devices to be upgraded. If

there are many devices to upgrade, this may take some time.

The status of devices during the upgrade process should be shown in near-real time

on the receivers/transmitters pages and on the device’s own page. The page will show

whether the device is still being upgraded or if it is in the process of rebooting with

the new rmware. Note that the process of applying rmware to a device and enacting

a reboot takes several minutes to complete.

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Upgrading (or downgrading) A.I.M. rmware

In certain circumstances it may be necessary to upgrade or downgrade the rmware of

an A.I.M. unit to take advantage of particular features. The Upgrade A.I.M. Software option

changes the rmware without affecting conguration data such as devices, channels,

presets, users, groups and logs.

Notes:

• Although conguration details are not affected during the rmware upgrade process,

you are recommended to take a backup onto an external device before starting the

upgrade process.

• When changing the A.I.M. rmware, it will be necessary to reboot the unit in order to

apply the changes.

• There is no longer any support for ALIF1000 units within A.I.M. rmware version 4.1

onwards.

• If you have any ALIF1000 endpoints and upgrade the A.I.M. rmware above version

4.0, you can use the ‘Replace Device’ feature in order to swap them for ALIF1002

endpoints.

• It is not possible to downgrade from rmware version 4.4

• If you have any ALIF1000 endpoints and you want to upgrade your A.I.M. system these

need to be swapped out for ALIF1002 endpoints. Ensure that your A.I.M. is running

4.0.40623. If your A.I.M. has a 4.0 version below this, it must be upgraded rst. Upgrade

your ALIF1000s to rmware version 3.7. Ensure the ALIF1002s are running 3.7. This is

essential to ensure that the replace device feature works.

• It is not possible to downgrade ALIF endpoint rmware from below 4.4. The A.I.M. can

be downgraded to below 4.4

To upgrade/downgrade the A.I.M. unit rmware

Note: If there are any Backup or Satellite servers then these must be upgraded or downgraded

to be on the same software version before applying any ALIF rmware updates.

1 Download the appropriate rmware le from the Adder website or technical support.

2 Visit the Dashboard > Updates page of the A.I.M. unit and within the ‘Upgrade A.I.M.

Software’ section, click the Browse... button to locate the downloaded rmware le.

3 When you are ready to proceed, click the Upload button. The le will be uploaded,

checked and applied to the secondary partition within the A.I.M. unit. A conrmation

message will be displayed and you will also be prompted to reboot the A.I.M. unit.

4 When it is appropriate to do so (dependent on the current activity of the A.I.M. unit),

click OK and then click the Reboot Now button. The A.I.M. unit will reboot using the

new rmware partition.

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Dashboard > Event Log

This page lists events that have occurred within the A.I.M. system. A drop-down list box

is available at the top of the page that allows you to lter log page entries to show only

particular categories, as follows:

• All: Lists all events

• : Lists automatic events and/or those performed by the admin user (including: Admin

backup, scheduled backup, backup restored, updating A.I.M. settings, adding/removing/

updating channels/users/devices, Active Directory Sync, Firmware upgrades, A.I.M.

upgrades, etc).

• : Lists events performed by regular users (including: login, logout, channel Users

connections, disconnects, etc).

• Login: Lists login and logout events, whether performed via the admin console or

receiver devices.

• : Lists only channel changes (connections & disconnects).Channel Changes

• Device Status: Lists new devices that are added to the A.I.M. network, get restarted/

rebooted or go online/ofine

You can archive Event Log data to a CSV le via the “Archive log data” link, which jumps

to the relevant section within the page.

Dashboard > Backups

Dashboard > Remote Support

The remote support feature grants a member of the technical support team remote

access to the A.I.M. unit. This page shows the current state of remote support, whether

currently enabled or disabled, plus a button to change the remote support state.

For further details, please see Enabling Remote Support.

Note: Before enabling remote support contact Adder technical support.

Dashboard > Active Connections

Shows only connections that are currently active within the A.I.M. network. Please refer

to the Connection Log page section below.

Dashboard > Connection Log

Shows all connections that have occurred within the A.I.M. network. The most recent

connections are shown at the top, and the log is paginated (the number of rows per

page can be set from the Dashboard > Settings page). The log can be ltered to show

all connections, or only currently active connections. Current connections have no “end

time” and a disconnect icon ( ).

The “Audio Broadcast IP” and “Video Broadcast IP” columns show whether the audio

and video are being sent directly from the transmitter to the receiver or broadcast to

a multicast group. Direct links are denoted by the receiver’s IP address only; whereas

multicast broadcasts are indicated by the multicast icon ( ) and the common multicast

IP address (the address will be in the range specied within the “Multicast IP Address”

option of the Dashboard > Settings page).

Actions that you can take within this page include:

• Hover the mouse over the receiver, user or channel names to show more information

about each item.

• Hover the mouse over the ve “Info” icons to see descriptions (audio on/off; video on/

off; USB on/off; shared/exclusive mode; serial on/off).

• Click to end a connection between a receiver and a channel.

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

ENABLING REMOTE SUPPORT

The AIM manager has a remote support feature that allows technical support to connect

should the need arise. It works by establishing a secure SSL connection with a managed

secure server hosted on the internet. Using a reverse tunnel, technical support can

connect to the manager via the secure server. Each support representative has their own

unique SSL keys for full traceability when making a remote connection. To protect the

manager against unauthorised access, Remote Support is disabled by default. Access is

only granted by Enabling Support and giving the support representative a unique one-

time password which is automatically generated each time it is enabled.

Below is a diagram that shows how the feature works:

• The manager must be connected to a network which has internet access using

Ethernet Port 2.

• On the manager, navigate to Dashboard -> Settings -> Network. You will need to

congure an IP address, gateway and DNS for Ethernet Port 2.

• For managers running rmware versions 4.4 and below, the manager connects to the

remote server over port 22. You will need to ensure that outbound port 22 is not

blocked by the rewall or router to the internet. Managers running 4.5 and above, you

can choose other ports such as 80, 443, 53, 2222, 1022.

• Navigate to the Dashboard -> Remote Support tab on the AIM admin Web UI and

click on the Enable Remote Support button.

• NOTE: AIM rmware versions 4.0, 4.1 and 4.2 do not show the port number or

password when enabling Remote Support.

Note: There have been different versions of this Remote Support feature where the behaviour

varies slightly. We recommend that you have the latest rmware installed.

• The AIM will show a port number and one-time password (OTP) which are required

to remotely access the manager.

• If the port number changes after 1 minute, this means that either 1) The port is used

by another Remote session or 2) The manager has been unable to access the remote

server. If port number continues to change, please check your network and rewall

settings.

• Please contact support@adder.com, stating the port number and one-time password

that you have been given. If you have changed the admin password from the default,

then please could you create a temporary administrator account so that we can access

the web interface if required.

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Web Interface Access

During the Remote Support session, we may need access to the AIM’s web interface. So

that you do not need to reveal or change your Admin password, please could you create

a temporary user and set it as an AIM Administrator. Please let us know the user and

password that you have created.

Troubleshooting

In the event that you do not see a port number when running AIM 4.3 and above then

check the following:-

• You have outbound port enabled on your rewall, typically 22 or on 4.5 it can be 443,

53, 2222, 1022.

• There is only one gateway on the AIM Manager, make sure that the gateway is correct.

If you set the Ethernet port 2 to DHCP, the gateway from the DHCP server is not

used.

• Try manually assigning an IP address, subnet mask, gateway and DNS Setting to

Ethernet Port 2.

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Channels > View Channels

This page lists all channels that currently exist within the A.I.M. system. A channel is

automatically created for every transmitter when it is added and congured within the

A.I.M. network. The new default channel for each added transmitter will inherit the name

of the transmitter. Such default names can be altered at any time and additionally, you can

also create new channels manually, if necessary.

Within the list of channels, the Allowed Connections column indicates how each channel

may be accessed by users. By default, these settings are inherited from the global setting

(congurable within the page), however, each channel can be

Dashboard > Settings

altered as required. The icons denote the following connection rules:

Connection details inherited from the global setting

Video-Only

Shared

Exclusive

Private

The Channel Groups column shows to how many channel groups each channel belongs.

The Users column indicates how many users have permission to view each channel.

Actions that you can take within this page include:

• Create a new channel: Click the “Add Channel” option.

• Create a new channel group: Click the “Add Channel Group” option.

• Congure an existing channel: Click for the required channel.

• Clone an existing channel: Click to use the settings for the current channel as

the basis for a new channel entry.

• Delete a channel: Click for the required channel.

• : Click the “Turn Batch Delete Mode On” button, the Delete multiple channels

icons for all channels are replaced with tick boxes. Tick the boxes of the channels

that need to be deleted and then click the “Delete selected channels” button which

appears at the bottom of the page. When you are nished, click the “Turn Batch Delete

Mode Off” button.

• View a channel group: Click the “View Channel Groups” button.

THE CHANNELS TAB

The Channels tab provides access to all settings and options related directly to the video,

audio and USB streams, collectively known as channels, emanating from any number of

transmitters.

Click the CHANNELS tab to view the initial View Channels page.

The various other Channels pages (e.g. Add Channel, View Channel Groups, etc.) are

selectable within the blue section located just below the tabs.

Search lters

The key elds (Name, Description and Location) all provide a

search lter to locate particular items within long lists. Enter a full

or partial search string into the appropriate lter box and then

click to start the search. Optionally use the buttons to

invert the order of the listing.

The page will reload with the same pagination/sort order, but with the added search

lter. It’s possible to lter by several columns at once (e.g. search for all entries with

“mac” in the name, and “mixed” in the description). Search terms are case-insensitive. You

can re-sort and paginate on ltered results without losing the lters.

To remove a lter, click the red cross next to the relevant lter, (you can also empty the

search box and click again).

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Channels > Add or Congure a Channel

From the View Channels page, you can add a new channel or congure an existing

channel:

• To create a new channel: Click the “Add Channel” option.

• To congure an existing channel: Click for a channel.

The Add and Congure pages are similar in content.

Channel Name, Description and Location

These are all useful ways for you to identify the channel and its origins. A consistent

naming and description policy is particularly useful in large installations.

Video, Audio, USB and Serial

These drop down boxes list all of the available streams from installed transmitters. When

creating a channel, you can choose to take all four streams from the same transmitter or

from different ones, as required.

Notes: Where necessary, channels can be created without video, audio, USB and/or serial.

Only one receiver can use a transmitter’s serial port at any time.

Sensitive

This will mark the channel as sensitive within the OSD channels list.

Allowed Connection

This section allows you to dene the types of connection that you wish to permit users

to make. You can dene particular individual or combined connection types to suit

requirements.

Note: This setting for each channel acts as the nal arbiter of whether exclusive access can

actually be achieved. If you deny exclusive access rights within this setting, then exclusive access

for any user cannot take place for this channel, regardless of settings made elsewhere.

• Inherit from global - uses the setting of the “Allowed Connection Modes” option

within the page.

Dashboard > Settings

• Video-Only: Allows users only to view the video output, the USB channel is denied.

• Shared: Allows users to control a system in conjunction with other users.

• Exclusive: Grants exclusive control to one user while all others can simultaneously

view and hear, but not control, the output.

• Private: Allows a user to gain private access to a system, while locking out all

others.

Group Membership

Groups provide a quick and easy way to manage settings for channels. By making a

channel part of a particular group, the channel automatically inherits the key settings of

that group.

The group membership section displays existing channel groups in the left list (to which

the current channel does not belong) and the channel groups in the right list to which it

does belong.

To add the channel to groups: Highlight one or more (use the CTRL key if selecting

more than one) group names in the left list and then click to add the name(s) to the

right list.

Note: You can also include or exclude individual channels by double clicking on them.

To add the channel to all groups: Click to move all group names from the left to

the right list.

To remove the channel from groups: Highlight one or more (use the CTRL key if

selecting more than one) group names in the right list and then click to move the

name(s) back to the left list.

To remove the channel from all groups: Click to move all group names from the

right to the left list.

Permissions

This section allows you to determine which users and user groups should be given

access to this channel. Individual users and user groups are handled within separate sub-

sections, but both use the same method for inclusion and exclusion.

To include one or more users (or groups): Highlight one or more (use the CTRL

key if selecting more than one) user/group names in the left list and then click to add

them to the right list.

To include all users (or groups): Click to move all user/group names from the left

to the right list.

To remove one or more users (or groups): Highlight one or more (use the CTRL

key if selecting more than one) user/group names in the right list and then click to

move them back to the left list.

To remove all users (or groups): Click to move all user/group names from the

right to the left list.

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Channels > Add or Congure Channel Group

Channel groups allow easy permission-granting for several channels at once. Permissions

can be set to determine which users can access channels within a channel group.

From the View Channels page, you can add a new channel group or congure an existing

channel group:

• To create a new channel: Click the “Add Channel Group” option.

• To congure an existing channel: Click “the View Channel Groups” option and then

click for a group.

The Add and Congure Channel Group pages are similar in content.

Channel Group Name and Description

These are all useful ways for you to identify the channel and its origins. A consistent

naming and description policy is particularly useful in large installations.

Group Membership

Allows you to determine which channels should be members of the group. By making

a channel part of the group, each channel automatically inherits the key settings of the

group.

To add a channel to the group: Highlight one or more (use the CTRL key if selecting

more than one) channel names in the left list and then click to add the name(s) to the

right list.

Note: You can also include or exclude individual channels by double clicking on them.

To add all channels to the group: Click to move all channel names from the left

to the right list.

To remove a channel from the group: Highlight one or more (use the CTRL key if

selecting more than one) channel names in the right list and then click to move the

name(s) back to the left list.

To remove all channels from the group: Click to move all channel names from

the right to the left list.

Permissions

This section allows you to determine which users and user groups should be given

access to channels within this group. Individual users and user groups are handled within

separate sub-sections, but both use the same method for inclusion and exclusion.

To include one or more users (or groups): Highlight one or more (use the CTRL

key if selecting more than one) user/group names in the left list and then click to add

them to the right list.

To include all users (or groups): Click to move all user/group names from the left

to the right list.

To remove one or more users (or groups): Highlight one or more (use the CTRL

key if selecting more than one) user/group names in the right list and then click to

move them back to the left list.

To remove all users (or groups): Click to move all user/group names from the

right to the left list.

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

THE RECEIVERS TAB

The Receivers tab shows a paginated table of all receiver devices within the A.I.M.

network.

Click the RECEIVERS tab to view the initial View Receivers page.

The other Receivers pages (e.g. View Receiver Groups, Add Receiver Group, etc.) are

selectable within the blue section located just below the tabs.

Receivers > View Receivers

The table shows the following information for each receiver:

• Name • Online status

• IP address • Firmware revision of receiver unit

• Description & Location • Manage (admin options - see below)

The Manage icons are as follows:

(Note: You can hover your mouse pointer over any icons to reveal additional information):

Congure device: Displays the “Congure Receiver” page.

Reboot device: Allows you to reboot or reset a unit to its factory settings. A

popup will ask which task you wish to carry out. A reboot is useful if a device enters

an unknown state. A reset will return the unit to its factory default state and reset

its IP address (the unit will retain any rmware updates that have been applied).

Identify unit: Causes the LED lights to ash on the front of the selected unit. An

alert will be shown if the unit cannot be contacted (e.g. if it is ofine).

Delete device: Conrmation will be requested. You will need to factory-reset any

devices that you wish to re-congure to work with A.I.M..

: A list of available channels is shown, along with connection Connect to a channel

modes (Video-Only/Shared/Exclusive/Private). The admin user can thus remotely

change channel on any receiver.

Disconnect: If a receiver is currently connected to a channel, clicking the

disconnect icon will end the connection, regardless of who is connected. Hovering

over the icon will show which user is connected, which channel they are connected

to, and when the connection was created.

Search lters

The key elds (Name, Description and Location) all provide a

search lter to locate particular items within long lists. Enter a full

or partial search string into the appropriate lter box and then

click to start the search. Optionally use the buttons to

invert the order of the listing.

The page will reload with the same pagination/sort order, but with the added search

lter. It’s possible to lter by several columns at once (e.g. search for all entries with

“mac” in the name, and “mixed” in the description). Search terms are case-insensitive. You

can re-sort and paginate on ltered results without losing the lters.

To remove a lter, click the red cross next to the relevant lter, (you can also empty the

search box and click again).

INSTALLATIONCONFIGURATIONOPERATION

FURTHER

INFORMATION

INDEX

Receivers > Congure Receiver

From the View Receivers page, you can congure details for a receiver:

• Click for a receiver.

Note: If the IP address of the receiver is changed, the device will need to reboot itself.

Device ID / Type - Identity of the receiver.

Device Name, Description and Location

These are all useful ways for you to identify the receiver and its origins. A consistent

naming and description policy is particularly useful in large installations.

Main/Backup Firmware - The current rmware versions contained within the unit.

Online? - Current status.

MAC Address / 2 - Lists the xed network identiers for the single or double ports.

IP Address / 2 - Lists the single or dual IP addresses for the unit. If the DHCP options

are ticked then the elds will be grayed out.

Allow Local Feed through - When selected, allows the receiver to connect directly to

a local source. The receiver must have a free interface, i.e. no IP address.

• : When selected, anyone can use a receiver terminal and connect to a channel. The No

channels/permissions displayed to this anonymous user are those that are set for the

“anonymous user” that is dened within the Dashboard > Settings page.

• Inherit from Receiver Groups: When selected, the requirement for user login will

be determined by the “Login Required” settings within the Receiver Groups to which

this unit belongs:

• If ANY of the receiver groups (to which this receiver belongs) are set as “Login

Required = Yes”, this receiver will require login.

• If ANY of the receiver groups (to which this receiver belongs) are set as “Login

Required = Inherit...” and the global setting is “login required = yes”, then this

receiver will require login.

• If ALL receiver groups (to which this receiver belongs) are set as “Login Required =

No”, then this receiver will NOT require login.

• : When selected, a user will need to login with the username and password dened Yes

in the “Users” section. They will only be allowed to login if they have been granted

permission to access that particular receiver.

Receiver OSD Alerts

Determine the required setting for pop up OSD alerts: Inherit, No or Yes.

Show Current Channel

When selected, shows the currently connected channel as an overlay.

Keyboard Country

Select the country code of the keyboard connected to the receiver.

Audio Input Type

Select the required audio input type.

USB settings - see next page for details.

Video Compatibility Check

This reads the EDID from the attached monitor and determines whether the monitor is

capable of displaying the selected video mode before connecting a channel. This prevents

the receiver showing a black screen and the user being locked out because a dual link

resolution has been selected to display on a single link monitor.

Force 60Hz

If enabled, the receiver frame rate is held at 60Hz regardless of the video input frame

rate. The Video Switching options (below) cannot be altered when this option is enabled.

Video switching

Provides two options for video switching:

• Fast Switching (default state) - Retains the same frame rate (at either 50Hz or 60Hz)

depending upon which video resolution was displayed rst.

• - Follows the source frame rate and will change the frame rate every Match Frame Rate

time this changes even if the video resolution doesn’t change. If you have one receiver

switching between 1920x1080@60Hz and 1920x1080@50Hz then this setting will

change the frame rate from 60Hz to 50 Hz every time that you switch.

Group Membership

To facilitate collective permission-granting for numerous receivers, a receiver can

belong to one or more receiver groups. Any permissions applied to the receiver group

are inherited by all receivers that are included within the receiver group. For example,

multiple receivers can be made available to a user by placing them all in a receiver group

and then granting the user permission to use that receiver group.

Permissions

This is hidden by default as, by default, all users have access to all receivers. You can deny

access to particular receivers for a user in this section. However, be aware that users

who are included within user groups may have access to the same receivers via their

groups.

Termékspecifikációk

Márka:	Adder
Kategória:	nincs kategorizálva
Modell:	Link Infinity Manager

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